Beef Shack
3145 US-20 #201, Elgin
(224) 535-8348
Recent Reviews
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Eloy was a very respectable employee great service food was delicious and 10/10
Atmosphere: 5
Food: 5
Service: 5
Can't beat those $1 hot dogs.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Dog, Cheese Sauce, Tuesday 1 Hot Dog and Large Fresh Cut Cheese Fries
Evan is the greatest server and cashier i have ever seen, the service was great and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
$1 Chicago dogs rock
Atmosphere: 5
Food: 5
Service: 5
Food is good. Fries are excellent. Shacks used to be good. Not so much anylonger.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Beef Sandwich, Fresh-Cut French Fries
Just bought $75 bucks worth of food. My wife didn’t get cheese for her CHEESE fries. I didn’t get hot peppers for a cheesy beef with HOT peppers, all beverages had little to no ice in them. I can’t find to many places that have great service anymore, to bad this has happened several times. I haven’t said anything In the past in hopes it was just a fluke. Guess not.
Atmosphere: 3
Food: 2
Service: 2
A great place to visit, really good food. Everyone was really polite. It was super busy but we got our food super quick!
Atmosphere: 5
Food: 5
Service: 5
I ordered a plain hot dog and when I opened it up there were 2 massive pieces of relish I am very unhappy
Atmosphere: 5
Food: 1
Service: 5
We frequently visit the Elgin location. Staff is always friendly, food is very tasty (fries are great!) and very generous in size and the price is below the nearby competition.
However, what will keep us from returning is the obvious lack of cleanliness. There’s a strange sewer type odor, drink and condiment counter top, tables and floor are dirty and the interior trash is overflowing.
Atmosphere: 2
Food: 5
Service: 5
This review is really just for their Tuesday hot dog special-unfortunately we have tried several times and not sure what the problem is but the hot dogs are far from hot. Today was the worst, not sure if they were even cooked. Literally just like it came out of the fridge.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
It's a hotdog and Italian beef place. Saturday is $1 milkshakes, and Tuesday is $1 hotdogs. Don't forget to tip the staff, especially if buying the $1 specials. They also have great burgers. The cheesy beef with sweet peppers is my favorite. We'll ofter dine in on a Tuesday and buy two dogs and a large fry. Fries are very good.
Atmosphere: 5
Food: 5
Service: 5
Great fresh cut fries!! I always have a beef dipped with hot gradinara, always good! À
Atmosphere: 4
Food: 5
Service: 4
Accidentally placed an online order to the wrong Elgin store so i called and asked for a refund since the store is far away from where a i work. When i called at 12:11PM i was told that “They couldnt issue a refund since the order was already ready” which is slightly weird because my app said it wouldnt be ready until 12:40 PM. Even the guy at the store on Randall Rd in Elgin said if i called id most likely get a refund since it was before the pick up time and explained that it happens pretty often. Maybe the manager was having a bad day or had a power trip. 10 dollars isnt cheap now a days for a burger and what where you going to do with the unpicked up food anyway? Im sure the company makes more than enough to spot 10 dollars back to a customer who made an honest mistake. Its not like im asking for money back on food i didnt enjoy. Terrible policy if thats the actual policy. Never had a problem with beef shack until now.
Service: 1
Very slow service. seems like high staff turnover.
Atmosphere: 2
Food: 3
Service: 2
I ordered a salad to go and it was terrible; all very yellow lettuce which is not ideal and very little chicken product.
Food: 2
Service: 4
Recommended dishes: The Beef Sandwich
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