Bad service in this branch, how is it possible that one wants to eat in their establishment and they say in their schedule that they close at 10.30 pm and it is 9 and the door is locked and this has happened to me twice in that same branch. I will no longer go to eat there. It is bad service, no matter how delicious their chicken is, they are running to their customers who want to eat in their establishment, how bad that is.
Atmosphere: 1
Service: 1
anthony mal
Ordered on the app for delivery. Chicken was cold and dried out. Tried contacting someone thru the app and app kept telling me an agents were available. I tried multiple times but gave up. Ended up throwing the food in the trash. Won’t be ordering from there again.
Food: 2
Vladislav Bykov
Good Seervice, quick, food is delicious. Really good kfc location. 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Charles Stradley
Nice fresh food and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Emalie
The food and service was really good! We will definitely eat here again. A lot of KFC locations have sadly gone downhill in recent years, but this one blew us away in comparison! Very friendly staff and nicely decorated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 8 PC Tenders Meal, 12 PC Tenders Meal
Melvin Wesley
I was in your franchise on Wednesday 27th of November 2024 at 10:30am.I wanted to order chicken without the side dish. Manager Teresa told me I could not order Chicken wings that way. However, two days prior I had order that way and two days prior to that my wife order wings the same way. This Manager was mean and condescending. Manager Teresa needs more training in customer service or let go altogether. I went to the Kentucky fried chicken on Dundee and Summit in Elgin Illinois, these employees was GREAT!! I WILL never come to your place again and I will tell all my friends and family THE SAME. BAD MANAGER 👎 PLEASE STAY AWAY!!!
Atmosphere: 1
Andrew Saengphetdara
Waited 20 minutes just to finally get service just to pick a order online. Service was horrible and wait time was long for a pick-up order.
K B (Grace)
???????
Atmosphere: 1
Food: 1
Service: 1
Mily Cruz
Clean atmosphere. Friendly staff. Speedy service. I received my order before the estimated time.
Atmosphere: 5
Food: 5
Service: 5
John Tyson
The customer service was great but the prices are high but the food was good
I have had both great and not so great experiences at this KFC. This time was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Betty Wojtalewicz
I have ordered the Chicken Pot Pies through Door Dash twice and both times when the Dasher got there they were out of pot pies. The second time though they had the Dasher stay while they took them out of the freezer so they could cooked them. Even if we pick them up there is always an issue with the order. I started going there with my dad as a kid and never had a problem. This is the last time I order from that store. I will go to the one on Randall from now on.
Michael Welch
Good food as usual. They have these ordering kiosks for self ordering. Not a fan. If I wanted a job at KFC I would apply. To management... You want to keep more 30+ customers, always have a person willing to help to take orders. I did have help but not after I attempted and failed as a faux employee.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Dinner
Kate Jonson
I love going here because my food is always fresh. No issues with my food or service. One of the best KFC's in the suburbs.
Bad service in this branch, how is it possible that one wants to eat in their establishment and they say in their schedule that they close at 10.30 pm and it is 9 and the door is locked and this has happened to me twice in that same branch. I will no longer go to eat there. It is bad service, no matter how delicious their chicken is, they are running to their customers who want to eat in their establishment, how bad that is.
Atmosphere: 1
Service: 1
Ordered on the app for delivery. Chicken was cold and dried out.
Tried contacting someone thru the app and app kept telling me an agents were available. I tried multiple times but gave up.
Ended up throwing the food in the trash. Won’t be ordering from there again.
Food: 2
Good Seervice, quick, food is delicious. Really good kfc location. 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Nice fresh food and friendly service.
Atmosphere: 4
Food: 4
Service: 4
The food and service was really good! We will definitely eat here again. A lot of KFC locations have sadly gone downhill in recent years, but this one blew us away in comparison! Very friendly staff and nicely decorated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 8 PC Tenders Meal, 12 PC Tenders Meal
I was in your franchise on Wednesday 27th of November 2024 at 10:30am.I wanted to order chicken without the side dish. Manager Teresa told me I could not order Chicken wings that way. However, two days prior I had order that way and two days prior to that my wife order wings the same way. This Manager was mean and condescending. Manager Teresa needs more training in customer service or let go altogether. I went to the Kentucky fried chicken on Dundee and Summit in Elgin Illinois, these employees was GREAT!! I WILL never come to your place again and I will tell all my friends and family THE SAME. BAD MANAGER 👎
PLEASE STAY AWAY!!!
Atmosphere: 1
Waited 20 minutes just to finally get service just to pick a order online. Service was horrible and wait time was long for a pick-up order.
???????
Atmosphere: 1
Food: 1
Service: 1
Clean atmosphere. Friendly staff. Speedy service. I received my order before the estimated time.
Atmosphere: 5
Food: 5
Service: 5
The customer service was great but the prices are high but the food was good
Food: 4
Service: 5
Restaurantji Recommends
I have had both great and not so great experiences at this KFC. This time was a great experience.
Atmosphere: 5
Food: 5
Service: 5
I have ordered the Chicken Pot Pies through Door Dash twice and both times when the Dasher got there they were out of pot pies. The second time though they had the Dasher stay while they took them out of the freezer so they could cooked them. Even if we pick them up there is always an issue with the order. I started going there with my dad as a kid and never had a problem. This is the last time I order from that store. I will go to the one on Randall from now on.
Good food as usual. They have these ordering kiosks for self ordering. Not a fan. If I wanted a job at KFC I would apply. To management... You want to keep more 30+ customers, always have a person willing to help to take orders. I did have help but not after I attempted and failed as a faux employee.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Dinner
I love going here because my food is always fresh. No issues with my food or service. One of the best KFC's in the suburbs.
Atmosphere: 5
Food: 5
Service: 5
This location is not to bad
Atmosphere: 3
Food: 4
Service: 4
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