Oberweis Ice Cream and Dairy Store
400 S Randall Rd Unit A, Elgin
(847) 697-5970
Recent Reviews
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Great ice cream, great dairy products.
Atmosphere: 5
Food: 5
Service: 5
I think that their employees should be more empathetic with customers, it seemed like they were making fun of me for not knowing
Atmosphere: 5
Food: 4
Service: 1
This establishment appears to be managed by high school students who exhibit a lack of professionalism and customer service skills. The prices for shakes and ice cream are excessive, and concerningly, the staff is not wearing gloves or hairnets while handling food. This situation will be reported to the appropriate authorities.
Atmosphere: 1
Service: 1
Always has excellent customer service
Atmosphere: 5
Food: 5
Service: 5
I have a love for quality dairy and this was some of the loveliest ice cream I’ve had in awhile. The sundae is still on my mind days after having it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fudge Brownie
Thank you ?
Atmosphere: 5
Food: 5
Service: 5
This is my favorite ice cream place but sometimes they screw up my order overall tho their ice cream is my absolute favorite
Atmosphere: 4
Food: 5
Service: 3
Went in with my mom for a sundae for her 93rd birthday. Everyone was very nice, wishing her a happy birthday. The store was clean, well managed and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Sundae, Strawberry
Nobody cares to attend the customer, there are 5 guys just walking around the store
Atmosphere: 2
Food: 5
Service: 1
Oberweis is a classic ice cream stop for anyone. The ice cream is amazing and they have many options. The service is friendly and a great place to stop if you want a sweet treat!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overweis Dairy has always been the BEST ice cream in Aurora. Worth the money. I would go back. I grew up in Aurora with Overweis milk and their children in school.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dipped Waffle Cone or Bowl, Hot Fudge
Had a Carmel Sunday..treated myself, it was great as usual.....people are always pleasant and friendly....
Atmosphere: 5
Food: 5
Service: 5
Mai gave the best customer service I’ve experienced in a while. She took care of us quickly. South Elgin Oberweis is my new favorite location. I was greeted when I walked in and when I left. No one was on their phone and everyone was attentive. I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
This place has changed. I was so disappointed in the ice cream flavor. It is usually creamy with lots of peanut butter too. I was so sure I got just chocolate ice cream that I drove back and asked for a new cone because I was halfway through and didn't taste any peanut butter. So, for more than $5 for an ice cream cone, I was disappointed. Service was great though! I didn't rate atmosphere because I used the drive thru.
Food: 2
Service: 5
Terrible experience. No wonder they are going out of business
Service: 1
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