Dunkin'

Name: Dunkin'
Address: 1730 N State St, Elgin, Illinois, 60123, US
Telephone: (847) 531-8700
Price range: $
Rating: 2.8

$ • Coffee Shops, Donuts

Hours:
1730 N State St, Elgin
(847) 531-8700

Menu Order Online

About Dunkin' Donuts

Dunkin' is a restaurant known for its friendly and attentive staff. The employees are commended for their quick service, often knowing regular customers by their voice and remembering their usual orders. The manager is particularly praised for her leadership skills and positive reinforcement approach. The restaurant is noted for its cleanliness, with the dining area being constantly wiped down and the bathrooms kept tidy.

The coffee and donuts are popular items on the menu, with the coffee being consistently good and the donuts fresh. However, there have been comments about the size and freshness of the donuts not being as they used to be. On the positive side, the restaurant offers many vegetarian options and is able to accommodate dietary restrictions.

The restaurant has convenient parking right outside the store and is wheelchair accessible, with wheelchair-friendly parking, sidewalks, and bathrooms. The staff is also praised for making sure kids feel included in the ordering process.

However, there is a recurring issue with the speaker system, making it difficult for customers to hear, especially those with accents. This has been brought up by both customers and employees, causing some frustration.

In summary, Dunkin' is a friendly and accommodating restaurant with a focus on cleanliness and quick service. While there are some concerns about the freshness of certain food items, the restaurant offers a variety of vegetarian options and is able to cater to dietary restrictions. The parking and wheelchair accessibility are added conveniences. The ongoing issue with the speaker system is an area that can be improved.