I ordered 1 Large pizza online and according to online the food was supposed to be ready within 20-35 minutes. I got there to pick up the order after 35 minutes and was told they didn't see my online order and didn't even start the order. My food took an additional 30 minutes to ready. They didn't even apologize for the inconvenience! Terrible customer service.
Atmosphere: 1
Food: 4
Service: 1
Jim Fredrick
We got wings from this place few months ago, and were very impressed…. Plump, moist, and tasty. Went back tonight looking forward to the same, but were rudely surprised with dried up, reheated, tasteless puny little wings.
Food: 1
Elizabeth Lopez
Had gone after ordering and paying online. We called in to confirm that the order would be ready in 30min before even being asked for the name on the order. When we arrived we did notice it was busy but hey we understood. After waiting for about 10min they asked the name for the order gave it to them and the items for the order and was told "5 minutes" waited and from there on got asked 5 more times throughout the course of 1hr 30min what the name of the order was and the items on it. THE ORDER WAS NEVER STARTED OR GIVEN TO US and they couldn't find my ticket to issue a refund. I will be calling my bank to start a claim. BE WEARY OF ORDERING AND PAYING ONLINE HERE
Atmosphere: 1
Food: 1
Service: 1
travis fitzgerald
I went there to see the Cutler oven and this place apparently stole a pizza review from another restaurant. Food is just average.
Atmosphere: 1
Food: 1
Service: 1
Jesse Edgerton
HORRIBLE! HORRIBLE! HORRIBLE! They never even started the order! Yet they asked us for 5 times what our order was and they never even started it! DO NOT GO HERE!!!!! THEY WILL NOT EVEN HAVE YOUR ORDER IF YOU ORDER ONLINE DO NOT ORDER FROM THIS PLACE!
Atmosphere: 1
Food: 1
Service: 1
Saher Fatima
Last night I went to a place that has been on my list for quite a while. I went to Papa Saverios on 853 s Randall Rd in Elgin. It's a takeout and delivery place. While my pizza was cooking I chatted with the owner Sarah. She is a very nice and tries really hard to give her customers the best product. I went with the 14" sausage pizza. Very crispy and firm crust with a light dusting of cornmeal and cooked perfectly in that CUTLER oven. The sauce had some oregano and a very fresh tomato taste. The GRANDE cheese is the best and it's silky smooth with a great flavor. Dean's homemade sausage didn't disappoint. The sausage was very juicy and had a good amount of fennel. All of the ingredients just went together perfectly and you could almost taste the freshness of the ingredients. This was a damn good pizza and I highly recommend this place. ✨
Papa Saverio’s catered a party last night & everyone loved the food! The chicken vesuvio was flavorful & delicious. The wedge potatoes were a giant hit & the lasagna was absolutely wonderful. The delivery driver was very helpful. The manager who helped me place the order gave great suggestions and was very knowledgable about the menu items. Several people at the party asked me where the catering was from so they could order in the future. I also have to mention that Papa Saverio’s pizza is top tier, too. The double crust pizza is my personal favorite in the Chicago area. Thank you, Papa Saverio’s Elgin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna
Jesse E.
HORRIBLE HORRIBLE HORRIBLE SERVICE! They do not keep track of their orders nor do they even actually take your order! Had us waiting for an hour and half at the location. Asked us 5 times what our order was, and then still didn't start the order. NEGATIVE STARS BRO DO NOT GO HERE AT ALL!
Brian Carr
Wings were way over cooked and dry. Order 9 Teriyaki and 9 Honey BBQ. Told the person on the phone to keep them separate. What I got was 18 overcooked wings with a side of BBQ and a side of runny Teriyaki sauce.Will not order from them again.
Food: 1
Service: 2
Todd Bowen
View ReceiptOrder #96492848Order DetailsOrder Placed:Sat, Sep 30 at 3:24 PMOrder Number:9649284812" DD loaded. well cooked excellent flavor - delivery a bit slow. definitely will be returning for more.
Excellent customer service. Order delivered on time. Amazed with pizza quality and their fresh and juicy wings.Keep it up guys. You guys are best pizzeria in town compared to others in your competition
Anon Anon
Slices lacked flavor. No spices on barely there sauce... No gooey cheese. Won't be back for pizza any time soon.
Atmosphere: 1
Food: 1
Service: 2
Hoda Top
Always have great experiences at Papa Saverios. The food is great the people are extremely friendly. We're very happy with them.
Kotibi Chakir
Really awesome! Great foods and great drinks! Had such a great time.Thanks to all staff and owner
Julieth Ikechukwu
Best pizza with great service!!! Definitely recommended.
I ordered 1 Large pizza online and according to online the food was supposed to be ready within 20-35 minutes. I got there to pick up the order after 35 minutes and was told they didn't see my online order and didn't even start the order. My food took an additional 30 minutes to ready. They didn't even apologize for the inconvenience! Terrible customer service.
Atmosphere: 1
Food: 4
Service: 1
We got wings from this place few months ago, and were very impressed…. Plump, moist, and tasty. Went back tonight looking forward to the same, but were rudely surprised with dried up, reheated, tasteless puny little wings.
Food: 1
Had gone after ordering and paying online. We called in to confirm that the order would be ready in 30min before even being asked for the name on the order. When we arrived we did notice it was busy but hey we understood. After waiting for about 10min they asked the name for the order gave it to them and the items for the order and was told "5 minutes" waited and from there on got asked 5 more times throughout the course of 1hr 30min what the name of the order was and the items on it. THE ORDER WAS NEVER STARTED OR GIVEN TO US and they couldn't find my ticket to issue a refund. I will be calling my bank to start a claim. BE WEARY OF ORDERING AND PAYING ONLINE HERE
Atmosphere: 1
Food: 1
Service: 1
I went there to see the Cutler oven and this place apparently stole a pizza review from another restaurant. Food is just average.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE! HORRIBLE! HORRIBLE! They never even started the order! Yet they asked us for 5 times what our order was and they never even started it! DO NOT GO HERE!!!!! THEY WILL NOT EVEN HAVE YOUR ORDER IF YOU ORDER ONLINE DO NOT ORDER FROM THIS PLACE!
Atmosphere: 1
Food: 1
Service: 1
Last night I went to a place that has been on my list for quite a while. I went to Papa Saverios on 853 s Randall Rd in Elgin. It's a takeout and delivery place. While my pizza was cooking I chatted with the owner Sarah. She is a very nice and tries really hard to give her customers the best product. I went with the 14" sausage pizza. Very crispy and firm crust with a light dusting of cornmeal and cooked perfectly in that CUTLER oven. The sauce had some oregano and a very fresh tomato taste. The GRANDE cheese is the best and it's silky smooth with a great flavor. Dean's homemade sausage didn't disappoint. The sausage was very juicy and had a good amount of fennel. All of the ingredients just went together perfectly and you could almost taste the freshness of the ingredients. This was a damn good pizza and I highly recommend this place. ✨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna, Thin Crust, Pizza Slice
Papa Saverio’s catered a party last night & everyone loved the food! The chicken vesuvio was flavorful & delicious. The wedge potatoes were a giant hit & the lasagna was absolutely wonderful. The delivery driver was very helpful. The manager who helped me place the order gave great suggestions and was very knowledgable about the menu items. Several people at the party asked me where the catering was from so they could order in the future. I also have to mention that Papa Saverio’s pizza is top tier, too. The double crust pizza is my personal favorite in the Chicago area. Thank you, Papa Saverio’s Elgin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna
HORRIBLE HORRIBLE HORRIBLE SERVICE! They do not keep track of their orders nor do they even actually take your order! Had us waiting for an hour and half at the location. Asked us 5 times what our order was, and then still didn't start the order. NEGATIVE STARS BRO DO NOT GO HERE AT ALL!
Wings were way over cooked and dry. Order 9 Teriyaki and 9 Honey BBQ. Told the person on the phone to keep them separate. What I got was 18 overcooked wings with a side of BBQ and a side of runny Teriyaki sauce.Will not order from them again.
Food: 1
Service: 2
View ReceiptOrder #96492848Order DetailsOrder Placed:Sat, Sep 30 at 3:24 PMOrder Number:9649284812" DD loaded. well cooked excellent flavor - delivery a bit slow. definitely will be returning for more.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Excellent customer service. Order delivered on time. Amazed with pizza quality and their fresh and juicy wings.Keep it up guys. You guys are best pizzeria in town compared to others in your competition
Slices lacked flavor. No spices on barely there sauce... No gooey cheese. Won't be back for pizza any time soon.
Atmosphere: 1
Food: 1
Service: 2
Always have great experiences at Papa Saverios. The food is great the people are extremely friendly. We're very happy with them.
Really awesome! Great foods and great drinks! Had such a great time.Thanks to all staff and owner
Best pizza with great service!!! Definitely recommended.
Atmosphere: 5
Food: 5
Service: 5