Popeyes Louisiana Kitchen
807 South Randall Road, Elgin
(224) 407-5302
Recent Reviews
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Do Not eat at this restaurant. If you must inspect all of your food carefully. They will SPIT in your food if you irritate their gentle egos. And this includes your drinks. They got my order wrong and were irritated when I corrected them I got home to split my drink and opened the we top and there was spit floating at the top.
Atmosphere: 3
Food: 1
Service: 1
Decided to give their classic chicken wings a try, I ordered BBQ and when I got home I got something different and tried to eat them but these were super spicy that my stomach started to hurt so I decided to go and take these back and I asked are these BBQ and the woman at three drive thru was no these are something else and I told her I asked for BBQ I can't eat these are so spicy and she asked if I had a receipt I told her no you didn't gave me one. So she just went and got me the "correct ones" with BBQ and the sauce was just spread and I was like wait are the wings supposed be all covered with sauce and she said that's extra like wtf I just came back to get my food order corrected and you just tossed some sauce in there. Never buying wings there though it was good to give them a try but big disappointment. The lady was so rude didn't even said sorry or nothing.
Got the chicken sandwich with extra pickles So yummy. Nice seating. Booths are comfy. So are the chairs and tables. Handicap assistance if needed. ( to bring your food to your table). Love the decor Light music in the background while eating. You don’t hear dishes and sounds from the kitchen. Or voices for drive through. Which is nice to eat in the quiet
They have kids options milk and juice. Plus bigger sandwiches for those needing a little more Fries are so good. And fresh.
Parking: This Popeyes is in a plaza. Many parking spaces available
Atmosphere: 5
Food: 5
Service: 4
Ordered on Grubhub and forgot to add the 8 piece. Called here to add to the order and the staff said they couldn't add it right now so they will send the food no charge for now, and I can stop in to pay another day. I was shocked. I just went over to pay for my 8 piece and they gave us each a free apple pie. Really nice people.
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Popeyes Apple Pie
They messed up my order yesterday 10/ 6, I had to miss few minutes off my work and drive back to change it to what I actually ordered . They processed to say “no big deal, mistakes happen” just after telling them that they messed up . Ok well if mistakes happen- why m I the only one to pay for your mistake, if mistake happened just make it up for it , instead of staying mistakes happen. And they were laughing , it was young girl and a boy . I hope they take some actions against them because their food isn’t cheap and giving attitude after messing up is not acceptable, especially laughing on face of customer and making jokes , Whats up with Popeyes’s customer service ????
Atmosphere: 1
Food: 1
Service: 1
Food taste old. Been sitting on heater for long time
Atmosphere: 5
Food: 2
Service: 5
Food is really good especially at night
Atmosphere: 4
Food: 5
Service: 5
Gave us barely any fries (got a regular size) and the honey BBQ wings were painfully spicy when theyre supposed to be on the mild side. I ordered boneless wings and we got bone-in wings. The only thing I like is the strawberry lemonade.
Food: 2
I had used a code for 2 dine that comes with a 5 pc chicken with 2 sides and 2 biscuits, all I’m going to say this is a sad amount of mashed potatoes
Atmosphere: 2
Food: 3
Service: 2
Our go-to fast food location. Very clean and well kept eat in area, great food, the most friendly and helpful staff.
Restaurantji Recommends
good food like ?
Atmosphere: 5
Food: 5
Service: 5
Great owner great chicken
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Great experience. The manager was helping the front and took our order. He made sure everything was fresh! Very kind man. He made the experience even better! We live in the area so we know which location to go to when we want POPEYES!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Mashed Potatoes, Fried Chicken
Asked girl up front what came with the wings n she pulled the "No English" line, then ignored me. We sat kind of close to front n I heard her talking "English" to other customers. Manager waited on me n he did nothing to correct her
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Wings, Mashed Potatoes
Ordered 3 piece dark meat with mashed potatoes and coleslaw. I got DRIED up chicken tenders and fries that obviously were laying around all afternoon! Dogs chewed on tenders like they were a bone- GROSS
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