Tropical Smoothie Cafe
1190 S Randall Rd Suite 103, Elgin
(224) 227-6440
Recent Reviews
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Staff was amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
The food and smoothies are always perfect. I had one small mistake on a side item after being a loyal customer for years - the staff immediately and graciously resolved it. The owner really knows what he’s doing and his staff follows suit. Very neighborly and kind, the restaurant is also always clean.
Atmosphere: 5
Food: 5
Service: 5
Nice & clean. Friendly staff & drinks & food at delicious.
Atmosphere: 5
Food: 5
Service: 5
They did good quick and perfect. Thank you
Atmosphere: 5
Food: 5
Service: 5
I tried mixed berry yogurt bowl and was seriously impressed, it was bursting with freshness. Smoothie was damn perfect and it was exactly what I needed on a hot day.
Atmosphere: 5
Food: 5
Service: 5
Fabiola was amazing (server listed on receipt)! Even though she was clearly busy, she took my order quickly and efficiently. She made sure to ask which side I wanted and listed all the chip options for my chicken pesto—something most Tropical Smoothie locations skip if I forget to specify. I stepped away briefly to wash my hands, and by the time I came back, my order was ready and waiting with her to make sure I got it right away!
Food: 5
Service: 5
Horrible service. She was preparing online orders all the time not even bothering to take our in person order.
Atmosphere: 1
Food: 1
Service: 1
Very unfriendly staff i walked in and stood there for 5 minutes before anyone took my order and threre were 3 employees just standing around and when I did no smile or anything I understand people have bad days but there was 3 there couldn't be the reason I work in customer service and no matter what kind of day I'm having i treat all customers with a positive attitude
I stopped by this tropical smoothie spot on a busy afternoon, and I was seriously impressed! The service was incredibly quick—my smoothie was ready in no time, and it was perfect. The staff was friendly, efficient, and made the whole experience super easy. You can tell they’re organized and care about getting people in and out without sacrificing quality. Plus, the smoothie was fresh, delicious, and exactly what I needed to recharge. If you’re looking for a fast, refreshing pick-me-up, this is the place to go! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recently got a chicken bacon sandwich from this place for the FIRST TIME and ate half before realizing there was mold on the bottom of the bread.
Never coming here again. 🤮
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
I’ve been a loyal customer at this location since it opened, but my recent experience with these new employees was deeply disappointing. When I called about an error with my chicken pesto order, the staff was dismissive and unprofessional, refusing to take my concern seriously until I came in person. This lack of trust and poor customer service is unacceptable and not what I’ve come to expect from your establishment. I’m extremely disappointed and, unfortunately, will not be returning unless significant changes are made to ensure better customer care.
Atmosphere: 1
Food: 1
Service: 1
I started coming here for a healthier alternative and because I'm too tired to cook after work. My fav smoothie is the peanut butter cup. Not overly sweet and I absolutely crave them! Staff is always friendly and helpful. Great deals when you get the app. App also allows you to avoid the line by walking in and grabbing your food. Sandwiches are all delicious and filling!! Comes with a side too.
Atmosphere: 5
Food: 5
Service: 5
Best açaí bowls in the area. They use fresh and delicious ingredients. Smoothies are also great here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Love this place. Tons of options for smoothies. They're all good. Very large portion for smoothies. The food is good too. My go to for when I've eaten to much junk during the week.
Vegetarian options: Smoothies. Not sure about the food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice, Blueberry Bliss
Smoothie was ok but the service not so much- treated more like a number-maybe at least act like your happy to see a customer, and try speaking in complete sentences- it would be a good start
Atmosphere: 2
Food: 4
Service: 2
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