Tropical Smoothie Cafe
1190 S Randall Rd Suite 103, Elgin
(224) 227-6440
Recent Reviews
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I stopped by this tropical smoothie spot on a busy afternoon, and I was seriously impressed! The service was incredibly quick—my smoothie was ready in no time, and it was perfect. The staff was friendly, efficient, and made the whole experience super easy. You can tell they’re organized and care about getting people in and out without sacrificing quality. Plus, the smoothie was fresh, delicious, and exactly what I needed to recharge. If you’re looking for a fast, refreshing pick-me-up, this is the place to go! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recently got a chicken bacon sandwich from this place for the FIRST TIME and ate half before realizing there was mold on the bottom of the bread.
Never coming here again. 🤮
Atmosphere: 4
Food: 1
Service: 1
I’ve been a loyal customer at this location since it opened, but my recent experience with these new employees was deeply disappointing. When I called about an error with my chicken pesto order, the staff was dismissive and unprofessional, refusing to take my concern seriously until I came in person. This lack of trust and poor customer service is unacceptable and not what I’ve come to expect from your establishment. I’m extremely disappointed and, unfortunately, will not be returning unless significant changes are made to ensure better customer care.
Atmosphere: 1
Food: 1
Service: 1
I started coming here for a healthier alternative and because I'm too tired to cook after work. My fav smoothie is the peanut butter cup. Not overly sweet and I absolutely crave them! Staff is always friendly and helpful. Great deals when you get the app. App also allows you to avoid the line by walking in and grabbing your food. Sandwiches are all delicious and filling!! Comes with a side too.
Atmosphere: 5
Food: 5
Service: 5
Best açaí bowls in the area. They use fresh and delicious ingredients. Smoothies are also great here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Love this place. Tons of options for smoothies. They're all good. Very large portion for smoothies. The food is good too. My go to for when I've eaten to much junk during the week.
Vegetarian options: Smoothies. Not sure about the food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice, Blueberry Bliss
Smoothie was ok but the service not so much- treated more like a number-maybe at least act like your happy to see a customer, and try speaking in complete sentences- it would be a good start
Atmosphere: 2
Food: 4
Service: 2
Love this place. Tons of options for smoothies. They're all good. Very large portion for smoothies. The food is good too. My go to for when I've eaten to much junk during the week.
Vegetarian options: Smoothies. Not sure about the food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Blueberry Bliss, Hawaiian Chicken Flatbread, Kiwi Quencher, Paradise Point, Chicken Bacon Ranch, Pomegranate Plunge, Smoothie and a Flatbread
The store is always clean and we’re greeted promptly after entering. Food and drinks are always perfect too. Me and my son have been going about 3x a week for the past 3 weeks, we’ve both lost 10 lbs each, but I want to shine light on the staff. They are wonderful and always willing to answer questions and are so pleasant. Please give everyone a KUDOS award and keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Great staff, food and fast, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees could be a little friendlier.
Atmosphere: 5
Food: 5
Service: 4
I love this place. Its impeccably clean. Everyone is ALWAYS smiling! My goto is the Watermelon Mojito w/Fat Burner Shot or the Chicken Asian Wrap. I say go here instead of a commercialized Ice Cream joint.
Atmosphere: 5
Food: 5
Service: 5
My daughter ordered the 3 cheese chicken quesadilla and got no chicken. Girl at register rang in cheese only. An item not even listed on the menu. They absolutely refused to fix it for us even though the mistake was theirs. We also have a cilantro allergy and asked if the jalapeño corn had it mixed in. They assured us it did not. So we decided to order it. It was full of cilantro. They tried to argue with us at first but after looking up ingredients they saw it did in fact have cilantro mixed in. They only exchanged our side. These employees need to learn the menu and better customer service. We paid for food that was not correct!
Atmosphere: 1
Food: 1
Service: 1
Great smoothies, but the owner actually makes the place wonderful. Their POS system went down right before I ordered, but they still made the smoothie I wanted. Just...neighborly!!!
Atmosphere: 5
Food: 5
Service: 5
Employees could be a little friendlier.
Atmosphere: 5
Food: 5
Service: 4
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