Dunkin'
$ • Coffee Shops, Donuts
Hours:
1702 W Evergreen Ave, Effingham
(217) 347-7183
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
The location in Effingham IL sucks sooo bad. The entire place just needs an overhaul. 15 minutes in the drive thru waiting on an order I already placed in the app because they are ALWAYS understaffed.
Just visited this location and I am VERY disappointed with what occured. I ordered a ham and cheese croissant and it was made with LITERALLY 1 piece of ham. And I mean that one slice didn't even cover the palm of my hand!! I took pictures and I will post if possible. The staff told me that the ham egg and cheese normally only comes with 2 pieces and they will NOT substitute my egg for ham then they only put one slice on my sandwich..... I thought at first this was a joke and even...read full review
Awesome sugar cookie donut a Christmas special. Going back for more this weekend.
Ratings
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
Dunkin' is a mixed bag according to customers. While some enjoy the soft and delicious Dunkin' Donuts that made their day, others express frustration with service issues, such as forgotten orders and slow responses. The coffee is praised as really good, but the freshness of pastries seems to vary depending on the time of day and the speed of service. Customers have reported waiting in line for extended periods, sometimes up to 30 minutes, and experiencing mistakes with their orders. Despite these challenges, the staff is described as nice and professional, which contributes to a generally positive experience. This Dunkin' is situated inside the TA travel center, adjacent to TA’s restaurant and Popeyes, offering plenty of dining space. Customers plan to return, hoping for a better experience, especially if they visit earlier in the day for potentially fresher treats.