Starbucks

821 S Randall Rd, Elgin
(224) 760-2757

Recent Reviews

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Sky Belling

I order from here all the time, they dont disappoint, and I appreciate the little smiley faces or positive things written on the cup! Starbucks really is heaven sent! Thank you to the people working there 🙏 🙂

michelle duenas

I asked for cinnamon powder and sweet cream cold foam - got charged with it and didn’t get it. I couldn’t go back to get it fixed because I was running late but I paid extra and didn’t get it 😐

Jasmine Alfar

Just wanted to say that my faith in humanity was restored after visiting this location. I went to another store (the one by kohl’s in south elgin) and ordered a matcha, i accidentally forgot to order it with oat-milk which made it taste bitter/horrible. I asked the barista if i could have it added to my drink or get a small cup of oat-milk so i could add it which i was obviously going to pay for. The barista told me rudely that she couldn’t do that for me and i had to purchase a WHOLE new drink. I kindly refused and went to this location. The sweet girl in the drive through took my order of a cup of oatmilk and gave it to me with the biggest smile. These workers are the best! This will be the only Starbucks i will go to now! Thank you for not turning me down for requesting oat-milk, it was ridiculous.

patrick

The guy at the window this Sunday morning (dont know his name sorry) was so nice and on it!! 10/10 service

Jomado

Used to be great service here and the drinks were well done but the last few time the drinks are like water or have been done wrong and some of the staff are so loud you can’t hear when you’re in there. One of the staff told me I had to give them more time if using the app. I put my order in at 7:16am and it wasn’t ready at 7:43 and it was for one iced coffee. It’s just not worth the money anymore

Atmosphere: 3

Food: 2

Service: 2

Itsyoboiivan 325

They played the gummy bear song on the speakers. Would go again. Oh yeah and my drink was good too I guess. Not as good as the gummy bear song tho.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Pumpkin Spice Latte

Mark Bluhm

The service was great. The coffee was fine.. as expected. At 6:02 in the morning they are playing rap music so loud I couldn’t have a conversation with anyone else. This location always has music playing way too loud, but this was ridiculous.

Atmosphere: 1

Food: 5

Service: 5

Maria Tulba

Always fast, fresh, and delicious.

Atmosphere: 4

Food: 5

Service: 4

Lily Bisbikis

Tried to order a green tea with matcha like I have hundreds of times in the past and staff couldn’t figure it out. Left.

Angel Gonzalez

I bought a grande vanilla iced coffee, but I’m very disappointed with the quantity of ice in it.. that’s no fear

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Guatemala Antigua

Alaina Kuzma

This is one of the worst pumpkin cream, cold brew I’ve ever had

Douglas A.

The people were kind and friendly. The drink and food were exactly what you would expect. Only down side was that the table was not cleaned. Crumbs and a little sticky. I am assuming it was the timing of a previous customer leaving and my arrival. Being friendly brings me back every time.

Atmosphere: 4

Food: 5

Service: 5

Nikks

Very welcoming! I never felt the need to ever leave a review, but the lovely woman with blonde hair and (i think) freckles immediately welcomed be and complimented my earrings! They were very sweet and I felt like we personally knew each other for even just a second :) very sweet and welcoming location ❤️

Atmosphere: 5

Food: 5

Service: 5

Bree Jorgensen

Brandon is so helpful, very friendly, remembers my orders, such a nice guy!!

E Fay

WOW!!! This is what a Starbuck is! PLZ help the McLean Blvd (Elgin) location provide this level of service. Kelsie is AWESOME & so is Angela. The rest of the crew seemed equally superb — I just didn’t have direct contact with them. Turkey Pesto sandwich was yummy & the Christmas blend hit the spot. What a fine-oiled machine (one with lots of heart ❤️ )

Atmosphere: 5

Food: 5

Service: 5

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