I have gone there numerous times in the last 5 years. I have always been disappointed and have continued to allow for individual errors. Unfortunately, not any staff ever served an acceptable chocolate shake. Just went yesterday and for a small and medium shake costing $12+, I received a light chocolate milky shake. Barely chocolate in flavor or color and very thin. Last visit to that location. No improvement over the years! I don’t recommend
Sandra “Sandy” Saenz
It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!
Mary Aparicio
I love the glazed chocolate donuts that look like cake and there are pumpkin donuts that are really blown away!!!!
I. vlogs
Rachet looking girl said how can I help you? I was not ready, still looking at the menu meanwhile she's rolling her eyes and doing noise with her nails on the counter and then she walked away ..Saturday 830 pm. Just in case you want to know who she is
M Alex
Today I brought my daughter in to getbice cream to carry out. She ordered her ice cream in a dish. We weren't offered a spoon, but there was a metal cylinder that had four spoons left in it next to the cash register. The bowls were facing up/out, you know, where all the other customers must have been touching them all day. I asked the cashier if she had other spoons available. She said no. I said, "These are here with the bowls facing out so everyone must have been touching them all day." She looked at me blankly. Even under normal circumstances, this spoon arrangement is not hygienic, but you'd think that a year into a pandemic, restaurants would be used to not having things that go directly into customers mouths be touched by all the other customers all day long. And it was rude for the cashier to pretend that the restaurant had only those four spoons left to its name.
Ralph Atansuyi
Let's just say DD can never go wrong with me.
Sandra
It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!
A lady named Maria t. They treated me badly and they want to charge extra for everything, even for an extra straw. I got the worst drink here too and they treated me horrible
Paige The unicorn
I had a horrible experience! Two days prior to a birthday celebration I called and ordered an ice cream cake over the phone. I gave all the information needed. When I showed up to pick up the cake, they chose not to make it because the manager, Maria, told the employee she took the order wrong. I still do not know what was wrong with how the order was taken, I was just told sorry—we have no cake for you!!! And I was on my way to the birthday celebration!! Trying to figure something out quickly, I decided to see if I could buy a pre-made cake even though it wouldn't be made of Gold Medal Ribbon ice cream (the birthday person's favorite). The only cakes available to choose from said “awesome mom†on them (this was the weekend AFTER Mother's Day). I asked if they could scrape that off and write Happy Birthday. I was told they don't know how to do cake designing (!!!!!!!! What?!!!?! I wasn't asking for a design, just a message written!!!!!). Frustrated by the entire experience, I grabbed a quart of Gold Medal ice cream because I at least needed something for the party. I was not even offered a discount for my troubles. When I emailed the corporate office they said they would have someone immediately contact me and look into what happened. All that came of that was an email from the franchise owner 4 days later saying “I'm sorry. We will train better.†I highly recommend never to visit this franchise of Baskin Robbins/Dunkin Donuts EVER!!!!!
Linda Rock
I usually make my way here several times a week for my ice coffee..The staff is always friendly here and the service is fast.. The store is always clean.. Keep up the good work , you are a 5 star store..
I have gone there numerous times in the last 5 years. I have always been disappointed and have continued to allow for individual errors. Unfortunately, not any staff ever served an acceptable chocolate shake. Just went yesterday and for a small and medium shake costing $12+, I received a light chocolate milky shake. Barely chocolate in flavor or color and very thin. Last visit to that location. No improvement over the years! I don’t recommend
It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!
I love the glazed chocolate donuts that look like cake and there are pumpkin donuts that are really blown away!!!!
Rachet looking girl said how can I help you? I was not ready, still looking at the menu meanwhile she's rolling her eyes and doing noise with her nails on the counter and then she walked away ..Saturday 830 pm. Just in case you want to know who she is
Today I brought my daughter in to getbice cream to carry out. She ordered her ice cream in a dish. We weren't offered a spoon, but there was a metal cylinder that had four spoons left in it next to the cash register. The bowls were facing up/out, you know, where all the other customers must have been touching them all day. I asked the cashier if she had other spoons available. She said no. I said, "These are here with the bowls facing out so everyone must have been touching them all day." She looked at me blankly. Even under normal circumstances, this spoon arrangement is not hygienic, but you'd think that a year into a pandemic, restaurants would be used to not having things that go directly into customers mouths be touched by all the other customers all day long. And it was rude for the cashier to pretend that the restaurant had only those four spoons left to its name.
Let's just say DD can never go wrong with me.
It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!
Poor management
App is very user friendly. Staff is kind.
Delicious ice cream ?Prices are good ??
Restaurantji Recommends
Love their ice cream cakes
A lady named Maria t. They treated me badly and they want to charge extra for everything, even for an extra straw. I got the worst drink here too and they treated me horrible
I had a horrible experience! Two days prior to a birthday celebration I called and ordered an ice cream cake over the phone. I gave all the information needed. When I showed up to pick up the cake, they chose not to make it because the manager, Maria, told the employee she took the order wrong. I still do not know what was wrong with how the order was taken, I was just told sorry—we have no cake for you!!! And I was on my way to the birthday celebration!! Trying to figure something out quickly, I decided to see if I could buy a pre-made cake even though it wouldn't be made of Gold Medal Ribbon ice cream (the birthday person's favorite). The only cakes available to choose from said “awesome mom†on them (this was the weekend AFTER Mother's Day). I asked if they could scrape that off and write Happy Birthday. I was told they don't know how to do cake designing (!!!!!!!! What?!!!?! I wasn't asking for a design, just a message written!!!!!). Frustrated by the entire experience, I grabbed a quart of Gold Medal ice cream because I at least needed something for the party. I was not even offered a discount for my troubles. When I emailed the corporate office they said they would have someone immediately contact me and look into what happened. All that came of that was an email from the franchise owner 4 days later saying “I'm sorry. We will train better.†I highly recommend never to visit this franchise of Baskin Robbins/Dunkin Donuts EVER!!!!!
I usually make my way here several times a week for my ice coffee..The staff is always friendly here and the service is fast.. The store is always clean.. Keep up the good work , you are a 5 star store..
Very friendly. Quick service!