Wendy's

1001 Dundee Ave, Elgin
(847) 717-3269

Recent Reviews

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Ken Babbitt

I go to this location once or twice a week. Normally well managed and efficient. But it has some hiccups. Going out in a snow storm today, I was distracted and didn’t realize I was shorted my frosty for son in mobile app order after waiting 8 minutes for tenders. The tenders were slightly undercooked and chewy besides not getting proper order. This is normally well run but not today. And they make it impossible to make a complaint online after you fill all the information in with receipt and location #. It eventually falls into McEvil territory and won’t even consider.

Atmosphere: 3

Food: 3

Service: 3

Travis Wilson

I hate when you hack

Inca Portugal

Wendy’s is always consistent with their orders, and the sauces are amazing! The restaurant is very clean, and the staff is quick and friendly. Sandra was especially helpful and kind, and the gentleman at the front was also very courteous and welcoming. Great service all around!

Atmosphere: 5

Food: 5

Service: 5

Vicki Smith

Spicy chicken asiago ranch sandwich and frosty are great. Fries are so so. Staff was friendly. Restaurant was clean and in good repair. Service was fast.

Atmosphere: 4

Food: 4

Service: 5

Donna A

It’s our favorite Wendy’s employees are always nice and food is always fresh and hot and correct. Line is fast too. Great job employees!

Arturo Godinez

Their system sucks ! Why offer rewards and offers if their system isn’t going to work ? Worst experience I’ve had at a simple and easy fast food restaurant. Made it 1000 times harder than it needs to be

321 Instapix

Their system wasn’t working properly and they didn’t know how to fix it. Had to waste an entire hour waiting because they had me do a mobile order. I wanted to use some rewards and instead I had to waste my time and be charged more money. Had to spend more money and more time is the worse thing a business can do to a customer

Paloma Nav

Quick and polite service. Reasonable price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Baked Potatoes, Spicy Chicken Sandwich, Double Stack, Chili, French Fries, Baconator, Hamburger

Patricia Zaragoza

Very bad service we went to buy on Saturday at 8:35 pm and the girl who took my order treated me very badly, she did not give me the total on the spit and she also did not tell me what sales I moved to the second sales for my order and when I left The girl to collect did not say hello and as I asked for my fresh food they were murmuring among themselves and in a very bad way she told me to move and come back in three minutes which made me angry and at the same time sad and I came without the food they have a service very bad

Naomi Zaragoza

Bad customer service

Atmosphere: 1

Food: 1

Service: 1

Ansar Firdosi

Dave Thomas looks down on us from heaven and weeps.

Atmosphere: 2

Food: 2

Service: 5

V (X23)

Again got the same burger ordered no cheese only lettuce pickle mustard and lettuce biggie bag fresh fries maybe but I don't even expect that anymore. Still put cheese that would be fine if the burger was hot enough to melt it

Atmosphere: 1

Food: 1

Jhoan Celis

One night around 11 pm I bought a mushroom burger with 3 meats. When I took the first bite, the meat tasted strange. As long as it was out of the fridge, it tasted horrible like it was already going bad. I don't shop at Wendy's anymore. I was disappointed

Food: 3

JJ Mulliken

This is my go to Wendy's location. Always friendly, quick service, and order always correct.

Atmosphere: 5

Food: 5

Service: 5

Ismael Perez

They gave me only 3 chicken nuggets when I ordered 4

Atmosphere: 5

Food: 5

Service: 1

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