Wendy's

865 S Randall Rd, Elgin
(847) 717-4332

Recent Reviews

Vince Staples

I've been going here for a couple years now, and while the area and the customer service isn't the greatest, the food is pretty much always fantastic. It's better than most fast food places in the area, and its WENDYS! You have to be insane to not like Wendys.However, being honest here, while most of my visits here have been overwhelmingly positive, there have been some mistakes and nitpicks here or there. Sometimes they might forget to take off mayo on your burger. Sometimes the nuggets won't feel as crispy and delicious, and that can also apply with the fries. However, I've never had an outright BAD experience here. And on the plus side, the burger I get (Baconator) is always perfect when I get it, so I probably shouldn't be complaining.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baconator

CONSEPCION SANCHEZ

Excellent service, blessings to all ? ?

Bill Johnson

Everything was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

Rusty Shackleford

This place sucks! Took nearly 21 minutes to get my inside order. First they said they were waiting on fries. Fine. Then they filled every order except mine, even people that were on the board LATER than mine. Only tried to fill it after I inquired about it taking so long. Then they had no idea what I ordered despite the ticket being right there. My table ordered at the same time and nearly finished their food before I got mine.French fries were warm at best and all tiny broken pieces. Lettuce was the hard knob at base of the head…you know… the tastiest part.Service 0/5, possibly -1/5

Atmosphere: 3

Food: 2

Service: 1

marisa m

The chili isn’t even filled up. Come on.

Atmosphere: 3

Food: 2

Service: 3

Mario Morales

Excellent service and very nice the staff. I placed an order online and I was missing some extra large potatoes that I bought. And I try to call the restaurant to let them know and the phone always rings busy!

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Wendy’S French Fries, Baconator

K C

Usually get the orders right. Have lost a few app orders I've made but they always made it

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wendy’S French Fries

Eric Maniya

Ask the manager in the drive through to make sure everything was in the bag .And the Spanish kid who said he is the manager ask for his superior numbers he told me to look it up on line .Hospitality and service

Service: 1

Wandering Angel

Spent the day selling toys and stopped for food. Super clean inside! Food was on point and quick! Service was smiling all the way. Would recommend stopping in for a fast

Atmosphere: 5

Food: 5

Service: 5

Domingo Mojica

Had Wendy new sausage egg cheese muffin. Not good. Wendy, do yourself a favor and stop serving breakfast. Keep working on the square burgers and the baked potatoes. What you are good at! Oh the coffee was good either.

Atmosphere: 3

Food: 2

Service: 3

Carolina

Careful with this wendys they on some shady shady. I ordered my food paid cash 13.76 when I get my receipt it days toral was 11.59 when I go back and ask why I overpaid they said they applied a coupon that I didn't have. So what I paid was correct. So who keeps the extra 2 dllrs? Is that what yall doing per cash customer? Shady.

Jorge Mendez

The customer service is terrible, they always give me the wrong order and are very rude when they are taking the order, even trying to be friendly, I do not receive good treatment from terrible staff at night.

Atmosphere: 1

Food: 1

Service: 1

Hannah G.

I went to this Wendy's just today and I ordered a 10 piece spicy nugget they made me wait 15 minutes after they said 3 minutes and then proceeded to give me 8 nuggets after asking me at the window if I would like to wait for 10 or take the 8 they had made already I said I would wait and they said they would make new ones they obviously didn't and I had to wait longer for cold ass food I will never go back to this place they never get orders right I always have to go back and their service is terrible each time!!!!!!!!!

Julia A

Ordered food in the drive through and was served COLD food. Was in bed sick the next day with the worst stomach ache. I’m disgusted with this

Atmosphere: 1

Food: 1

Service: 1

Dale Gaul

Good food ? fast service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator

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