Starbucks

310 S McLean Blvd, Elgin
(224) 523-2566

Recent Reviews

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Israel Valdivia

The vibes? Immaculate.
The energy? Elite.
The drinks? Absolutely understood the assignment.

Every time I asked for a refill on my tea it was FREE, all thanks to the amazing manger who clearly believes in hydration and happiness. customer service so good it feels personal. hands down the best Starbucks in the area, come for the drinks, stay for the energy, leave feeling spiritually caffeinated.

Atmosphere: 5

Food: 5

Service: 5

V (X23)

A women named Heather made my order for me. I ordered at the wrong location and she made it for me no problem. Staff was great and quick. I'm so sorry for confusing you guys! Great work thank you sooo much YOUDID NOT HAVE TO. No one needs to fix your order when YOU mess it upšŸ˜‚ you guys were great thanks for dealing with me and my stupidityšŸ»

Atmosphere: 5

Food: 5

Service: 5

Tony Leparty

Not the best Starbucks store.

Atmosphere: 3

Food: 4

Service: 3

Emily

This is the first time I’ve encountered a ā€œone person per orderā€policy, šŸ™€and it was very off-putting. I do not intend to order from this location again, as the service here does not reflect the quality I usually associate with Starbucks.šŸ’”

Atmosphere: 1

Food: 3

Service: 1

Mayra Guzman

Unbelievable worst customer service ever!!!
The older lady from today with the glasses with some hanging stuff on her glasses got the worse customer service!! Asking a question about a drink I order because my daughter is ordering something new her response was so aggressive and not answering the question that I asked for!! She needs to be retrained or moved away from customers may offer her the dish washer position if available!!!

Service: 1

Annie

Barista knows ball

Jonathan Padilla

Everyone here should apply to Waffle House considering how they talk to customers.

Atmosphere: 1

Food: 1

Service: 1

shahid mahmood

It’s nice place to sit if you traveling

Atmosphere: 4

Food: 4

Service: 4

Dayanh Aguirre

I’m truly shocked by my drink i payed For. Paying almost 8 dollars for a drink and half of it is ice. Do I seriously have to ask for ā€œ light iceā€? Unbelievable there you

Ivy Avitia

There is a barrista there who is loud mouthed and foul… at best. It’s disgusting how the staff yell at customers never have I experienced this at any Starbucks. I had purchased coffee an hour before returning to Starbucks for more ice because it’s so damn hot out. Not only did this barrista act like an irate animal, but who denies a paying customer of ice or water? Atrocious. Disgusting. Foul.

Atmosphere: 1

Food: 1

Service: 1

Kelly Mendez

I would give this location a 5 if it weren’t for my experience of today, 8/9/25. I’ve been a loyal customer for over a decade. I treat the employees with respect and today, I left disappointed. I went inside and the employee who took my order whose name was Alex, was so rude and had zero customer service. She was talking to me like I was stupid. Before I would finish my sentence, she would interrupt me and give me attitude. She seemed annoyed and it’s stupid to say but it ruined my morning. I have never had this experience at this store until today. Everyone is always so nice and they make me want to return. I understand it’s a fast pace environment and they deal with a lot of other things but there’s no reason to be rude to customers. Especially if you’re taking the orders at the front, you are the face of the store. Being kind to your customers shouldn’t feel like a chore.

Atmosphere: 4

Food: 4

Service: 1

shelley hueber

I loved that the barista offered the option of a glass cup instead of a disposable cup. They were busy but took the time to truly take our orders and deliver a quality drink.

Atmosphere: 5

Food: 5

Service: 5

Sydney Burklow

Stopped before work and one of the workers put this cutsie lil game! Super sweet! Hope this employee is recognized!! They made me day!!

Atmosphere: 5

Food: 5

Service: 5

Wendy Duggan

Love this location! They actually get to know you and are really nice.

Atmosphere: 5

Food: 5

Service: 5

Micheal Regan

Says they are open, but sign on door says "Sorry we missed you". If your closed, say so on Google maps so I don't waste a trip!

Service: 1

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