Noodles and Company

895 S Randall Rd, Elgin
(847) 888-0500

Recent Reviews

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Tanvi Sura

Been here for takeout and dine in. Great experience each time. Shoutout to Graciela and all the other wonderful staff!

Linda Sheaffer

Seriously the most unprofessional manager Roberto... He talks about his customers when he made the mistake and forgot a meal. Gave us our food ice cold with cheese on it , when we asked for no cheese & then they came back & said they heated up our food.. our noodles were then hard as a rock.. My main issue is with how rude this manager is and he told us he wouldn't care if we wrote a review or told higher up because he was a manager and he didn't care, he never gets in trouble.No matter what he does or how he treats customers. We own restaurants, ourselves and would be humiliated to have a manager like that.

Donna Mack

Wonderful food!

AD San

I stopped by to get a bowl of pad thai, and it was delicious!! The worker, taking my order, understood my allergies and insured there was no cross contamination for my food. They were prompt and friendly. I recommend this Noodles & Company for a nice quick meal.

Kyle S

Overpriced, undercooked noodles served to us at a filthy table.

Portions are underwhelming, as are the ingredients.

The staff are unkind/unwelcoming at best, and rude/condescending at worst.

You get more for your money at mcdonald's

ASHLEY Houston

I went in a Saturday evening and the crew was extremely efficient. Online orders were flying in but those of us dining in or carrying out didn’t have to wait an extensive amount of time. Very clean. Overall great takeout experience.

Stephanie H

The food was amazing and the service was excellent. Everyone on the line was super helpful and quick! Jackie was so incredibly helpful and so kind even though I had a very complicated order. Anytime I cater an event I will choose this location because of the kindness I received at my time there.

Beverly Ewert Adrian

Totally dissatisfied!!!
Service Code 056 001 100 050 010
On 01/05/2025 at 3:46 PM
#10035 ordered Lemon Garlic ScampiShrimp with Zucchini Noodle. I used to love Noodles & Company. My food was so disappointing and distasteful to say the least. Rarely do I write such a review. I threw away after just a few attempted tries.

Spencer Rockwell

Cashier girl was rude as hell. No “hello”. Very unpleasant.
Sorry for making you work.

Atmosphere: 3

Food: 5

Service: 2

luckyducky9871

As with all Noodles & Co, the food is reliably good. However, the past few visits I have received poor service when I go to pick up my mobile order. I won't likely order from this store for my family.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Penne Rosa

Carole Burris

Always pleasant staff!

Atmosphere: 4

Food: 5

Service: 5

Jessica Ellett

Used to love their food, but they are so stingy with ingredients and sauces. I have had to resort to eating for extra sauce because noodles are always bone dry. Just had a delivery and it had NO sauce. At all. Seems to only be this location

Atmosphere: 2

Food: 1

Service: 3

Air-Rite Ralph

Customer service needs to be addressed, front employee was not helpful. Down right rude.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: The Med Salad

Nicole Martinelli

The food is so amazing. I get it at least once a week. But, lately haven't because portions are smaller now and it's really expensive for just 2 people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Penne Rosa with Parmesan Crusted Chicken, Cheesy Garlic Bread

Benjamin Derminer

Dakota at the register was awsome. The service was the fasted I've ever seen at this location and she was very friendly and polite. I watched her hustle to get orders together and I was in and out of there in under 5 minutes with a meal for 4 people. Thanks again Dakota!

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