Ordered a strawberry sundae. Barely any strawberry and barely any peanuts...I don't mind paying extra but it's the saddest sundae I've had for the price!
Food: 2
Service: 4
David Kamptner
Great sweet treats and coffee drinks too!
Kate Popa Micheletto
My kids love Andy’s! Always good service :-)
Atmosphere: 5
Food: 5
Service: 5
Judy Jahns
I purchased a caramel apple with pecans yesterday and when I cut it open this afternoon, it was rotten inside. So, I drove 30 minutes to your store and your employees were both super kind and apologized for the rotten apple and offered to either refund or replace the apple. I asked if they could cut it open for me before I left, and they said they weren't allowed to. Which if that's your policy, is not on them. They did, however, offer to open a new box to hopefully get me a fresh one. Like I said before, excellent customer service.
Happily, when I finally got home to open the new apple it was fresh. Sadly, it wasn't a very tasty caramel apple. The caramel was mediocre and the pecans tasted stale. At minimum, offer to cut them open before people leave so you know if they are OK before selling them. I really think you need a new supplier. Perhaps a local orchard? Jonamac Orchard in Malta, IL has amazing caramel apples.
Additionally, my husband had the pumpkin pie concrete yesterday and he said it was quite delicious!
Atmosphere: 5
Food: 3
Service: 5
Emanuel Perez
Andy's is great in my opinion. I always get their Jackhammer and although it is very sweet and filling, I love it as a treat whenever I feel like it. I have had no issues with the wait or service, and in the summer evenings, this place is always filled with customers and adds a nice vibe to the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
stephanie mckinney
It’s Sunday 2pm and they are not open for their business hours. Good luck guessing when they will be.
Service: 1
A Fish (A Fish)
Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Shwetang Raval
Good place to get some dessert though night time is full of misquotes and flies. Awesome dessert anyhow.
We love Andy's - especially the soda freezes and the Snowmonster concrete. I just wish it was available on Uber Eats/Doordash.
Atmosphere: 5
Food: 5
Service: 4
MK MK
Outstanding customer service!! I love this place !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Drew knox
Great quality but stupid pricey
Atmosphere: 4
Food: 5
Service: 4
billy jean
i usually never leave a review but today i was there with my boyfriend we both ordered ice cream, he got his ice cream and then everyone else around got there ice cream and the people who ordered after us got there ice cream before me, 30 minutes go by i never got my ice cream, unhappy with the service
Excellent products
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed their pumpkin pie concrete
Food: 5
Service: 5
Recommended dishes: Pumpkin Pie
Ordered a strawberry sundae. Barely any strawberry and barely any peanuts...I don't mind paying extra but it's the saddest sundae I've had for the price!
Food: 2
Service: 4
Great sweet treats and coffee drinks too!
My kids love Andy’s! Always good service :-)
Atmosphere: 5
Food: 5
Service: 5
I purchased a caramel apple with pecans yesterday and when I cut it open this afternoon, it was rotten inside. So, I drove 30 minutes to your store and your employees were both super kind and apologized for the rotten apple and offered to either refund or replace the apple. I asked if they could cut it open for me before I left, and they said they weren't allowed to. Which if that's your policy, is not on them. They did, however, offer to open a new box to hopefully get me a fresh one. Like I said before, excellent customer service.
Happily, when I finally got home to open the new apple it was fresh. Sadly, it wasn't a very tasty caramel apple. The caramel was mediocre and the pecans tasted stale. At minimum, offer to cut them open before people leave so you know if they are OK before selling them. I really think you need a new supplier. Perhaps a local orchard? Jonamac Orchard in Malta, IL has amazing caramel apples.
Additionally, my husband had the pumpkin pie concrete yesterday and he said it was quite delicious!
Atmosphere: 5
Food: 3
Service: 5
Andy's is great in my opinion. I always get their Jackhammer and although it is very sweet and filling, I love it as a treat whenever I feel like it. I have had no issues with the wait or service, and in the summer evenings, this place is always filled with customers and adds a nice vibe to the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
It’s Sunday 2pm and they are not open for their business hours. Good luck guessing when they will be.
Service: 1
Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Good place to get some dessert though night time is full of misquotes and flies. Awesome dessert anyhow.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
We love Andy's - especially the soda freezes and the Snowmonster concrete. I just wish it was available on Uber Eats/Doordash.
Atmosphere: 5
Food: 5
Service: 4
Outstanding customer service!! I love this place !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Great quality but stupid pricey
Atmosphere: 4
Food: 5
Service: 4
i usually never leave a review but today i was there with my boyfriend we both ordered ice cream, he got his ice cream and then everyone else around got there ice cream and the people who ordered after us got there ice cream before me, 30 minutes go by i never got my ice cream, unhappy with the service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frozen Custard
Fun summer place for a treat
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Frozen Custard
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