Unbelievable worst customer service ever!!! The older lady from today with the glasses with some hanging stuff on her glasses got the worse customer service!! Asking a question about a drink I order because my daughter is ordering something new her response was so aggressive and not answering the question that I asked for!! She needs to be retrained or moved away from customers may offer her the dish washer position if available!!!
Service: 1
Annie
Barista knows ball
Jonathan Padilla
Everyone here should apply to Waffle House considering how they talk to customers.
Atmosphere: 1
Food: 1
Service: 1
shahid mahmood
It’s nice place to sit if you traveling
Atmosphere: 4
Food: 4
Service: 4
Dayanh Aguirre
I’m truly shocked by my drink i payed For. Paying almost 8 dollars for a drink and half of it is ice. Do I seriously have to ask for “ light ice”? Unbelievable there you
Ivy Avitia
There is a barrista there who is loud mouthed and foul… at best. It’s disgusting how the staff yell at customers never have I experienced this at any Starbucks. I had purchased coffee an hour before returning to Starbucks for more ice because it’s so damn hot out. Not only did this barrista act like an irate animal, but who denies a paying customer of ice or water? Atrocious. Disgusting. Foul.
Atmosphere: 1
Food: 1
Service: 1
Kelly Mendez
I would give this location a 5 if it weren’t for my experience of today, 8/9/25. I’ve been a loyal customer for over a decade. I treat the employees with respect and today, I left disappointed. I went inside and the employee who took my order whose name was Alex, was so rude and had zero customer service. She was talking to me like I was stupid. Before I would finish my sentence, she would interrupt me and give me attitude. She seemed annoyed and it’s stupid to say but it ruined my morning. I have never had this experience at this store until today. Everyone is always so nice and they make me want to return. I understand it’s a fast pace environment and they deal with a lot of other things but there’s no reason to be rude to customers. Especially if you’re taking the orders at the front, you are the face of the store. Being kind to your customers shouldn’t feel like a chore.
Atmosphere: 4
Food: 4
Service: 1
shelley hueber
I loved that the barista offered the option of a glass cup instead of a disposable cup. They were busy but took the time to truly take our orders and deliver a quality drink.
Atmosphere: 5
Food: 5
Service: 5
Sydney Burklow
Stopped before work and one of the workers put this cutsie lil game! Super sweet! Hope this employee is recognized!! They made me day!!
Atmosphere: 5
Food: 5
Service: 5
Wendy Duggan
Love this location! They actually get to know you and are really nice.
Says they are open, but sign on door says "Sorry we missed you". If your closed, say so on Google maps so I don't waste a trip!
Service: 1
Francisco Martinez
This Starbucks is warm and cozy right in the thick of Winter when temperatures drop to the single digits.
The long seats for pc users are very comfy. The staff are very kind. They take care of you.
I recommend trying an AMERICANO to switch up from regular brewed coffee. It's easier on your stomach. An Americano is just Espresso shots diluted in boiling water.
Atmosphere: 5
Food: 5
Service: 5
Dekovia Livingston
This morning was a disaster, I ordered a Moca Latte getting ready fir my day and my lid had a hole in the side that I didn't notice till I messed up my $200 white North Face coat. Not only did I show up to my event with a dirty coat that now is stained with chocolate but I couldn't finish my drink 😧
Food: 1
Service: 1
Kenny Charles
Horrendous customer service. I should never have to walk in and look at these five four females running around like they're doing something more important than helping me. Every time I've walked in now and I've been doing the electric here for 5 years on and off at the whole shopping center for the owner, these females stand there and act like they're a little chores that they're doing putting away sandwiches doing their counts whatever they're doing in the morning is more important than stopping what they're doing and helping a customer who spends their harder money which makes them have a paycheck.
Starbucks there's going to be 50 construction workers for the next year redoing this old mega Mall in crazy to get into a new store you just going to lose all of our business because these females are horrible at customer service you don't put your head down and walk around for 3 minutes to 5 minutes when I'm standing there not say good morning I've seen three females pass me by three different times going all over the place like they're scattered brain not saying good morning did you need any coffee what am I standing there for.
pretty embarrassing especially when I leave $1.50 tip today and I'm trying to explain to this guy Mike that the little things are important I don't have to leave a tip when you're not doing a service job like a waiter or waitress your pouring coffee and you're turning around and handing it to me if I leave you a tip you should be grateful the female girls that work there are the worst they're negative they don't engage they don't look at you their faces turn red when they look at you it's just weird.
Christina “Chrissy” Alfaro
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
Unbelievable worst customer service ever!!!
The older lady from today with the glasses with some hanging stuff on her glasses got the worse customer service!! Asking a question about a drink I order because my daughter is ordering something new her response was so aggressive and not answering the question that I asked for!! She needs to be retrained or moved away from customers may offer her the dish washer position if available!!!
Service: 1
Barista knows ball
Everyone here should apply to Waffle House considering how they talk to customers.
Atmosphere: 1
Food: 1
Service: 1
It’s nice place to sit if you traveling
Atmosphere: 4
Food: 4
Service: 4
I’m truly shocked by my drink i payed For. Paying almost 8 dollars for a drink and half of it is ice. Do I seriously have to ask for “ light ice”? Unbelievable there you
There is a barrista there who is loud mouthed and foul… at best. It’s disgusting how the staff yell at customers never have I experienced this at any Starbucks. I had purchased coffee an hour before returning to Starbucks for more ice because it’s so damn hot out. Not only did this barrista act like an irate animal, but who denies a paying customer of ice or water? Atrocious. Disgusting. Foul.
Atmosphere: 1
Food: 1
Service: 1
I would give this location a 5 if it weren’t for my experience of today, 8/9/25. I’ve been a loyal customer for over a decade. I treat the employees with respect and today, I left disappointed. I went inside and the employee who took my order whose name was Alex, was so rude and had zero customer service. She was talking to me like I was stupid. Before I would finish my sentence, she would interrupt me and give me attitude. She seemed annoyed and it’s stupid to say but it ruined my morning. I have never had this experience at this store until today. Everyone is always so nice and they make me want to return. I understand it’s a fast pace environment and they deal with a lot of other things but there’s no reason to be rude to customers. Especially if you’re taking the orders at the front, you are the face of the store. Being kind to your customers shouldn’t feel like a chore.
Atmosphere: 4
Food: 4
Service: 1
I loved that the barista offered the option of a glass cup instead of a disposable cup. They were busy but took the time to truly take our orders and deliver a quality drink.
Atmosphere: 5
Food: 5
Service: 5
Stopped before work and one of the workers put this cutsie lil game! Super sweet! Hope this employee is recognized!! They made me day!!
Atmosphere: 5
Food: 5
Service: 5
Love this location! They actually get to know you and are really nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Says they are open, but sign on door says "Sorry we missed you". If your closed, say so on Google maps so I don't waste a trip!
Service: 1
This Starbucks is warm and cozy right in the thick of Winter when temperatures drop to the single digits.
The long seats for pc users are very comfy.
The staff are very kind.
They take care of you.
I recommend trying an AMERICANO to switch up from regular brewed coffee. It's easier on your stomach. An Americano is just Espresso shots diluted in boiling water.
Atmosphere: 5
Food: 5
Service: 5
This morning was a disaster, I ordered a Moca Latte getting ready fir my day and my lid had a hole in the side that I didn't notice till I messed up my $200 white North Face coat. Not only did I show up to my event with a dirty coat that now is stained with chocolate but I couldn't finish my drink 😧
Food: 1
Service: 1
Horrendous customer service. I should never have to walk in and look at these five four females running around like they're doing something more important than helping me.
Every time I've walked in now and I've been doing the electric here for 5 years on and off at the whole shopping center for the owner, these females stand there and act like they're a little chores that they're doing putting away sandwiches doing their counts whatever they're doing in the morning is more important than stopping what they're doing and helping a customer who spends their harder money which makes them have a paycheck.
Starbucks there's going to be 50 construction workers for the next year redoing this old mega Mall in crazy to get into a new store you just going to lose all of our business because these females are horrible at customer service you don't put your head down and walk around for 3 minutes to 5 minutes when I'm standing there not say good morning I've seen three females pass me by three different times going all over the place like they're scattered brain not saying good morning did you need any coffee what am I standing there for.
pretty embarrassing especially when I leave $1.50 tip today and I'm trying to explain to this guy Mike that the little things are important I don't have to leave a tip when you're not doing a service job like a waiter or waitress your pouring coffee and you're turning around and handing it to me if I leave you a tip you should be grateful the female girls that work there are the worst they're negative they don't engage they don't look at you their faces turn red when they look at you it's just weird.
Extremely long wait time inside for drinks. Also, I saw multiple people have their orders skipped over or forgotten. A mother had to go to the counter and ask where her sons drink was because they forgot to make it..
Atmosphere: 3
Food: 3
Service: 3
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