Papa Johns Pizza

1825 Larkin Ave, Elgin
(847) 760-6464

Recent Reviews

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Vince Staples

Someone stole my food, and they didn't offer any help whatsoever. Not even a credit or a reorder option. I've been here many times before, never coming back. Don't recommend anyone else coming here either.

Atmosphere: 3

Food: 5

Service: 1

KAY SUL

I order from here every week. Abby and Ally are both my most fav staff at this location. They are so helpful and amazing girls. They know my order so well every week that I order. Great staff always makes the place great. Thank you Abby and Ally.

Atmosphere: 5

Food: 5

Service: 5

Alicen Barry

They are such good kids have am awesome attitude and very hard working

Atmosphere: 5

Food: 5

Service: 5

Ross Love

I gave them a try about a month ago. Failed, usually I go to main and 8th. They don't take pride with their food. Gave them a try again I got a more dough less sauce and no extra cheese. That was half fast made, and I said square cut I got reg cut. This place doesn't take pride of their food! The only thing good was the brownie. Smdh! Definitely not a 3rd try type of guy. I rather drive the extra 10 mins before I order from here again.

Atmosphere: 2

Food: 1

Service: 1

Ratna Vangara

They reduced size of large pizza

Food: 3

Service: 5

Daniel Dobrescu

As expected. Decent food, clean place and always on time.

Atmosphere: 5

Food: 5

Service: 5

Sara Hess

We ordered delivery of 2 heart pizzas and a brownie. They were unfortunately destroyed when they arrived (it looked like they were either dropped or held on their side as all of the toppings slid to the side of the box on both pizzas). I called to notify the manager and ask where to send the pictures we took for proof and he promptly had the pizzas remade and resent the pizzas and they arrived quickly and were perfect! Excellent customer service. Thank you for taking the extra precautions to ensure they arrived intact and thank you for great customer service.

Food: 4

Service: 5

javier g

This place needs to organize there people they are all everywhere and more then 1 hour waiting for 3 pizzas and I'm still waiting lol this place is a joke

Clarissa Vazquez

Save yourself time and go to ANY other papa John’s. The website said my pizza was ready and then after waiting 30 minutes for it to just be put in the oven- I asked to cancel the order and the employee told me to “Literally just wait it went in the oven”. After waiting 50 mins total for ONE pizza I literally think this is the worst place to order pizza from. And I saw a cockroach crawling by their drinks to top it off.

Atmosphere: 1

Food: 1

Service: 1

Joe

Regular customer at thos location but tonight was a travesty in at least two acts.

My wife ordered online as we usually do and they get a print out with exactly what to make. Somehow they made it wrong, which special.

Called to inform them they made it wrong and that I wanted it remade. I was told it would be ready in 8-10 minutes, which yknow, I wanted to eat 20 minutes ago but see above.

I get to the location about 10 minutes after they call and I'm told it still needs to be made.

Ridiculous. At this point, I'm going to be eating an hour later than intended, which sure a small detail that doesn't matter in the grand scheme of things , but with the price of food being what it is these days, I expect that when I place an order it's right. If it's not, I certainly expect you to prioritize fixing it.

Solid 'D' grade work for some fast food pizza.

Atmosphere: 3

Food: 3

Service: 1

James Lindemer

First time ever from anyplace that I received a pizza with almost no cheese on it. Ordered an extra large pizza with cheese and extra cheese because the grandkids like cheese. When I got home and opened the box I was surprised to see just a very light sprinkle of cheese in the middle. A large part of the crust was exposed with a generous amount of sauce in the middle area. Assuming someone at the store sabotaged my pizza.

Food: 1

Service: 3

Adiel Tzair

Very slow service.
No effort in the food, really irreverent

Atmosphere: 1

Food: 1

Service: 1

Ashley Pardo (LikeAshley)

I like their vegetarian pizza

Atmosphere: 5

Food: 5

Service: 5

Eman

We Ordered A XL Pepperoni and got a small Hawaiian with pepperoni.

Atmosphere: 2

Food: 4

Service: 1

Roy “Roikin”

Good as always !! Thanks for feeding me across country !!!

Atmosphere: 5

Food: 5

Service: 5

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