Portillo's Elmhurst
155 IL-83, Elmhurst
(630) 530-8451
Recent Reviews
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great atmosphere and friendly, efficient service, which makes dining here pleasant. Unfortunately, my Italian beef sandwich was a letdown: the bread was too wet, which made it hard to enjoy,
But the fries 🍟 were good.
It’s my first and last time at this place .
Overall, a nice place to visit for the vibe and service, but choose your order carefully.
Atmosphere: 5
Food: 1
Service: 4
This particular restaurant had a '50s '60s vibe and it was absolutely cool on the inside. Food was really good.
Atmosphere: 5
Food: 4
Service: 5
Love this location!
Atmosphere: 5
Food: 5
Service: 5
Whoa! Wheres the beef? The regular italian beef sandwiches have gotten a lot smaller! The sandwich buns used to be larger, the meat is now shredded instead of slice of beef. Can’t help but to think private equity took over and hollowed it out. Feeling cheated. Total waste…
Food: 2
Unfortunately, this was not a great experience for us.
They charged us the wrong order, and when we tried to explain it was 2x the price that was said, we kept being questioned about it until the manager came over and figured it out. What we ordered was $30, what we paid because they weren't pay attention was almost $65.
Our order was taken wrong, and when we got the correct order after the money issue there was at least $10 of missing items. 2 fries, sauces, and a drink that was paid for and on the receipt.
The drive thru was not busy, and I understand a rush time, possibly before but it just seemed like the people at the windows didn't care about taking our order properly or fixing what was wrong.
Atmosphere: 2
Food: 1
Service: 1
30 min wait for a couple hot dogs and 2 salads at 9pm at night. Cindy was handing out food and didnt have a clue what was going on and neither did the youngsters! Terrible service!
Atmosphere: 5
Food: 4
Service: 1
Excellent food and service. They need to fix their speaker because they sounded like the adults in Charlie Brown. Tables were a bit messy but was exoected
Atmosphere: 3
Food: 5
Service: 5
Great place
For a a quick bit to eat
Atmosphere: 4
Food: 3
Service: 4
Bathrooms women is always dirty and garbage on the floor and toilet paper every where not good. Nasty never clean. No soap either in the women's bathroom.
Atmosphere: 1
Food: 1
Service: 1
Delicious ribs!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They got my order right, this time. Always check your food before you drive away. My order is usually wrong.
Atmosphere: 5
Food: 5
Service: 5
I was really in a hurry tonight and they got me right through the line. Very good service
Food: 5
Service: 5
The kid that was on the fry station and served up our fries and chicken strips, as well as other customers, wasn’t wearing gloves and was rubbing his face and wiping his nose and then immediately after touching the food and containers without washing his hands or putting gloves on.
Atmosphere: 1
Food: 1
Service: 1
Literally life changing hot dogs and burgers here. The cake shake is so decadent but it's a must at least once
Atmosphere: 5
Food: 5
Service: 5
Special thanks to Savian and Kiara for excellent customer service resolving an issue with an order!
Atmosphere: 4
Food: 4
Service: 5
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