I have always been a fan of a good whopper w/cheese but my complaint is with the dinning area ... It's hard to really enjoy your food with your family while 10- 15 homeless people staring and mean mugging you. It's just uncomfortable and should be addressed.... No Loitering policy is not in effect
Atmosphere: 1
Food: 3
Service: 3
Ventura Lara
The burgers are always very good but there are some wraps that are very bad.
Leslie Ramirez
I'm a long time customer. Most of the employees are really nice. Especially the young teens. When i order in the drive through they offer me a crown for my son sometimes which makes his day. Once in a blue moon I'll eat inside and the kids do a good job cleaning. Theyvare very polite too. Also honestly with the couponsnits cheaper than mcdonalds now a days. The only reason I don't give a full 5 stars is because sometimes my chicken sandwich is overcooked or they put too little lettuce or mayo. But usually food tastes good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Kate Jonson
I'm not going to give a bad review because the food was fresh and the staff was nice. But I did have an issue. Maybe it's the modern times or just this specific restaurant. The food did not have that classic BK taste. It was bland. The last time I was there pre pandemic. The flavor was there too.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper
D. Grant
Quick friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Chicken Sandwich
Lupe Guijosa
Very bad service, they gave me my incomplete order and never answered the call for the claim.
K
This burger king is the worst!I spoke with Jim the manager, who did not like the fact that I complained about the poor quality of food.I have given this Burger King my money for the last time.Each time was the same,cold,hard and horrible.This manager does not care about the customer,but his paycheck and allowing poor quality of food to be eaten,whether you get sick or not.I have in the past,seen filthy floors with employees standing around doing nothing.This Manger needs to look at his reviews,because he claims no one else is complaining.I Will differ with that.PLease go to another Burger King and tell them you want all your food FRESH.The health department needs to pay this incompetent manager a visit and corporate needs to hear about Jim the manager as well.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper, Chicken Sandwich, French Fries
Papi Honcho
Asked for no salt on the fries for my grandma who has to monitor her blood pressure she’s 93. Lucky I checked before she started eating February 4 2024. Smh do
Atmosphere: 2
Food: 1
Service: 1
Armen Khachatryan
My recent visit to the Burger King in Elgin, Illinois, left me with a sense of disappointment. Burger King is a well-known fast-food chain, but this particular location didn't live up to my expectations.Firstly, the service was slow and inefficient. It took an unusually long time for me to place my order, and the staff appeared disorganized. The wait time for my food was longer than I've experienced at other Burger King restaurants.Cleanliness was also a concern. The dining area seemed neglected, with tables that were not properly cleaned, and trash cans overflowing. It created an unappealing atmosphere for dining in.When it came to the food, it was average at best. My burger was a bit overcooked, and the fries lacked the usual crispiness I associate with Burger King. It wasn't terrible, but it certainly didn't leave me craving for more.On a positive note, the staff was friendly, and the drive-thru service seemed more efficient than the dine-in experience.In summary, my visit to this Burger King location in Elgin was underwhelming. I hope they can improve their service speed, cleanliness, and food quality to match the standards set by other Burger King outlets. Until then, I might opt for a different fast-food choice when I'm in the area.
These fry’s and onion rings were like a days old !!! Literally the onion fries would snap that’s how hard they were ! Horrible don’t waist your time at this place !
Atmosphere: 1
Food: 1
Service: 1
Carlos alberto Díaz
Workers & managers could be more nice and
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Whopper, French Fries
Corrina K
I know it’s just burger king, but the person who answered the phone this morning around 10:30 was super helpful and nice. :)
Breezy Bri
If I could give this place a zero I would. I used to work here and it is extremely dysfunctional. Managers can’t be bothered to step in and help their crew and expect them to know what to do in certain situations, even if they’re new. They don’t know how to talk to people and have disgusting attitudes. The only plus side to working here were a couple of kitchen people there and one particular manager who usually works overnights I don’t recommend this place at all.
Atmosphere: 1
Service: 1
Sandra Carbajal
This is the only location that serves the food hot everytime. The food is always fresh and correct. I wouldn't go to any other location.
I have always been a fan of a good whopper w/cheese but my complaint is with the dinning area ... It's hard to really enjoy your food with your family while 10- 15 homeless people staring and mean mugging you. It's just uncomfortable and should be addressed.... No Loitering policy is not in effect
Atmosphere: 1
Food: 3
Service: 3
The burgers are always very good but there are some wraps that are very bad.
I'm a long time customer. Most of the employees are really nice. Especially the young teens. When i order in the drive through they offer me a crown for my son sometimes which makes his day. Once in a blue moon I'll eat inside and the kids do a good job cleaning. Theyvare very polite too. Also honestly with the couponsnits cheaper than mcdonalds now a days. The only reason I don't give a full 5 stars is because sometimes my chicken sandwich is overcooked or they put too little lettuce or mayo. But usually food tastes good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
I'm not going to give a bad review because the food was fresh and the staff was nice. But I did have an issue. Maybe it's the modern times or just this specific restaurant. The food did not have that classic BK taste. It was bland. The last time I was there pre pandemic. The flavor was there too.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper
Quick friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Chicken Sandwich
Very bad service, they gave me my incomplete order and never answered the call for the claim.
This burger king is the worst!I spoke with Jim the manager, who did not like the fact that I complained about the poor quality of food.I have given this Burger King my money for the last time.Each time was the same,cold,hard and horrible.This manager does not care about the customer,but his paycheck and allowing poor quality of food to be eaten,whether you get sick or not.I have in the past,seen filthy floors with employees standing around doing nothing.This Manger needs to look at his reviews,because he claims no one else is complaining.I Will differ with that.PLease go to another Burger King and tell them you want all your food FRESH.The health department needs to pay this incompetent manager a visit and corporate needs to hear about Jim the manager as well.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper, Chicken Sandwich, French Fries
Asked for no salt on the fries for my grandma who has to monitor her blood pressure she’s 93. Lucky I checked before she started eating February 4 2024. Smh do
Atmosphere: 2
Food: 1
Service: 1
My recent visit to the Burger King in Elgin, Illinois, left me with a sense of disappointment. Burger King is a well-known fast-food chain, but this particular location didn't live up to my expectations.Firstly, the service was slow and inefficient. It took an unusually long time for me to place my order, and the staff appeared disorganized. The wait time for my food was longer than I've experienced at other Burger King restaurants.Cleanliness was also a concern. The dining area seemed neglected, with tables that were not properly cleaned, and trash cans overflowing. It created an unappealing atmosphere for dining in.When it came to the food, it was average at best. My burger was a bit overcooked, and the fries lacked the usual crispiness I associate with Burger King. It wasn't terrible, but it certainly didn't leave me craving for more.On a positive note, the staff was friendly, and the drive-thru service seemed more efficient than the dine-in experience.In summary, my visit to this Burger King location in Elgin was underwhelming. I hope they can improve their service speed, cleanliness, and food quality to match the standards set by other Burger King outlets. Until then, I might opt for a different fast-food choice when I'm in the area.
Atmosphere: 2
Food: 2
Service: 2
Stay away. They will poison you.
Restaurantji Recommends
These fry’s and onion rings were like a days old !!! Literally the onion fries would snap that’s how hard they were ! Horrible don’t waist your time at this place !
Atmosphere: 1
Food: 1
Service: 1
Workers & managers could be more nice and
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Whopper, French Fries
I know it’s just burger king, but the person who answered the phone this morning around 10:30 was super helpful and nice. :)
If I could give this place a zero I would. I used to work here and it is extremely dysfunctional. Managers can’t be bothered to step in and help their crew and expect them to know what to do in certain situations, even if they’re new. They don’t know how to talk to people and have disgusting attitudes. The only plus side to working here were a couple of kitchen people there and one particular manager who usually works overnights I don’t recommend this place at all.
Atmosphere: 1
Service: 1
This is the only location that serves the food hot everytime. The food is always fresh and correct. I wouldn't go to any other location.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hash Browns, Double Cheeseburger, Chicken Sandwich