This is my favorite dunkin in all of elgin. Every dunkin i go to, i get the same iced coffee and a different result everytime. this location always makes my coffee perfect. they are always so friendly, fast, and never get my order wrong
Amy Boone
This Dunkin is awful. If you are open until 9:00 pm, why are the doors locked at 8:40? Ridiculous!
Laura Bieschke
This location opted out of celebrating nurses week for 2025 with giving a free medium plain coffee to nurses.
Ashley Mejia
drink tasted bad and rancid
Spiritual Faithful
I went here a day before the new year, it was to girls, that was rude, and barely greeting us, I kept asking for them to come by so I can tell them what I wanted and they acted really weird, and just had a off energy to them, I would never go back here, they need to work on themselves, and be more open to help when someone walk in, no racist, or discrimination is allowed!!!
Atmosphere: 1
Service: 1
Recommended dishes: Donuts
kevin wiese
slow as hell 7 minutes in the Drive-Thru you got to be fn kidding me new Dunkin' donuts no good
Atmosphere: 1
Food: 1
Service: 1
Emma Rose
Is it hard to fill up my medium hot chocolate 🙂🙂🙂 stop hiring children
Brian Smith
Rude staff.
Focus on customer service.
Actually say hello to them. Instead of just taking their money.
It's not that hard.
Go work somewhere else if you don't like your job.
Service: 1
Jadd O
The drive-through staff was incredibly rude and short with me when I asked a simple question about my order. Terrible service for such a quick stop—won't be returning. Dunkin, do better at hiring people.
Atmosphere: 1
Food: 1
Service: 1
Abbygail Aguilar
I ordered 20 min ahead of time before I came to pick up my order and when I got here i waited almost 30 min for my order I was told you go to the second window and waited even longer . I was super late to work because of this . I understand it might have been busy but after I was the last customer in line I still was waiting for so long. No point on ordering ahead of time to just pick up and go .
As you can see, my iced coffee was super dark. Tasted horrible. The kid that made this seemed to not care about his job. Last time I'll be going to this location.
Atmosphere: 1
Food: 1
Service: 1
Jamie Gomez
OMG .. fresh coffee & donuts ?So yummy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Hannah Stage
Food tasted gross. Kid didn't hear the whole order which made the order wrong ( I went inside and ordered) Assumed I wanted one item when I wanted a different item only thing that was worth it was the coffee. Smh makes sense why the rating on this store is so damn low smh
Atmosphere: 1
Food: 1
Service: 1
Carmen M Cruz
Good cofee
Atmosphere: 5
Food: 5
Service: 5
M.A. W.
Out right rude!!! I could spend $100 /per day there, & their faces, disposition nor energy doesn't change. Everyone working there looks like they hate the place. I'll go to the other Dunkin.
This is my favorite dunkin in all of elgin. Every dunkin i go to, i get the same iced coffee and a different result everytime. this location always makes my coffee perfect. they are always so friendly, fast, and never get my order wrong
This Dunkin is awful. If you are open until 9:00 pm, why are the doors locked at 8:40? Ridiculous!
This location opted out of celebrating nurses week for 2025 with giving a free medium plain coffee to nurses.
drink tasted bad and rancid
I went here a day before the new year, it was to girls, that was rude, and barely greeting us, I kept asking for them to come by so I can tell them what I wanted and they acted really weird, and just had a off energy to them, I would never go back here, they need to work on themselves, and be more open to help when someone walk in, no racist, or discrimination is allowed!!!
Atmosphere: 1
Service: 1
Recommended dishes: Donuts
slow as hell 7 minutes in the Drive-Thru you got to be fn kidding me new Dunkin' donuts no good
Atmosphere: 1
Food: 1
Service: 1
Is it hard to fill up my medium hot chocolate 🙂🙂🙂 stop hiring children
Rude staff.
Focus on customer service.
Actually say hello to them. Instead of just taking their money.
It's not that hard.
Go work somewhere else if you don't like your job.
Service: 1
The drive-through staff was incredibly rude and short with me when I asked a simple question about my order. Terrible service for such a quick stop—won't be returning. Dunkin, do better at hiring people.
Atmosphere: 1
Food: 1
Service: 1
I ordered 20 min ahead of time before I came to pick up my order and when I got here i waited almost 30 min for my order I was told you go to the second window and waited even longer . I was super late to work because of this . I understand it might have been busy but after I was the last customer in line I still was waiting for so long. No point on ordering ahead of time to just pick up and go .
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
As you can see, my iced coffee was super dark. Tasted horrible. The kid that made this seemed to not care about his job. Last time I'll be going to this location.
Atmosphere: 1
Food: 1
Service: 1
OMG .. fresh coffee & donuts ?So yummy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Food tasted gross. Kid didn't hear the whole order which made the order wrong ( I went inside and ordered) Assumed I wanted one item when I wanted a different item only thing that was worth it was the coffee. Smh makes sense why the rating on this store is so damn low smh
Atmosphere: 1
Food: 1
Service: 1
Good cofee
Atmosphere: 5
Food: 5
Service: 5
Out right rude!!! I could spend $100 /per day there, & their faces, disposition nor energy doesn't change. Everyone working there looks like they hate the place. I'll go to the other Dunkin.
Atmosphere: 1
Food: 4
Service: 1
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