I have no complaints regarding the food. We order from this location almost every week and have never had an issue. Today, when I walked in, the restaurant was extremely busy due to the Wild Card game, and the atmosphere was understandably tense. The kitchen staff appeared focused and working hard to get orders out.
During this time, a woman who came from the back to assist with phone orders and customer service did not appear to be wearing a name badge, and it was unclear whether she was an owner or an employee. Regardless of her role, the way she conducted herself was very unprofessional and made the situation uncomfortable for customers.
There was an apparent mistake involving an order that had been handed out incorrectly. One of the assistant managers, who was clearly working hard in the kitchen, was confronted and loudly blamed for the error. He calmly stated that both parties should have verified the order, yet she continued yelling and placed all the blame on him. This exchange took place in front of staff and customers, which was inappropriate and unacceptable.
If a mistake occurs, it should be addressed privately and respectfully. Yelling at an employee in front of others serves no purpose and shows a lack of professionalism and basic human decency.
To Tomas, the assistant manager: we are all human, and mistakes can happen, especially in high-pressure situations. No one deserves to be treated the way you were. You were clearly working hard, and I commend you for standing your ground. I hope this behavior is reported and addressed appropriately.
This incident made me very uncomfortable, and I truly hope steps are taken to ensure staff are treated with respect moving forward.
Atmosphere: 1
Food: 5
Service: 1
sirbo 311
Crew was really nice. They helped us out with our online order not working.
Good food
Atmosphere: 5
Food: 5
Service: 5
Anaizig serves
Atmosphere: 5
Food: 5
Service: 5
Best service
Atmosphere: 5
Food: 5
Service: 5
Hot wings
Atmosphere: 5
Food: 5
Service: 5
Hot wing
Atmosphere: 5
Food: 5
Service: 5
Very fast fresh food
Atmosphere: 5
Food: 5
Service: 5
Very fast
Atmosphere: 5
Food: 5
Service: 5
Hot wings fast
Atmosphere: 5
Food: 5
Service: 5
Very good fit gtesh
Atmosphere: 5
Food: 5
Service: 5
Very fast friendly and hot wing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have no complaints regarding the food. We order from this location almost every week and have never had an issue. Today, when I walked in, the restaurant was extremely busy due to the Wild Card game, and the atmosphere was understandably tense. The kitchen staff appeared focused and working hard to get orders out.
During this time, a woman who came from the back to assist with phone orders and customer service did not appear to be wearing a name badge, and it was unclear whether she was an owner or an employee. Regardless of her role, the way she conducted herself was very unprofessional and made the situation uncomfortable for customers.
There was an apparent mistake involving an order that had been handed out incorrectly. One of the assistant managers, who was clearly working hard in the kitchen, was confronted and loudly blamed for the error. He calmly stated that both parties should have verified the order, yet she continued yelling and placed all the blame on him. This exchange took place in front of staff and customers, which was inappropriate and unacceptable.
If a mistake occurs, it should be addressed privately and respectfully. Yelling at an employee in front of others serves no purpose and shows a lack of professionalism and basic human decency.
To Tomas, the assistant manager: we are all human, and mistakes can happen, especially in high-pressure situations. No one deserves to be treated the way you were. You were clearly working hard, and I commend you for standing your ground. I hope this behavior is reported and addressed appropriately.
This incident made me very uncomfortable, and I truly hope steps are taken to ensure staff are treated with respect moving forward.
Atmosphere: 1
Food: 5
Service: 1
Crew was really nice. They helped us out with our online order not working.
Atmosphere: 5
Food: 5
Service: 5
Very fresh food
Atmosphere: 5
Food: 5
Service: 5
I ordered big manu they are very quick
Atmosphere: 5
Food: 5
Service: 5
Friendly
Atmosphere: 5
Food: 5
Service: 5
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