My wife and I went to Dairy Queen today to buy ice cream, and we ended up getting scammed by one of the employees. The worker at the drive-thru took my wife's debit card information without permission and later made an unauthorized purchase of $966 using her card. This is absolutely unacceptable!
We trusted this location for a simple treat, and instead, we became victims of fraud. We have already taken steps to report this incident to our bank, but we want to warn others to be extremely careful when handing over their cards at this Dairy Queen.
We are also reaching out to management and corporate to demand accountability. This kind of behavior should never happen at any business!
Be careful and check your statements if you've recently visited this location.
oso recklez
I always try to stop there wen I get off work, they say they stay open till 930pm, but every time I get there 915 920pm , they claim the machines are off or there closed already. The one in villa street is usuell accurate on timing but the w Chicago street location is closer to my house. Jus verry bothered by this.
Atmosphere: 4
Food: 5
Service: 1
Charlottte Jones
Good food
Atmosphere: 5
Food: 5
Service: 5
Tyler Wehr
Literally just left my order after I paid for it because all three employees were joking around and laughing like buffoons when I first arrived. When they saw me they stopped abruptly and one of them went to the back. Then the one that went to the back came out to make my order and they were talking to him about not washing his hands I. The bathroom. I was really frustrated with the unprofessionalism and expressed my distaste with preparing my food without washing hands and told them to keep it. Will definitely not be returning.
Service: 1
Rudy Galfi
Love the strawberry sundae
Atmosphere: 5
Food: 5
Service: 5
Ruby Monroe
worst wait time ever at this location, i stopped coming here, it’s either the ice cream is runny or there computers are down
Atmosphere: 1
Food: 1
Service: 1
Joshua Gray
Slow service
Atmosphere: 3
Food: 5
Service: 1
smrithi sss
Worst waiting hours
Cynthia Vazquez
I would suggest to others to not bother using the DQ app for this location. I was told the scanner does not work, and the receipt they hand out has no barcode.
Went to drive-thru on a weekend & there was only one lady in there. We had three orders of specialty banana splits. Our orders were fast & accurate. She even provided us with a delightful smile. Outstanding service.
Atmosphere: 4
Food: 5
Service: 5
Carlos Martinez
Ice cream lately has been too soft, almost melted. I don’t think they’re servicing their machines as they
Atmosphere: 2
Food: 1
Service: 3
Luis X
Can't comment on the ice cream experience. We go here for the chilli cheese dogs and chips. Dogs are delicious and not as pricey as if you were getting Beef Villa or Portillos. I did have a mango smoothie but I threw it away. It was very artificial and super sweet. I have to park in the adjacent lot because the Drive thru ramp is too shallow, so many cars touch the pavement/road and get scratched/damaged.
Alma Foster
I brought a dilly bar it was in bad shape! Will not be back
Terrible Experience – Scammed by an Employee
My wife and I went to Dairy Queen today to buy ice cream, and we ended up getting scammed by one of the employees. The worker at the drive-thru took my wife's debit card information without permission and later made an unauthorized purchase of $966 using her card. This is absolutely unacceptable!
We trusted this location for a simple treat, and instead, we became victims of fraud. We have already taken steps to report this incident to our bank, but we want to warn others to be extremely careful when handing over their cards at this Dairy Queen.
We are also reaching out to management and corporate to demand accountability. This kind of behavior should never happen at any business!
Be careful and check your statements if you've recently visited this location.
I always try to stop there wen I get off work, they say they stay open till 930pm, but every time I get there 915 920pm , they claim the machines are off or there closed already. The one in villa street is usuell accurate on timing but the w Chicago street location is closer to my house. Jus verry bothered by this.
Atmosphere: 4
Food: 5
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Literally just left my order after I paid for it because all three employees were joking around and laughing like buffoons when I first arrived. When they saw me they stopped abruptly and one of them went to the back. Then the one that went to the back came out to make my order and they were talking to him about not washing his hands I. The bathroom. I was really frustrated with the unprofessionalism and expressed my distaste with preparing my food without washing hands and told them to keep it. Will definitely not be returning.
Service: 1
Love the strawberry sundae
Atmosphere: 5
Food: 5
Service: 5
worst wait time ever at this location, i stopped coming here, it’s either the ice cream is runny or there computers are down
Atmosphere: 1
Food: 1
Service: 1
Slow service
Atmosphere: 3
Food: 5
Service: 1
Worst waiting hours
I would suggest to others to not bother using the DQ app for this location. I was told the scanner does not work, and the receipt they hand out has no barcode.
11/7/23
Employees always Friendly!!!
5 Star service..
Love it Mario is a Great worker thanks
5 Star
Restaurantji Recommends
Went to drive-thru on a weekend & there was only one lady in there. We had three orders of specialty banana splits. Our orders were fast & accurate. She even provided us with a delightful smile. Outstanding service.
Atmosphere: 4
Food: 5
Service: 5
Ice cream lately has been too soft, almost melted. I don’t think they’re servicing their machines as they
Atmosphere: 2
Food: 1
Service: 3
Can't comment on the ice cream experience. We go here for the chilli cheese dogs and chips. Dogs are delicious and not as pricey as if you were getting Beef Villa or Portillos.
I did have a mango smoothie but I threw it away. It was very artificial and super sweet.
I have to park in the adjacent lot because the Drive thru ramp is too shallow, so many cars touch the pavement/road and get scratched/damaged.
I brought a dilly bar it was in bad shape! Will not be back
Only one person working by himself
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