Dunkin'
1169 Dundee Ave, Elgin
(630) 206-3936
Recent Reviews
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worst service ever at any dunkin the mexican crew you have working is horrible im just standing in line while their on the phones management needs to check this store out if you don’t like your job find another
This location opted out of celebrating nurses week
for 2025 with giving a free medium plain coffee to
nurses with badge.
I like how the girl at the register was more concerned on showing a picture on her cell phone to a coworker than to take my payment ….
I specifically go to this location bc of what I thought was good customer service until today. Lady on intercom was nice and welcoming. Once I go to the window to pay there was an older lady and I still had my window down bc I was getting my payment ready on my phone , and I have tints so she didn’t know I was looking at her and she turns back to another employee and rolls her eyes , once I rolled down my window I said hi and sorry for a minute delay frm myself and she didn’t say anything . Whoever thought it was a good idea to switch cashiers in the mornings made a mistake
The coffee here is always good, I prefer the cheese egg wrap with hot coffee cream and Splenda. Although Service could be better, sometimes there is no people waiting and you still have to wait a long while( last visit 12/29/24). It took a little less time but still… than you drunken donuts!
Atmosphere: 4
Food: 5
Service: 3
They couldn’t take a simple order at this location. When I circled back they weren’t helpful. I got no receipt so I can’t call the store so I had to come here. Poor customer service.
Food: 1
Service: 1
It's a dunkin!
Which one? I stop at multiple locations.
I don’t recommend this place is always a mistake this is third time it happened I will never come back.
Service: 1
You can order the same thing every day and never get it made the same way twice! They also arbitrarily charge more than other local Dunkins.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
They take a long time to serve a coffee.
Atmosphere: 3
Service: 1
pretty disgusting to have to pull up to a drive thru and this is in the drive thru window.. do better
Worst service ever, it took them 3 tires to make a mint chocolate chip shake- not really that complicated. And then we see this gem of a tip jar. Getting people’s orders correct is way sexier.
Atmosphere: 1
Food: 1
Service: 1
They take a long time to serve a coffee.
Atmosphere: 3
Service: 1
Good coffee
Food: 5
Service: 5
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