I loved that the barista offered the option of a glass cup instead of a disposable cup. They were busy but took the time to truly take our orders and deliver a quality drink.
Atmosphere: 5
Food: 5
Service: 5
Sydney Burklow
Stopped before work and one of the workers put this cutsie lil game! Super sweet! Hope this employee is recognized!! They made me day!!
Atmosphere: 5
Food: 5
Service: 5
Wendy Duggan
Love this location! They actually get to know you and are really nice.
Atmosphere: 5
Food: 5
Service: 5
Micheal Regan
Says they are open, but sign on door says "Sorry we missed you". If your closed, say so on Google maps so I don't waste a trip!
Service: 1
Francisco Martinez
This Starbucks is warm and cozy right in the thick of Winter when temperatures drop to the single digits.
The long seats for pc users are very comfy. The staff are very kind. They take care of you.
I recommend trying an AMERICANO to switch up from regular brewed coffee. It's easier on your stomach. An Americano is just Espresso shots diluted in boiling water.
Atmosphere: 5
Food: 5
Service: 5
Dekovia Livingston
This morning was a disaster, I ordered a Moca Latte getting ready fir my day and my lid had a hole in the side that I didn't notice till I messed up my $200 white North Face coat. Not only did I show up to my event with a dirty coat that now is stained with chocolate but I couldn't finish my drink 😧
Food: 1
Service: 1
Kenny Charles
Horrendous customer service. I should never have to walk in and look at these five four females running around like they're doing something more important than helping me. Every time I've walked in now and I've been doing the electric here for 5 years on and off at the whole shopping center for the owner, these females stand there and act like they're a little chores that they're doing putting away sandwiches doing their counts whatever they're doing in the morning is more important than stopping what they're doing and helping a customer who spends their harder money which makes them have a paycheck.
Starbucks there's going to be 50 construction workers for the next year redoing this old mega Mall in crazy to get into a new store you just going to lose all of our business because these females are horrible at customer service you don't put your head down and walk around for 3 minutes to 5 minutes when I'm standing there not say good morning I've seen three females pass me by three different times going all over the place like they're scattered brain not saying good morning did you need any coffee what am I standing there for.
pretty embarrassing especially when I leave $1.50 tip today and I'm trying to explain to this guy Mike that the little things are important I don't have to leave a tip when you're not doing a service job like a waiter or waitress your pouring coffee and you're turning around and handing it to me if I leave you a tip you should be grateful the female girls that work there are the worst they're negative they don't engage they don't look at you their faces turn red when they look at you it's just weird.
Christina “Chrissy” Alfaro
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
Atmosphere: 3
Food: 3
Service: 3
Dawn Maychszak
I had a bacon, egg & cheese croissant which was pretty industrial but tasty.
Im disabled & was struggling with doors & a very kind gal ran over to help me, then another kind gal brought my stuff to the table.
I was here for some time as I was having work done at my house & they were cleaning & scrubbing every time there were no customers. Impressive & the place sparkles!! There is someone outside sweeping debris out of the sidewalk & parking lot! Even the big glass windows & glass doors sparkle! Grosses me out when I go to a restaurant with dirty doors & windows. Makes me wonder about the kitchen.
Happy with my visit!
Parking: Plenty of parking. Handicapped parking right in front for which Im so grateful.
I have recently been to other restaurants where pickup is right in front & handicapped parking is a good distance from the door & off to the side of the bldg which makes it difficult & painful.
I will be back!
Wheelchair accessibility: Easy access for disabled patrons.
Atmosphere: 5
Food: 4
Service: 5
JeepGrl “JeepGrl”
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
CONGRATULATIONS to Starbucks workers at the Main & Mclean store in Elgin- they just voted UNION YES and join over 490 union locations across the country! ?✊ Excellent service, they deserve a livable wage
Atmosphere: 5
Food: 5
Service: 5
Geoo Noriega
Lady at the register just walked away mid transaction
Atmosphere: 1
Food: 1
Service: 1
Andrew Bruderli
A really well run Starbucks.
Atmosphere: 4
Food: 4
Service: 5
Yesenia O
I ask the Spanish speaking associate for an order and he gave me something completely different, no whip cream on a venti caramel Frappuccino and different sizes were also given in all 4 drinks but the order was given wrong in 2 drinks. With rude manners the lady that was making my order Spanish speaking too did not even bother to call it out when ready and made a bad face when I told her that the order was given wrong, she didn’t even look at me only said go back to the register and I did for the other guys to act up rude when they had to re-do my order. Please teach them well so they attend and give a better customer service as it is not my first time making an order with them and always making it bad. The Spanish lady at kitchen needs to learn better manners too.
I loved that the barista offered the option of a glass cup instead of a disposable cup. They were busy but took the time to truly take our orders and deliver a quality drink.
Atmosphere: 5
Food: 5
Service: 5
Stopped before work and one of the workers put this cutsie lil game! Super sweet! Hope this employee is recognized!! They made me day!!
Atmosphere: 5
Food: 5
Service: 5
Love this location! They actually get to know you and are really nice.
Atmosphere: 5
Food: 5
Service: 5
Says they are open, but sign on door says "Sorry we missed you". If your closed, say so on Google maps so I don't waste a trip!
Service: 1
This Starbucks is warm and cozy right in the thick of Winter when temperatures drop to the single digits.
The long seats for pc users are very comfy.
The staff are very kind.
They take care of you.
I recommend trying an AMERICANO to switch up from regular brewed coffee. It's easier on your stomach. An Americano is just Espresso shots diluted in boiling water.
Atmosphere: 5
Food: 5
Service: 5
This morning was a disaster, I ordered a Moca Latte getting ready fir my day and my lid had a hole in the side that I didn't notice till I messed up my $200 white North Face coat. Not only did I show up to my event with a dirty coat that now is stained with chocolate but I couldn't finish my drink 😧
Food: 1
Service: 1
Horrendous customer service. I should never have to walk in and look at these five four females running around like they're doing something more important than helping me.
Every time I've walked in now and I've been doing the electric here for 5 years on and off at the whole shopping center for the owner, these females stand there and act like they're a little chores that they're doing putting away sandwiches doing their counts whatever they're doing in the morning is more important than stopping what they're doing and helping a customer who spends their harder money which makes them have a paycheck.
Starbucks there's going to be 50 construction workers for the next year redoing this old mega Mall in crazy to get into a new store you just going to lose all of our business because these females are horrible at customer service you don't put your head down and walk around for 3 minutes to 5 minutes when I'm standing there not say good morning I've seen three females pass me by three different times going all over the place like they're scattered brain not saying good morning did you need any coffee what am I standing there for.
pretty embarrassing especially when I leave $1.50 tip today and I'm trying to explain to this guy Mike that the little things are important I don't have to leave a tip when you're not doing a service job like a waiter or waitress your pouring coffee and you're turning around and handing it to me if I leave you a tip you should be grateful the female girls that work there are the worst they're negative they don't engage they don't look at you their faces turn red when they look at you it's just weird.
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
Atmosphere: 3
Food: 3
Service: 3
I had a bacon, egg & cheese croissant which was pretty industrial but tasty.
Im disabled & was struggling with doors & a very kind gal ran over to help me, then another kind gal brought my stuff to the table.
I was here for some time as I was having work done at my house & they were cleaning & scrubbing every time there were no customers. Impressive & the place sparkles!! There is someone outside sweeping debris out of the sidewalk & parking lot! Even the big glass windows & glass doors sparkle! Grosses me out when I go to a restaurant with dirty doors & windows. Makes me wonder about the kitchen.
Happy with my visit!
Parking: Plenty of parking. Handicapped parking right in front for which Im so grateful.
I have recently been to other restaurants where pickup is right in front & handicapped parking is a good distance from the door & off to the side of the bldg which makes it difficult & painful.
I will be back!
Wheelchair accessibility: Easy access for disabled patrons.
Atmosphere: 5
Food: 4
Service: 5
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
A really well run Starbucks.
Atmosphere: 4
Food: 4
Service: 5
CONGRATULATIONS to Starbucks workers at the Main & Mclean store in Elgin- they just voted UNION YES and join over 490 union locations across the country! ?✊ Excellent service, they deserve a livable wage
Atmosphere: 5
Food: 5
Service: 5
Lady at the register just walked away mid transaction
Atmosphere: 1
Food: 1
Service: 1
A really well run Starbucks.
Atmosphere: 4
Food: 4
Service: 5
I ask the Spanish speaking associate for an order and he gave me something completely different, no whip cream on a venti caramel Frappuccino and different sizes were also given in all 4 drinks but the order was given wrong in 2 drinks. With rude manners the lady that was making my order Spanish speaking too did not even bother to call it out when ready and made a bad face when I told her that the order was given wrong, she didn’t even look at me only said go back to the register and I did for the other guys to act up rude when they had to re-do my order. Please teach them well so they attend and give a better customer service as it is not my first time making an order with them and always making it bad. The Spanish lady at kitchen needs to learn better manners too.
Atmosphere: 3
Food: 1
Service: 1
Loading...