I have to agree with most of these reviews. The guy with acne and color in his hair couldn’t be more miserable working. Terrible customer service and has attitude. Not to mention he forgot my 2 hash browns, and made 1 of the 2 coffees wrong. Been here 3x, and left disappointed each and every time. Guess imma sucker for pain 😣
Martin Reyes Jr
Almost every time I go the order is incorrect. And mobile orders are pointless because nothing is made until you tell them you’re there.
Atmosphere: 1
Food: 1
Service: 1
Satya Sree Varsha Ponnaganti
I wish I could give no star rating. This place is bullshit. This is my second experience and these people don’t even know the meaning of hot latte. It was just plain milk at room temperature with the vanilla syrup. God knows if they added that also. We order egg and cheese croissants and bacon and egg and cheese on everything bagel also. They were cold, the cheese didn’t even melt. It was just horrible ruined our perfect morning. Previously I remember when I ordered the same hot latte with vanilla they gave me milk just regular milk. I had to go to the drive through again and they didn’t even make another one. They just added espresso shots and vanilla to the same room temperature milk.
Hannah P
Went in to get the Holiday Cookie latte — it was good!! but they forgot to add the coffee lol.
Atmosphere: 3
Food: 2
Service: 2
Raul Ayala
This place is run by kids and it shows. Get an adult in there. Waited 20 minutes for a bagel…. Just terrible.
Atmosphere: 1
Food: 1
Service: 1
Becca Bischoff
Waited nearly 20 minutes for a pick up order in the drive through. When I finally got my order, half of it was missing. After waiting almost half an hour you would think they would at least give you everything. when i went in, they were rude, and didn’t even apologize. To top things off the food was not even good and everything was soggy. I would understand if they were busy, but there was nobody in the store and about 5 employees.
Atmosphere: 1
Food: 1
Service: 1
Humaira Khan
Worst DD ever.. not sure why owner is so clueless and not training the employees. Super slow service with nasty food/coffee taste.
Atmosphere: 1
Food: 1
Service: 1
Dima Voznyak
this is the worst store I have ever met! the people who work there do not care about you and the work they do! no respect for the client!
1 person working at a prime time and it took them 14 minutes to get a single XL black coffee and a donut. How any business could be this incompetent is beyond me. Reading the other reviews I'm not surprised at all.
Atmosphere: 1
Food: 1
Service: 1
Usman Khan
Place is run like a zoo.
Atmosphere: 1
Food: 1
Service: 1
Abby Erickson
I've had mixed experiences here. Sometimes the workers can be a bit rude. They've been cold or have made weird comments to my friends. Other times the workers are great and so is the service. Wouldn't be my go to Dunkin'
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Anna M
RUDE RUDE RUDE!!!! Obviously, from the other reviews this Dunkin does not care about customer service. Called and complained about a RUDE employee in the drivethru. One of the employees was trying to take my order. He was fine. But another RUDE girl that was named as Jen by the male employee kept talking over him on the speaker and rushing me to pick my donut box size. The manager, JUDY, was just as rude when I called to bring awareness to the situation!!! Nobody cares about customer service anymore. I will not support this location ever again! RUDE RUDE RUDE!!!!
I have to agree with most of these reviews. The guy with acne and color in his hair couldn’t be more miserable working. Terrible customer service and has attitude. Not to mention he forgot my 2 hash browns, and made 1 of the 2 coffees wrong. Been here 3x, and left disappointed each and every time. Guess imma sucker for pain 😣
Almost every time I go the order is incorrect.
And mobile orders are pointless because nothing is made until you tell them you’re there.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give no star rating. This place is bullshit. This is my second experience and these people don’t even know the meaning of hot latte. It was just plain milk at room temperature with the vanilla syrup. God knows if they added that also. We order egg and cheese croissants and bacon and egg and cheese on everything bagel also. They were cold, the cheese didn’t even melt. It was just horrible ruined our perfect morning. Previously I remember when I ordered the same hot latte with vanilla they gave me milk just regular milk. I had to go to the drive through again and they didn’t even make another one. They just added espresso shots and vanilla to the same room temperature milk.
Went in to get the Holiday Cookie latte — it was good!! but they forgot to add the coffee lol.
Atmosphere: 3
Food: 2
Service: 2
This place is run by kids and it shows. Get an adult in there. Waited 20 minutes for a bagel…. Just terrible.
Atmosphere: 1
Food: 1
Service: 1
Waited nearly 20 minutes for a pick up order in the drive through. When I finally got my order, half of it was missing. After waiting almost half an hour you would think they would at least give you everything. when i went in, they were rude, and didn’t even apologize. To top things off the food was not even good and everything was soggy. I would understand if they were busy, but there was nobody in the store and about 5 employees.
Atmosphere: 1
Food: 1
Service: 1
Worst DD ever.. not sure why owner is so clueless and not training the employees.
Super slow service with nasty food/coffee taste.
Atmosphere: 1
Food: 1
Service: 1
this is the worst store I have ever met! the people who work there do not care about you and the work they do! no respect for the client!
Atmosphere: 1
Food: 1
Service: 1
Hashbrowns were
Food: 1
Service: 1
Food taste freezer burnt
Restaurantji Recommends
Hoy foods are all cold …
Atmosphere: 1
Food: 1
Service: 1
1 person working at a prime time and it took them 14 minutes to get a single XL black coffee and a donut. How any business could be this incompetent is beyond me. Reading the other reviews I'm not surprised at all.
Atmosphere: 1
Food: 1
Service: 1
Place is run like a zoo.
Atmosphere: 1
Food: 1
Service: 1
I've had mixed experiences here. Sometimes the workers can be a bit rude. They've been cold or have made weird comments to my friends. Other times the workers are great and so is the service. Wouldn't be my go to Dunkin'
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
RUDE RUDE RUDE!!!! Obviously, from the other reviews this Dunkin does not care about customer service. Called and complained about a RUDE employee in the drivethru. One of the employees was trying to take my order. He was fine. But another RUDE girl that was named as Jen by the male employee kept talking over him on the speaker and rushing me to pick my donut box size. The manager, JUDY, was just as rude when I called to bring awareness to the situation!!! Nobody cares about customer service anymore. I will not support this location ever again! RUDE RUDE RUDE!!!!
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