Every time I go to the Elgin location there is a line 10 people deep at the food counter. There is literally 1 person working behind the counter. I don't know why they don't hire more people.
Raf A.
Garbage services way the tire department they offer.I called them to ask if I could buy only one tire but they cannot even give you a good answer.
Debora S.
The head of the phatmacy would not fill my prescription for pain killers because she said this is for cancer patients and she more less wanted my Dr. To tell why i was taking this. I think that this is truly invading my privacy. This was at Sams club in Elgin. I will not be back to that pharmacy. I never have been treated so bad. She made me feel so bad that she pretty much said i was a drug addiction. Cooperate did get involved and said I would get a phone call an apology. This never happened it's been 4 months. What happened I know one person really doesn't mean anything to this store. I use to shop there every week. But I will never step a foot I this store again. There was people behind me and they couldn't believe what they were hearing. I would like to know what is my next step. She I take her to small claims court about invading my privacy and how rude and how I felt. I walked out crying this was not a good feeling can some one anyone help point me in the right direction please.
H B.
Store pick up is the worst. Takes forever. Your better off going into the store. The staff screws around in the parking lot, watching cars and socializing rather than doing their jobs. Not worth it don't waste your time on pickup.
Jim L.
They need better management, Cindy was very rude with the hiring process didn't remember my name which is a sign of disrespect, didn't have any of the hiring materials or questions prepared, it felt more like a interrogation than a interview. Store is dirty food all over the floors and it smells
E A.
Went in twice to order tires, first time no one came to help take an order so I left. I could see people working in the work area, but they ignored me standing there. Went back a few days later, still no one at the desk, a manager came asked if we ( another customer waiting for service) had been helped. When we said no he opened the door to the work area. An older gentleman came to the desk seemed a bit flustered, wrote up the order took a large sum of money for the tires and said 3 to 5 days , they would call when they came in. After 20 days I called them and was informed, those tires don't need to be ordered they are always in stock! Then I had to wait 8 more days before I could get an appointment to have them installed. Almost 30 days for tire that were already in stock!! Terrible business practice! Never again!!!
Alfredo M.
You spend more time waiting in line to get a piece of pizza and getting your groceries really wish management wouldn't punish café workers by not giving them help
Griffin H.
They shut down the entire parking lot and half the gas pumps and then still manage to have broken pumps as well. 2 thumbs down for this location
Jim Iaquinta
I was in the store today and one of the clerks was very rude. A fairly short younger women with black hair that should find another job.She was working the self checkout area.
Gabby R Leon
Expired milk! They gave me expired milk on a club pickup! Wtf! Like what kind of morons work here. Switching to Costco after this!
This Sams Club is fully stocked with many different products. Coming from the city, all the hot items tend to sellout quickly BUT this one being on the outskirts, had items you wouldn't find in Chicago Sams. Came here to purchase a 4 burner griddle grill and the transaction and pick up was smooth and easy. Purchased through the app. Arrived and parked in a pickup parking spot. Checked in on the app. They brought out the grill and loaded it up. Friendly customers and smooth purchase. I would definitely recommend this Sams for your purchasing needs.
Sandy Jamison
I love this place fast food and all the goodie bag
Carm A.
I love all Sam's Clubs compared to Costco. BUT the greeter and the exit checker lady. WTF is up with your nasty attitude???? This is the only location that has that issue too. Seriously put these ladies in the FAR BACK CORNER where no one has to see or deal with their toxic faces and attitudes. UGH Anyways they always have great bulk items and great prices.
Wayne Wemken
Fuel is no longer reasonably priced at this location.
Every time I go to the Elgin location there is a line 10 people deep at the food counter. There is literally 1 person working behind the counter. I don't know why they don't hire more people.
Garbage services way the tire department they offer.I called them to ask if I could buy only one tire but they cannot even give you a good answer.
The head of the phatmacy would not fill my prescription for pain killers because she said this is for cancer patients and she more less wanted my Dr. To tell why i was taking this. I think that this is truly invading my privacy. This was at Sams club in Elgin. I will not be back to that pharmacy. I never have been treated so bad. She made me feel so bad that she pretty much said i was a drug addiction. Cooperate did get involved and said I would get a phone call an apology. This never happened it's been 4 months. What happened I know one person really doesn't mean anything to this store. I use to shop there every week. But I will never step a foot I this store again. There was people behind me and they couldn't believe what they were hearing. I would like to know what is my next step. She I take her to small claims court about invading my privacy and how rude and how I felt. I walked out crying this was not a good feeling can some one anyone help point me in the right direction please.
Store pick up is the worst. Takes forever. Your better off going into the store. The staff screws around in the parking lot, watching cars and socializing rather than doing their jobs. Not worth it don't waste your time on pickup.
They need better management, Cindy was very rude with the hiring process didn't remember my name which is a sign of disrespect, didn't have any of the hiring materials or questions prepared, it felt more like a interrogation than a interview. Store is dirty food all over the floors and it smells
Went in twice to order tires, first time no one came to help take an order so I left. I could see people working in the work area, but they ignored me standing there. Went back a few days later, still no one at the desk, a manager came asked if we ( another customer waiting for service) had been helped. When we said no he opened the door to the work area. An older gentleman came to the desk seemed a bit flustered, wrote up the order took a large sum of money for the tires and said 3 to 5 days , they would call when they came in. After 20 days I called them and was informed, those tires don't need to be ordered they are always in stock! Then I had to wait 8 more days before I could get an appointment to have them installed. Almost 30 days for tire that were already in stock!! Terrible business practice! Never again!!!
You spend more time waiting in line to get a piece of pizza and getting your groceries really wish management wouldn't punish café workers by not giving them help
They shut down the entire parking lot and half the gas pumps and then still manage to have broken pumps as well. 2 thumbs down for this location
I was in the store today and one of the clerks was very rude. A fairly short younger women with black hair that should find another job.She was working the self checkout area.
Expired milk! They gave me expired milk on a club pickup! Wtf! Like what kind of morons work here. Switching to Costco after this!
Restaurantji Recommends
This Sams Club is fully stocked with many different products. Coming from the city, all the hot items tend to sellout quickly BUT this one being on the outskirts, had items you wouldn't find in Chicago Sams. Came here to purchase a 4 burner griddle grill and the transaction and pick up was smooth and easy. Purchased through the app. Arrived and parked in a pickup parking spot. Checked in on the app. They brought out the grill and loaded it up. Friendly customers and smooth purchase. I would definitely recommend this Sams for your purchasing needs.
I love this place fast food and all the goodie bag
I love all Sam's Clubs compared to Costco. BUT the greeter and the exit checker lady. WTF is up with your nasty attitude???? This is the only location that has that issue too. Seriously put these ladies in the FAR BACK CORNER where no one has to see or deal with their toxic faces and attitudes. UGH Anyways they always have great bulk items and great prices.
Fuel is no longer reasonably priced at this location.
Dear Sams Club (Elgin IL)