Portillo's Downers Grove
$ • Fast Food, Hot Dogs, Salad
Hours:
1500 Butterfield Rd, Downers Grove
(630) 495-9033
About Portillo's Hot Dogs
Customers' Favorites
Portillo's Hot Dogs Reviews
Hateful and dismissive attitude from the African American lady manager. I visited this place at on April 12 at 10pm. Her disrespecting temperament loves to reverse engineer problems/issues with her food onto the customer without
accepting any blame. She has no problem solving or communication skills and will rather speak over and above you.
I had a bad experience in Portillo's in Downers Grove I was delivering food and the manager discriminated against me and I when I returned to speak to the general manager she called the police on me for no apparent reason so this is the kind of business that you deal with when you going there
My daughter and I loved it! Definitely be back when we are in the area.
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Portillo's Downers Grove is a well-known Chicagoland restaurant, renowned for its delicious Italian beef, chili cheese dogs, and burgers. The bustling establishment offers a friendly atmosphere and ample parking, making it a popular destination. The service is noteworthy, with servers employing creative methods to call out orders. However, some guests have experienced issues with order accuracy, leading to disappointment. Despite this, the food quality is generally praised, with one customer expressing their wish for a Portillo's location in their hometown.
The manager is described as kind and friendly, helping customers to ensure a great experience. The service is reported as friendly and prompt, although the food can take a while during busy times. The restaurant is clean and well-kept, even when busy.