Buffalo Wild Wings 'GO'

71 Clock Tower Plaza, Elgin
(630) 686-2227

Recent Reviews

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Bobby

Terrible customer service!

Tito the manager is simply a young child who has absolutely no idea how to treat people..

He was rude, ignorant and obnoxious!
This was my first visit to this location and certainly will be my last!

Atmosphere: 1

Food: 1

Service: 1

Crystalleen Boradee

I enjoy their service and the food does not take too long compared to most B-Dub location’s. Also, I get better deals for the wings.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 10 Wings and Fries, Carrots, Chipotle BBQ Dry Seasoning, Mango Habanero, Buffalo Dry Seasoning, Chicken Wings, Sweet BBQ, Wild

Mario Hernandez

I order food to go give me the wrong food and the people work there. Looks like Street people

Atmosphere: 1

Food: 1

Service: 1

Alex Zuniga

I went to this place today. There were two guy working. I place my order and it took a little longer. But omg ? the food was great!!! I love it. No wonder why they are so busy. Kudos to these hardworking guys. ?

Atmosphere: 5

Food: 5

Service: 5

Miguel Gutierrez

I ordered at 7:10pm my order said should be ready fot pick up at 7:40. Is already 8:20 ann not ready yet. I notice that walk ins come and get their order sooner, also a few comebacks with missing or wrong orders right after walking out from here. I do not blame the personal at that time, they were working under pressure with all the customes inside and lack of help.. owner must have 2 to 3 more employees to help on busy times.

Atmosphere: 1

Food: 1

Service: 1

Ramone Crisosto

Is the worst place to buy, I waste my time waiting for my order

Atmosphere: 1

Food: 1

Service: 1

Yahaira Lopez

The persone that served me with short curly hair and colored eyes was the sweetest they were the only person I saw actually doing their job in that store and getting orders out to the customers with nothing but kind attitude and respect meanwhile their coworkers were in the back doing nothing to help her 10/10 for her she needs better coworkers

Atmosphere: 5

Food: 5

Service: 2

Joe Jiménez

Bad customer service Monday night cashier hours 10pm

Atmosphere: 1

Food: 3

Service: 1

Ali B

I placed an order for pickup for 6:10, I didn't leave with my order until 6:30. Sorry, for the delay. There was a mishap??

Atmosphere: 1

Service: 1

Adnarim Etnafni

April 30, 2024. 3:20 PM
white man with glasses gave the worst customer service of my entire life
I called the restaurant because I was having problems trying to place an order online and ask him if I can place the order by phone instead.
I mention that I want to use the promotion for today code GOWINGS when you get 6 free wings when you spend $ 10
He said is only valid DINE IN
I went to the store and he was saying ( I hope to himself ) innapropiate words
I asked him to show me where on the website states that this promotion is DINE IN ONLY

And he kick me out of the restaurant and yelled at me

I hope the owner/manager do something with this people that has cero customer service

I will also call the corporation in case he is the owner
Because he said …. Get out OF MY STORE !!!!
pointing at the Exit door

Carla M Bucio

The best customer service ever, the guys are so nice and they are always willing to accommodate you

Atmosphere: 5

Food: 5

Service: 5

Monica Cejka

Fast services, great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, French Fries

Phil Ptasinski

Great food and orders are on

Atmosphere: 5

Food: 5

Service: 5

Viktor Lyahovych

Wings was not fresh, very dry

Food: 1

Recommended dishes: Golden Fire Traditional Wings

Kate Jonson

I never had any problems with my meal or the service. I'm happy one is closer to home. I wish they sold cups cheese.

Atmosphere: 5

Food: 5

Service: 5

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