Cold stares from employee when you state that charging one dollar - $1 for nuts on a sundae is nuts. Menu says, free one topping, but that means you get the flavor of the sundae at no additional charge. š¤£
Atmosphere: 1
Food: 4
Service: 1
Petastrio
Katie was super helpful serving customers their delicious ice-cream pretty quick, excellent service would definitely come back again.
Atmosphere: 5
Food: 5
Service: 5
Sami D
I feel like the kids can do a better job and have more supervision. We went through the drive-thru on August 21st, and had to repeat ourselves multiple times because all the kids on the inside working were hooting and hollering and making a ton of noise. Then when we get to the cashier, we say thank you and the kid doesn't even respond, Just shuts the window in your face. They could do better.
Atmosphere: 4
Food: 3
Service: 1
Douglas Blake (Doug)
$ This is a typical DQ and typical DQ menu. It has a drive-thru as well as a patio and several tables. This is definitely a summer place. (Not sure if it has winter hours.) It is located on Rt 72 in East Dundee, close to the river and West Dundee. Plenty of parking in area in and around plus it is conveniently walkable from elsewhere in the immediate area. It's right off the bike path so walking or biking is an option. The traffic is a bit loud but you can still hear the nostalgic music coming from their speakers. We opted only for ice-cream and it was prepared fine. The only odd thing is we ordered our items together but they called them from the pickup window when it was done being prepared and called by what it was and not by our name. So remember what you ordered and listen carefully. 06/15/24
Parking: Small lot attached but located within a semi-residential area with street and public lots nearby.
Kid-friendliness: What kid doesn't like DQ food so no problems there. Only suggestion with small children is keep them close due to the potential traffic on adjacent streets. Rt. 72 is feet away and although limited speed limit, trucks and heavy traffic is possible.
The crunch comes were delicious. Only 1 of 2 Dairy Queenās in the U.S. that has them
Atmosphere: 5
Food: 5
Service: 5
Maria Tulba
The kids who are working there: amazing, educated and knowledgeable. I was a terrible costumer for them because I didnāt know how to explain them what I neededā¦ they figured out and it made me feel good. Great job and Iām glad I still meet such great kids. The ice cream is not the best and the location as well. 5āļø is for the kids who served me.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Banana Split
amberbugaboo
Great food and reasonable prices. Tons of seating outside with shade!
Atmosphere: 4
Food: 4
Service: 4
John Talmo
This is the best dairy queen. I always love to call it the heart of
Atmosphere: 5
Food: 5
Service: 5
AJ Overhulser
If leaving a 0/5 stars was an option Iād gladly choose it. Driving 20 minutes to an establishment to have the guy behind the counter tell us they canāt make/serve food to us until their coworker arrives (in 45 minutes) is beyond ridiculous. I am tired of the āunderstaffedā excuse. If you donāt have enough people do not continue to have an āopenā sign illuminating in your window. This location is rubbish.
Cold stares from employee when you state that charging one dollar - $1 for nuts on a sundae is nuts. Menu says, free one topping, but that means you get the flavor of the sundae at no additional charge. š¤£
Atmosphere: 1
Food: 4
Service: 1
Katie was super helpful serving customers their delicious ice-cream pretty quick, excellent service would definitely come back again.
Atmosphere: 5
Food: 5
Service: 5
I feel like the kids can do a better job and have more supervision. We went through the drive-thru on August 21st, and had to repeat ourselves multiple times because all the kids on the inside working were hooting and hollering and making a ton of noise. Then when we get to the cashier, we say thank you and the kid doesn't even respond, Just shuts the window in your face. They could do better.
Atmosphere: 4
Food: 3
Service: 1
$ This is a typical DQ and typical DQ menu. It has a drive-thru as well as a patio and several tables. This is definitely a summer place. (Not sure if it has winter hours.) It is located on Rt 72 in East Dundee, close to the river and West Dundee. Plenty of parking in area in and around plus it is conveniently walkable from elsewhere in the immediate area. It's right off the bike path so walking or biking is an option. The traffic is a bit loud but you can still hear the nostalgic music coming from their speakers. We opted only for ice-cream and it was prepared fine. The only odd thing is we ordered our items together but they called them from the pickup window when it was done being prepared and called by what it was and not by our name. So remember what you ordered and listen carefully. 06/15/24
Parking: Small lot attached but located within a semi-residential area with street and public lots nearby.
Kid-friendliness: What kid doesn't like DQ food so no problems there. Only suggestion with small children is keep them close due to the potential traffic on adjacent streets. Rt. 72 is feet away and although limited speed limit, trucks and heavy traffic is possible.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Banana Split, Butterfinger Blizzard Treat, Snickers Blizzard Treat
2 hot dog deal very good value and quality.
Food: 4
Service: 4
Recommended dishes: Hot Dog
The crunch comes were delicious. Only 1 of 2 Dairy Queenās in the U.S. that has them
Atmosphere: 5
Food: 5
Service: 5
The kids who are working there: amazing, educated and knowledgeable.
I was a terrible costumer for them because I didnāt know how to explain them what I neededā¦ they figured out and it made me feel good.
Great job and Iām glad I still meet such great kids.
The ice cream is not the best and the location as well. 5āļø is for the kids who served me.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Banana Split
Great food and reasonable prices. Tons of seating outside with shade!
Atmosphere: 4
Food: 4
Service: 4
This is the best dairy queen. I always love to call it the heart of
Atmosphere: 5
Food: 5
Service: 5
If leaving a 0/5 stars was an option Iād gladly choose it. Driving 20 minutes to an establishment to have the guy behind the counter tell us they canāt make/serve food to us until their coworker arrives (in 45 minutes) is beyond ridiculous. I am tired of the āunderstaffedā excuse. If you donāt have enough people do not continue to have an āopenā sign illuminating in your window. This location is rubbish.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast friendly service.
Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Royal Cheesecake, Royal Ultimate Choco Brownie
We always get the Hot Fudge Sunday, or Classic Banana
Atmosphere: 5
Food: 5
Service: 5
Tell the lazy employees to stop putting lids on blizzards then putting them in paper bags.
The young lad who told me they don't take coupons was very geumpy
Got cones and dilly bar
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