I’m honestly really disappointed with this Dunkin lately. I went through the drive-thru and ordered a large iced coffee, but they handed me a medium instead. I told them, and they swapped it out. But when I got the large, it was almost completely filled with ice. It seriously felt like they just poured the medium into a large cup and topped it off with ice to make it look full. The quality here has gone way downhill, and it’s frustrating because I used to love stopping by.
Atmosphere: 1
Food: 1
Service: 1
Idalia Valencia
This was by far the most watered down coffee. Shame on this location for doing that after what people pay for coffee
Food: 1
Service: 3
mathew williamson
This is the Dunkin by my house and we go to regularly. For the most part we like the staff and the service. Lately I've been getting the loaded hash browns. Today I got em and ate 1. The cheese was cold, the hash browns were cold and soggy and barley any bacon for $4. I obviously went back and waited for a new one that was hot but had almost no cheese.
Atmosphere: 5
Food: 3
Service: 4
Kristyn Shaun
Poor service. Would not adjust an allergy related order.
Gloria Martinez
Order was given correctly ,yet got my entire order wrong when received in the drive thru ,my ice coffee was basically milk and ice , to top it off I wasted my points . Wasted my money and time going here .Workers had an attitude from the beginning to the end .Skip this place and go to your next dunkin .
Atmosphere: 1
Food: 1
Service: 1
Patma
Lady was so rude.
Service: 1
Splice
This location is consistently garbage. I don’t even understand how this franchise is still operating. ABSOLUTELY HORRIFIC SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Troy Bower
Went there for ice cream. 2 scoops of butter peacan. Boss was scooping and did smaller scoops. So was a little over 1 scoop but paid for two. Just disappointed 😔. Not worth it anymore with these bosses cutting corners and blaming it on everything else but their own cheap skate attitude.
Renee Hester
I use the drive-thru. There's an employee that has been there and taken care of me for over a year and he knows my order by heart.
Atmosphere: 4
Service: 5
Andre Gilmore
Good morning..first off the service was very slow customers were leaving finally the customers in front of me decided to leave I step up start placing my order when the customers in front of me turned around came back and decided to order instead of the gentleman fixing my order I was put off to the side and that is very disrespectful so I turned around and left....not good at all just for a cup of coffee ☕
Customer service sucks kid with headphones on didn’t ask me anything standing in front at the cash register for 10 minutes straight got no customer Service He was standing there looking stupid he should be fired ASAP there’s other people that wants to work with a smile on your face
Atmosphere: 1
Service: 1
Violeta Hernando
Dine it's so terrible 😫 dirty and I'm ore bagel 🥯 😫 not good
Atmosphere: 1
Service: 1
Jorge gutierrez
Ordered mixed box of 25 munchkins and got all glazed, they didn’t even let me know about it.
Annie Henson
Cozy and friendly staff
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Troy Johnson
I go here everyday due to convenience of the location, but that stops today. I would say my order is correct or good 5 out of 10 visits. I just ordered a simple large coffee this morning and got someone else's loaded with other ingredients. They burn my food, give me the wrong bagel. I will drive to the one in Bensenville from now on!
I’m honestly really disappointed with this Dunkin lately. I went through the drive-thru and ordered a large iced coffee, but they handed me a medium instead. I told them, and they swapped it out. But when I got the large, it was almost completely filled with ice. It seriously felt like they just poured the medium into a large cup and topped it off with ice to make it look full. The quality here has gone way downhill, and it’s frustrating because I used to love stopping by.
Atmosphere: 1
Food: 1
Service: 1
This was by far the most watered down coffee. Shame on this location for doing that after what people pay for coffee
Food: 1
Service: 3
This is the Dunkin by my house and we go to regularly. For the most part we like the staff and the service. Lately I've been getting the loaded hash browns. Today I got em and ate 1. The cheese was cold, the hash browns were cold and soggy and barley any bacon for $4. I obviously went back and waited for a new one that was hot but had almost no cheese.
Atmosphere: 5
Food: 3
Service: 4
Poor service. Would not adjust an allergy related order.
Order was given correctly ,yet got my entire order wrong when received in the drive thru ,my ice coffee was basically milk and ice , to top it off I wasted my points . Wasted my money and time going here .Workers had an attitude from the beginning to the end .Skip this place and go to your next dunkin .
Atmosphere: 1
Food: 1
Service: 1
Lady was so rude.
Service: 1
This location is consistently garbage. I don’t even understand how this franchise is still operating. ABSOLUTELY HORRIFIC SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Went there for ice cream. 2 scoops of butter peacan. Boss was scooping and did smaller scoops. So was a little over 1 scoop but paid for two. Just disappointed 😔. Not worth it anymore with these bosses cutting corners and blaming it on everything else but their own cheap skate attitude.
I use the drive-thru. There's an employee that has been there and taken care of me for over a year and he knows my order by heart.
Atmosphere: 4
Service: 5
Good morning..first off the service was very slow customers were leaving finally the customers in front of me decided to leave I step up start placing my order when the customers in front of me turned around came back and decided to order instead of the gentleman fixing my order I was put off to the side and that is very disrespectful so I turned around and left....not good at all just for a cup of coffee ☕
Atmosphere: 1
Service: 1
Restaurantji Recommends
Customer service sucks kid with headphones on didn’t ask me anything standing in front at the cash register for 10 minutes straight got no customer Service He was standing there looking stupid he should be fired ASAP there’s other people that wants to work with a smile on your face
Atmosphere: 1
Service: 1
Dine it's so terrible 😫 dirty and I'm ore bagel 🥯 😫 not good
Atmosphere: 1
Service: 1
Ordered mixed box of 25 munchkins and got all glazed, they didn’t even let me know about it.
Cozy and friendly staff
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
I go here everyday due to convenience of the location, but that stops today. I would say my order is correct or good 5 out of 10 visits. I just ordered a simple large coffee this morning and got someone else's loaded with other ingredients. They burn my food, give me the wrong bagel. I will drive to the one in Bensenville from now on!
Atmosphere: 3
Food: 2
Service: 2
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