3pm arrival with a 15min wait for a standard sandwich
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Amy Pickrel
Hours are listed incorrectly and should be updated for when people are in the area.
Atmosphere: 1
Food: 1
Service: 1
Brianna McDonald
This is the worst McDonalds I’ve ever been to. Waited 25 minutes for two $5 meal deals. They had no frappes, they had no ice, the Diet Coke tasted terrible, and they got the order wrong and forgot the nuggets for both. People kept coming inside from the drive thru saying they’ve been waiting like half an hour.
Atmosphere: 1
Food: 1
Service: 1
RANDAL HAMMOND
Employees are rude,condescending, have zero manners,I was very upset after I left there place
Atmosphere: 1
Food: 3
Service: 1
Kisha Morris
I always stop in here to have lunch because it's close to my job I went in today and had horrible service I don't know if it was someone higher up in the company that helped me but she was really short and snappy with me the rest of the employees are very sweet and have always been sweet when I come in and out of there but this one particular day and this one woman I've never seen her in there before but she is one of the higher-ups you can tell all I'm going to say is you need to learn how to speak to people and not be short and choppy with them that is very unprofessional I work in customer service every day myself and I wouldn't dare treat anyone the way you treated me today
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: French Fries
aliex stall
Employee eating in food prep area wasn’t even trying to hide it. Normally I wouldn’t even care about something like this, but this particular employee has been rude to me and other guest in front of me so I felt the need to post this. Otherwise, I actually really like this location.
Atmosphere: 3
Food: 5
Service: 4
Kevin Casey
I had a breakfast sandwich and hashbrowns.
Atmosphere: 4
Food: 4
Service: 4
Chris Lux
always good and decent service here, for the ultra complainers go work for min wage your self in any fast food resturant, i have people make mistakes for a $10 dollar meal quit your bellyaching
They would have gotten more stars if they could ever get my food right better respect for the customers not arguing with each other behind the counter the language that is used behind the counter and they didn't take so long but when I order a fish fillet plain it shouldn't come with cheese especially when I've told them three times plain no cheese no sauce and they still put cheese on it there's a piece of paper attached to that little box that says plain and you still add cheese come on it's not hard and when I asked you for two double quarters cheese only and you put everything but the cheese learn how to read people it's not that hard to do if you can't somebody else will read it to you
In chains like these, I feel ratings only really matter on how they handle things when they go wrong.
I was using the app, gave my code at the drive through, got pushed along, then got called at to wait, as they caught that one of my items wasn't available. Which happens very occasionally. Is fine. They offered to replace it with something. I asked if they could just remove that item from the order. They said yes. When I got to the window, they gave me my receipt. But when I made it to the final window, there seemed to be a mixup on what they COULD do. The manage had just gone on break, they couldn't refund without her. There was a line of cars, I could tell the employees were flustered, and this has happened to me before - I could just cancel on the app. I was exhausted; I don't remember what we agreed to, but I figured all was fine, and left*. But, because they had already accepted / started prepping the order, I couldn't actually cancel the order.
I'm giving the 5 stars because it took a good 20 or so minutes for me to drive back, drove straight to the window and explained the situation. The girl remembered me and got the manager from break who already had my refund down to change in hand ready; she apologized about the mixup and was confused why I had driven away. Honestly, me, too. Exhausted; just wanted to get something to eat; so on. Everyone besides the manager looked like a teenager; I frequent this place and some of them looked new. And that happens - you get kids, you get new blood, and sometimes everything goes WRONG, and it's everyone's fault - someone says they can do something they don't realize they can't, you as the customer *go into idiot mode, and the app is out to get you personally. Despite it all and some fluster, they were consistently respectful and patient with me. Again, they had a remedy to the situation ready for when / if I came back. These days, I would not and do not blame McDonald's workers at any pay grade for not being 100% all smiles or to put up with stupid. Since we've moved here, I've noticed Peoria fast-food chains of every stripe are often VERY curt and bare minimum, and I don't really mind as long as it's not outright rude. But in situations like these, keeping a level head and doing your best is hard, and everyone there deserved the recognition. *They were kind, reasonably apologetic, the manager was friendly, and no one made me feel like the dummy I was. I expected to be told they couldn't do anything for me, and they instead made it as painless and equitable as possible. Was in and out in less than a minute. That's 5/5 service. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
Finca Duran
It had a bad smell, I don't know why.
Carson Cole
Rude workers, messy store and be sure you check your order thoroughly before leaving as I am convinced they've never gotten any order correct.
Atmosphere: 1
Food: 1
Service: 1
Wilson Cespedes
It took us quite a while to get our order on top of that they did not have any fountain soda they could not tell us why the fountain soda was out it is terrible for the fast food restaurant to be out of fountain soda in the dining room and behind
Atmosphere: 3
Food: 4
Service: 2
Wesly Sheppard
Girl in drive through is on her phone can’t read back my total and didn’t give us a receipt when we asked McDonald’s really out here hiring rocks for workers
3pm arrival with a 15min wait for a standard sandwich
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Hours are listed incorrectly and should be updated for when people are in the area.
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonalds I’ve ever been to. Waited 25 minutes for two $5 meal deals. They had no frappes, they had no ice, the Diet Coke tasted terrible, and they got the order wrong and forgot the nuggets for both. People kept coming inside from the drive thru saying they’ve been waiting like half an hour.
Atmosphere: 1
Food: 1
Service: 1
Employees are rude,condescending, have zero manners,I was very upset after I left there place
Atmosphere: 1
Food: 3
Service: 1
I always stop in here to have lunch because it's close to my job I went in today and had horrible service I don't know if it was someone higher up in the company that helped me but she was really short and snappy with me the rest of the employees are very sweet and have always been sweet when I come in and out of there but this one particular day and this one woman I've never seen her in there before but she is one of the higher-ups you can tell all I'm going to say is you need to learn how to speak to people and not be short and choppy with them that is very unprofessional I work in customer service every day myself and I wouldn't dare treat anyone the way you treated me today
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: French Fries
Employee eating in food prep area wasn’t even trying to hide it. Normally I wouldn’t even care about something like this, but this particular employee has been rude to me and other guest in front of me so I felt the need to post this. Otherwise, I actually really like this location.
Atmosphere: 3
Food: 5
Service: 4
I had a breakfast sandwich and hashbrowns.
Atmosphere: 4
Food: 4
Service: 4
always good and decent service here, for the ultra complainers go work for min wage your self in any fast food resturant, i have people make mistakes for a $10 dollar meal quit your bellyaching
Kid-friendliness: grand kids like
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Burrito, Hotcakes, Cheeseburger, Mcdouble
They would have gotten more stars if they could ever get my food right better respect for the customers not arguing with each other behind the counter the language that is used behind the counter and they didn't take so long but when I order a fish fillet plain it shouldn't come with cheese especially when I've told them three times plain no cheese no sauce and they still put cheese on it there's a piece of paper attached to that little box that says plain and you still add cheese come on it's not hard and when I asked you for two double quarters cheese only and you put everything but the cheese learn how to read people it's not that hard to do if you can't somebody else will read it to you
Satisfied with the service
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
In chains like these, I feel ratings only really matter on how they handle things when they go wrong.
I was using the app, gave my code at the drive through, got pushed along, then got called at to wait, as they caught that one of my items wasn't available. Which happens very occasionally. Is fine. They offered to replace it with something. I asked if they could just remove that item from the order. They said yes. When I got to the window, they gave me my receipt. But when I made it to the final window, there seemed to be a mixup on what they COULD do. The manage had just gone on break, they couldn't refund without her. There was a line of cars, I could tell the employees were flustered, and this has happened to me before - I could just cancel on the app. I was exhausted; I don't remember what we agreed to, but I figured all was fine, and left*. But, because they had already accepted / started prepping the order, I couldn't actually cancel the order.
I'm giving the 5 stars because it took a good 20 or so minutes for me to drive back, drove straight to the window and explained the situation. The girl remembered me and got the manager from break who already had my refund down to change in hand ready; she apologized about the mixup and was confused why I had driven away. Honestly, me, too. Exhausted; just wanted to get something to eat; so on. Everyone besides the manager looked like a teenager; I frequent this place and some of them looked new. And that happens - you get kids, you get new blood, and sometimes everything goes WRONG, and it's everyone's fault - someone says they can do something they don't realize they can't, you as the customer *go into idiot mode, and the app is out to get you personally. Despite it all and some fluster, they were consistently respectful and patient with me. Again, they had a remedy to the situation ready for when / if I came back. These days, I would not and do not blame McDonald's workers at any pay grade for not being 100% all smiles or to put up with stupid. Since we've moved here, I've noticed Peoria fast-food chains of every stripe are often VERY curt and bare minimum, and I don't really mind as long as it's not outright rude. But in situations like these, keeping a level head and doing your best is hard, and everyone there deserved the recognition. *They were kind, reasonably apologetic, the manager was friendly, and no one made me feel like the dummy I was. I expected to be told they couldn't do anything for me, and they instead made it as painless and equitable as possible. Was in and out in less than a minute. That's 5/5 service. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
It had a bad smell, I don't know why.
Rude workers, messy store and be sure you check your order thoroughly before leaving as I am convinced they've never gotten any order correct.
Atmosphere: 1
Food: 1
Service: 1
It took us quite a while to get our order on top of that they did not have any fountain soda they could not tell us why the fountain soda was out it is terrible for the fast food restaurant to be out of fountain soda in the dining room and behind
Atmosphere: 3
Food: 4
Service: 2
Girl in drive through is on her phone can’t read back my total and didn’t give us a receipt when we asked McDonald’s really out here hiring rocks for workers
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