Subway
3191 US-20 Unit B, Elgin
(847) 695-8960
Recent Reviews
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Go to a different subway super rude
Atmosphere: 1
Food: 1
Service: 1
Did a good job of preparing the two foot long subs that I got on discount (BOGO) when I got there. They don't give you a whole lot of meat on these subs compared to Jersey Mike's. Ingredients were fresh except for the spinach which was slightly wilted. I asked for extra tomato but they did not give it to me.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Boss Footlong Regular Sub
Terrible and not fresh ingredients, the bread was old too, will not be back
This people should open their own name sandwich restaurant. NOT SUBWAY!!! THEY HATE SUBWAY COUPONS !!!!They think they are giving food for free. or what’s going on here…They give you bad actitud when you want to use one or they don’t accept promotions sent from subway by emailAnother excuse is that the credit card gadget is not working and they want cash.Terrible customer service and now owns all the subways around. Why don’t you sell your healthy food ?
One of the worst subways you can ever get. Rude staff serving as if they are giving us favor. That lady literally put one scoop of meat in footlong and spreaded over whole sandwich.Also they charge you more. $12 for subway???? Ridiculous.
Definitely the worst subway experience I have ever had. The server seemed completely disinterested in making the sandwich, and barely filled the chicken scoop. Poorly packed sandwich and prepared as if the server did us a favour by preparing it. No wonder the location was empty when I visited here, no person would return here.
Used to open earlier for the early morning clients but now open later, staff isn’t as friendly (granted it’s subway), and the food hasn’t been as fresh for expected
Find another subway to go to... terrible customer service, ingredients look like they’ve been sitting out for days, also they don’t participate in any coupons.. I would give a zero if I could!! On top of that they asked me if I wanted to leave a tip...
This is the worst subway, we arrived at 7:30pm and online it said it closes at 8:00pm and at the door it said 10:00pm, the doors and lights were open. The person inside said once the food is done they close which makes no sense. This is so misleading the owner and employees are rude and misleading. I will be writing a complaint to the BBB. WORST SUBWAY.
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Restaurantji Recommends
They refuse to accept coupons and then charge you MORE than the posted price!! Ended up spending $12 for a footlong sub with no extras.
The store was very clean and well kept. The person working at the counter was nice enough and was patient with me and my order which was cool. My problem was the fact that the food was not very fresh which is kind of a staple for subway unfortunately. If the food quality was good this would be a 5 star review.
Do you have the personal circle ?????????????
When you can not even serve fresh bread, why bother with the rest. Something that cost so little that make such a huge impact. Can not even get that right. Go here if you like day old bread.
This location is probably my favorite. The staff here are extremely nice and they always seem happy to be there. The food always tastes fresh and not stale like other locations.
This subway is EXTREMELY clean and the service is super fast. It’s also in an very convenient location which makes it even better when you need a bite on the run.
Their curbside pickup service is AWESOME! They literally come straight out to your car when your order is ready, no matter the weather and never leave you waiting or wondering where your food is.
Overall, an amazing and well-run Subway establishment.
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