Domino's Pizza
223 Dundee Ave, Elgin
(847) 697-3030
Recent Reviews
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Ordered delivery 12/06/25 5:40pm called 6:50pm
Said it would take another 30 minutes
So waiting 1 hour and 30 minutes for my order. Mind you I pay delivery fee plus tip.
Service: 1
Recommended dishes: Chicken Alfredo
This location is always top notch.
Food: 5
Service: 5
On time, delivery person reads the notes left in the app.
Satisfied.
Atmosphere: 5
Food: 5
Service: 5
ANDREW has incredible customer service, we were in town for a family event and placed an order to pickup in our way back to the hotel. We got to our hotel and realized our pizzas must have been switched by accident (we ordered a large regular crust just cheese, and got a pan crust with mushrooms)
Out of curiosity we called to ask if we could pay a delivery fee to have our original pizza brought to us, but the hotel we stayed at was outside their delivery area. Andrew put us on hold for a moment, and when he came back on the line he offered to deliver it as long as we were okay waiting a bit. We did not want to make him go outside his delivery area so we instead asked if it would be easier to refund the difference between a large and a medium. He said the system wouldn’t let him refund such a small amount, and offered again to deliver to us, or to give us a credit to the store. We declined bc 2 of us are here from Florida, and the other two from Wisconsin.
Andrew was SO pleasant and SO apologetic, but we told him not to worry, we were going to eat the mushroom pizza, and we told him to keep being so good and kind.
Andrew later texted us and said he had refunded the entire order—he did NOT have to do that AT ALL, we enjoyed the pizza we got, and we really were not that pressed or bothered about the situation, but Andrew still went way way WAY above and beyond.
Service: 5
Hot n fresh
I go to this Domino’s a lot and I love the staff. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Great pizza and they rectified a mistake without any hesitation. Phenomenal service!
Atmosphere: 5
Food: 5
Service: 5
They do not know how to answer a phone been on hold for 30 min
Atmosphere: 1
Food: 4
Service: 1
food is good.. catered the customer needs and makes tasty pizzas. ordered twice/thrice and never disappointed. wish they would have dine in option too..
Atmosphere: 4
Food: 5
Service: 5
Great service, food was quick compared to other places..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always ready on time and ready faster than other places. Haven't had Domino's in years. Since they changed their crust we prefer them now, and order on a regular basis. Love the deals you can redeem.
Atmosphere: 5
Food: 5
Service: 5
The staff and driver at this location are the sweetest people! And they always go above and beyond! Love everything about this location!
Atmosphere: 5
Food: 5
Service: 5
Terrible access
Food: 3
Service: 4
Very courteous and attentive with my order, and a special thank you for letting me know about the medium pizza savings - you guys rock 🤟
Recommend: medium hand tossed with bbq chicken, jalapeno and pineapple 🪩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
Fresh pizza, friendly staff.
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