Jimmy John's
400 S Randall Rd, Elgin
(847) 931-8600
Recent Reviews
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Adrianna was very helpful in taking our order. Sandwiches ready in a timely manner. Food was to go. All good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Bread, Sandwiches
Please bring back picklewhich I’ll give you my firstborn and sloppy top 🖤❤️
I have no words
Fairly often ends up short us a sandwich if we order anything more than 2 sandwiches.
Service: 3
Recommended dishes: Sandwiches
I was charged $35 for 3 sandwiches with undercooked bread and missing ingredients. Awful.
I don’t write reviews but I just had the worst possible customer service. I don’t think it was a manager because I couldn’t imagine someone like that could be promoted but the blonde girl in there needs to find a job where she doesn’t interact with people. Never thought I would refund a sandwich because of a worker.
Atmosphere: 1
Food: 1
Service: 1
They need more variety of sandwiches
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Turkey
They take forever to deliver a sandwich! No one is ever there!
Atmosphere: 1
Food: 4
Service: 1
Not enough cold cuts on sandwhich and bread not soft. Overpriced.
Not enough cold cuts on sandwhich and bread not soft. Overpriced.
Restaurantji Recommends
Literally the worst Jimmy John’s! Rude staff
I tipped well but they still intentionally made my food wrong. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
Ugh... Operating a sandwich shop that is controlled by a corporate office shouldn't be this difficult or different from other locations. Apps are used and orders are customized the same/equal way. Jimmy John's main slogan is "freaky fast delivery", but yet this location and many others in my "high populated area" don't have drivers scheduled to make deliveries. So, i tried to order through DoorDash... My order was cancelled and told that JJ drivers are still the ones who make the deliveries, NOT DOORDASH! What manager doesn't schedule a driver for a establishment that's "MAIN" advertisement is delivery "so freaky fast, you'll freak" without drivers scheduled !?!? Then have your company/location on a food delivery app THAT DOESNT USE THE APPS DRIVERS WHEN YOU DONT SCHEDULE YOUR OWN!?!?!?
Atmosphere: 1
Food: 2
Service: 1
Ariana is an AWFUL manager. Very rude, no common sense, and no managing skills. Instead of speaking to her I asked for a manager and she said she was the manager. I found that information VERY hard to believe. I am absolutely appalled by the way she handles situations and whoever actually owns the store, GET A NEW MANAGER before you lose more business. I am never going back there because of Ariana.
Date of order: 12/21/23 @ 11:30am
Atmosphere: 1
Food: 3
Service: 1
Best Customer Service!
Service: 5
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