got my sandwich, asked for sauce and she doused it. didnt even wanna eat my sandwich after and i took one bite and threw it away. maybe dont start with a heaping pile and then ask if i want more 🙄 never coming again staff is incompetent ( not to mention that a footlong is $15 😬🙄🙄 ) terrible prices, terrible service
Landon Kellenberger
I love to go to subway a lot in moline/rock island and there quite nice but not this subway the Atmospere is dirty the vegetables are old you can see browning on the lettuce and tomato and It kinda smells when walking in I took a bite of my sandwich and it taste like a sandwich you would leave on the counter for a week.. Would not recommend this location. +Plus I know pickles come from cucumbers but the pickles must have no marinated long enough because they just taste like plain cucumbers with a heavy moist taste of vinegar..
Atmosphere: 1
Food: 1
Service: 3
venkat
Food is good but the staff here does not know how to handle online orders and not sure how to handle the instructions either. Why there is no Veg Patty in online app orders or why the staff is not trained on how to address the customer questions in a friendly manner and they seem to be lost or confused even with a simple question.
I tried to use a coupon on a Subway Club sandwich at this location like I have done at many Subways. The manager would only use the coupon on their cheap sandwiches. When I said I wanted the Club she said it would be a small charge, I figured ok, $0.50 or so. No, they charged me $2.00 more! I have never had a Subway store pick & choose what they would honor on a coupon & never a $2.00 up charge. Food wasn’t great either. Drive a little further & go somewhere else. I won’t ever go back there.
Atmosphere: 1
Food: 3
Service: 1
Lisa Huntley
Normally service is good here, not tonight! Order 2 foot longs, had to tell her twice they were foot longs then I tell her no onion on a toasted sandwich she does it anyway and when I say something, whe hand picks apart the sandwich to get them that has already been toasted therefore taste is there. I had to tell her on a BLT that I asked for double bacon on to put the bacon on she forgot then they are ringing me up and me being honest I said double bacon, no she forgot that too and said I can just put it on the side.. no u can't just forget it.. terrible service tonight ?
riley n
Went an hour before close. Young lady was nice, very quiet, but the other woman there was extremely rude. Sometimes it is very hard to hear in there, i asked her "what did you say im sorry" and she proceeded to sigh very loudly and rudely, went silent for a few seconds then repeated her question with an attitude. this happened not once, but twice. she then proceeded to get an attitude with my boyfriend when he was choosing what kind of cheese he wanted after she asked. I also asked for extra pickles and banana peppers on my sandwich to which i did not recieve even if i was to be upcharged. very rude customer service. I usually have no problems at this location.
Service: 1
William Webb
Friendly Staff team there. The place is nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Judith Goldsberry
Food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Personal Pizza
Jami Hynes
I ordered online a meatball sub and paid the extra for fresh mozzarella. We got home and there was no cheese at all. I called the restaurant and they told me they could only replace it if I brought it back to the store. They would not give a credit for next time. What a waste of my gas!!! I asked for the name of the store manager and she said she couldn't give me that. Apparently, it's a secret. She took my info and said she would have the manager call me. Five days later and I've heard nothing. Terrible way to do business and you've lost mine.
Completely ruined my order and refuses to do a refund or give a replacement sandwich unless I can provide the original mess up. I ordered online for pickup to have it for work. I work 430pm to 430am with no way of returning the sandwich. This is horrible customer service. I will not be returning. Explain to me how I ordered a Chicken Bacon Ranch and got only Chicken and Tomatoes with nothing else?!?!
Emily Matkovich
Showed up last night (Wednesday) it said on web that they close at 930. It was literally a little after 8 and totally closed
Anonymous
Tonight stoped at 9:20pm which is 10 minutes prior to closing. Really nice lady was by her self working. Even was late she served me like was beginning of day. I always have great experience with this location. I drive from Rock Island to EM location to get great service, this is most clean store in QC from all subways
ROBIN ANDERSON
Very nice friendly employees, never really have to wait they keep the line moving if they have one. I always go to this one it's close to where I live.
Tabitha Ross
Ok so I go in Subway with my brother we order but this same lady older white lady didn't wanna make my food it took a white guy a customer to say u can get her she's next....then she was like oh ok....y'all need to do better I work in food service and her attitude is not appropriate for subway....I'm just letting everyone know my pain...#StillASubwayLover just not there❤️...Swan
got my sandwich, asked for sauce and she doused it. didnt even wanna eat my sandwich after and i took one bite and threw it away. maybe dont start with a heaping pile and then ask if i want more 🙄 never coming again staff is incompetent ( not to mention that a footlong is $15 😬🙄🙄 ) terrible prices, terrible service
I love to go to subway a lot in moline/rock island and there quite nice but not this subway the Atmospere is dirty the vegetables are old you can see browning on the lettuce and tomato and It kinda smells when walking in I took a bite of my sandwich and it taste like a sandwich you would leave on the counter for a week.. Would not recommend this location.
+Plus I know pickles come from cucumbers but the pickles must have no marinated long enough because they just taste like plain cucumbers with a heavy moist taste of vinegar..
Atmosphere: 1
Food: 1
Service: 3
Food is good but the staff here does not know how to handle online orders and not sure how to handle the instructions either. Why there is no Veg Patty in online app orders or why the staff is not trained on how to address the customer questions in a friendly manner and they seem to be lost or confused even with a simple question.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Veggie Patty, Grilled Chicken, Rotisserie-Style Chicken, Veggie Delite
I tried to use a coupon on a Subway Club sandwich at this location like I have done at many Subways. The manager would only use the coupon on their cheap sandwiches. When I said I wanted the Club she said it would be a small charge, I figured ok, $0.50 or so. No, they charged me $2.00 more! I have never had a Subway store pick & choose what they would honor on a coupon & never a $2.00 up charge. Food wasn’t great either. Drive a little further & go somewhere else. I won’t ever go back there.
Atmosphere: 1
Food: 3
Service: 1
Normally service is good here, not tonight! Order 2 foot longs, had to tell her twice they were foot longs then I tell her no onion on a toasted sandwich she does it anyway and when I say something, whe hand picks apart the sandwich to get them that has already been toasted therefore taste is there. I had to tell her on a BLT that I asked for double bacon on to put the bacon on she forgot then they are ringing me up and me being honest I said double bacon, no she forgot that too and said I can just put it on the side.. no u can't just forget it.. terrible service tonight ?
Went an hour before close. Young lady was nice, very quiet, but the other woman there was extremely rude. Sometimes it is very hard to hear in there, i asked her "what did you say im sorry" and she proceeded to sigh very loudly and rudely, went silent for a few seconds then repeated her question with an attitude. this happened not once, but twice. she then proceeded to get an attitude with my boyfriend when he was choosing what kind of cheese he wanted after she asked. I also asked for extra pickles and banana peppers on my sandwich to which i did not recieve even if i was to be upcharged. very rude customer service. I usually have no problems at this location.
Service: 1
Friendly Staff team there. The place is nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Personal Pizza
I ordered online a meatball sub and paid the extra for fresh mozzarella. We got home and there was no cheese at all. I called the restaurant and they told me they could only replace it if I brought it back to the store. They would not give a credit for next time. What a waste of my gas!!! I asked for the name of the store manager and she said she couldn't give me that. Apparently, it's a secret. She took my info and said she would have the manager call me. Five days later and I've heard nothing. Terrible way to do business and you've lost mine.
Good subs and salads. Eat there all the time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Completely ruined my order and refuses to do a refund or give a replacement sandwich unless I can provide the original mess up. I ordered online for pickup to have it for work. I work 430pm to 430am with no way of returning the sandwich. This is horrible customer service. I will not be returning. Explain to me how I ordered a Chicken Bacon Ranch and got only Chicken and Tomatoes with nothing else?!?!
Showed up last night (Wednesday) it said on web that they close at 930. It was literally a little after 8 and totally closed
Tonight stoped at 9:20pm which is 10 minutes prior to closing. Really nice lady was by her self working. Even was late she served me like was beginning of day. I always have great experience with this location. I drive from Rock Island to EM location to get great service, this is most clean store in QC from all subways
Very nice friendly employees, never really have to wait they keep the line moving if they have one. I always go to this one it's close to where I live.
Ok so I go in Subway with my brother we order but this same lady older white lady didn't wanna make my food it took a white guy a customer to say u can get her she's next....then she was like oh ok....y'all need to do better I work in food service and her attitude is not appropriate for subway....I'm just letting everyone know my pain...#StillASubwayLover just not there❤️...Swan
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