Food is horrible. No seasoning, food takes too long only to get it and it’s room temp. Order always wrong and the garlic Parmesan wings are Parmesan only!!!! No garlic
Inmate Sixtwosix
Drowned my wings in sauce smh on a dry rub order
Kelvin Medina
Horrible food, took forever to make the food, go to another wing stop. Honestly horrible experience. Said I was next up then did 4 other people. DONT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Andres
Wings are the size of a nugget, small and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Stephane Boghossian
Nothing much to it, just another fast food place for convenience
Atmosphere: 3
Food: 4
Service: 3
Kristyn Otis
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
paola cortez
they hung up on us twice when we tried ordering, half way through the order and they hung up.
Atmosphere: 2
Food: 3
Service: 1
Brandy Jo Ramirez
This location has gone downhill, real fast!! Either no one care about their job, or just plain laziness! The last several times I have ordered, something is missing or the whole order is wrong.
Carol Thitu
I’m writing my feedback to express my disappointment with the experience I had today, October 6th, at your Bailey’s Crossroads, VA (3521 S Jefferson St) location around 5:30 PM.
During my visit, the lady at the register was quite rude, and my order was mishandled. My credit card was charged twice, and when we came back to pick up our to-go order, we realized that five Old Bay wings were missing—which, notably, were part of the second charge.
When we called the store to address the issue, a young gentleman (who refused to give his name, stating only that he was a “crew member”) told us it was our responsibility to check the order and that nothing could be done unless we returned in person with the receipt.
This was my first visit to Wingstop after hearing great things from a colleague, and it turned out to be an extremely disappointing experience. Not only were we overcharged and shorted on food, but the level of customer service was unacceptable.
I hope this issue is investigated and addressed promptly. I would appreciate a refund for the duplicate charge or at least for the missing five wings.
They made my order wrong and refused to make it over. Asked for a refund and was told I have to wait 7 days. Asked for a manager and of course the manager was the same person. Will not patronize ever again.
Food: 1
Service: 1
Olekc02
Amazing the staff is especially the girl at the front amazing good service the food is amazing always recommend!
Atmosphere: 5
Food: 5
Service: 5
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Joe Leigh
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down.
Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Food is horrible. No seasoning, food takes too long only to get it and it’s room temp. Order always wrong and the garlic Parmesan wings are Parmesan only!!!! No garlic
Drowned my wings in sauce smh on a dry rub order
Horrible food, took forever to make the food, go to another wing stop. Honestly horrible experience. Said I was next up then did 4 other people. DONT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Wings are the size of a nugget, small and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Nothing much to it, just another fast food place for convenience
Atmosphere: 3
Food: 4
Service: 3
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
they hung up on us twice when we tried ordering, half way through the order and they hung up.
Atmosphere: 2
Food: 3
Service: 1
This location has gone downhill, real fast!! Either no one care about their job, or just plain laziness! The last several times I have ordered, something is missing or the whole order is wrong.
I’m writing my feedback to express my disappointment with the experience I had today, October 6th, at your Bailey’s Crossroads, VA (3521 S Jefferson St) location around 5:30 PM. During my visit, the lady at the register was quite rude, and my order was mishandled. My credit card was charged twice, and when we came back to pick up our to-go order, we realized that five Old Bay wings were missing—which, notably, were part of the second charge. When we called the store to address the issue, a young gentleman (who refused to give his name, stating only that he was a “crew member”) told us it was our responsibility to check the order and that nothing could be done unless we returned in person with the receipt. This was my first visit to Wingstop after hearing great things from a colleague, and it turned out to be an extremely disappointing experience. Not only were we overcharged and shorted on food, but the level of customer service was unacceptable. I hope this issue is investigated and addressed promptly. I would appreciate a refund for the duplicate charge or at least for the missing five wings.
Restaurantji Recommends
They made my order wrong and refused to make it over. Asked for a refund and was told I have to wait 7 days. Asked for a manager and of course the manager was the same person. Will not patronize ever again.
Food: 1
Service: 1
Amazing the staff is especially the girl at the front amazing good service the food is amazing always recommend!
Atmosphere: 5
Food: 5
Service: 5
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down. Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
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