Are you effing kidding me??? You "can't give away waters for free anymore" so I have to buy another item when I only came here to get a cup of water and quickly because this location is always PACKED with people. So water isn't even free anymore? Great. Will not ever be coming back to this location.
Each time I order through delivery service I have missing items . No straw whatsoever! You guys try to drink a Frappuccino with no straw I’m at work and can’t get out Great service
Natalie Barnett
Wow! I never thought that I’d find such a welcoming atmosphere, great drinks, and wonderful service but here at the local downtown Elmhurst Starbucks, I found it in Jo, the very helpful and kind barista at the counter. She not only took my order with a smile during a busy rush period, she also offered multiple recommendations since I was unsure about what to order. She crafted gorgeous drink for me, definitely the most delicious drink I’ve ever had at Starbucks. I ordered the iced hazelnut oatmilk shaken espresso. I will for sure be back for the incredible service and yummy drinks.
Atmosphere: 5
Food: 5
Service: 5
MaryBeth Neumann-Kay
After attending a movie at the York theatre we went in to get our niece a small white hot chocolate. After waiting eight minutes for this very little hot chocolate they got it wrong by giving us a regular chocolate hot chocolate. When we went to the counter and explained that they made a mistake the woman behind the counter took the hot chocolate and stated she’d remake another one. When my family member stepped away from the counter the other female who was sweeping the floor reached over the counter and stated to The other female staff member shaking her head saying that my family member is the one who made the mistake and didn’t ask for white hot chocolate. Both females than laughed. One female went back to sleeping in the other female went back to correct in the orders from a person before me. I looked at my watch and my spouse who had witnessed the females also and said I think it’s time to go. My family member stated we can wait for the hot chocolate. As we patiently waited the customer before us came in with her 3 cups saying her order was wrong. We waited over nine minutes and still no hot chocolate. I then went to counter and asked where the little hot chocolate was and the staff member stated “she was busy making other drinks”. At this point of extreme frustration I asked for a refund for my family member. The Female walked right up to the register put in for the refund, stood there looking at me and my family member I said what are we supposed to do,put the card in she said yes and I said you could talk to us and tell us.I stated her customer service was very poor. I work in retail. How can the service continuously be allowed! How do we get over a hump with a generation that just doesn’t have the skills to communicate and or deliver products successfully? Customer service is horrible at A LOT of these Starbucks as I travel all over The United States. My local Starbucks goes above and beyond for their customers. Even though you have a great product you still need staff to deliver it. Something HAS to be done about customer service in all industries.
Atmosphere: 4
Service: 1
Gelbmann Podiatry
I was served a spoiled berry trio yogurt parfait 2 days away from its expiration date but very rotten with mold. Be very careful eating here
Atmosphere: 4
Food: 1
Service: 5
Wyatt Whitworth
I was super excited walking through this cute downtown area. I love Starbucks coffee and love stopping at a coffee shop to work or take a chill pill. This was NOT the place to stop and work or chill.
It’s very kid friendly, which made it pretty loud and a little hectic. Had a more atmosphere of a McDonalds play area.
The staff is very young and friendly though.
Atmosphere: 1
Food: 4
Service: 3
Ape
This location DOES NOT have a drive through so don’t bother driving all the way here if you’re not wanting to go inside .
Abner Rodriguez
From out of town came by to read my book to pass some time . Employees were great got my drink right and friendly !
I was not happy with how my drink came out. I politely asked if my drink can be remade. The employee Asher was extremely rude and walked away from me. He remade my drink with no apology and extreme attitude. Then to top it off the drink was still made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
Travis C.
Busy store but usually quick service
Atmosphere: 5
Food: 5
Service: 5
Lauren Pellico
This is one of my usual Starbucks along my work route. Every time I'm in here, the service is super friendly and you can tell that the staff loves their job (if they don't, they hide it well). I appreciate how great they always are, even when dealing with a crazy rush short handed!
Atmosphere: 5
Food: 5
Service: 5
SB
By far the best Java chic Frappuccino (oat milk) I had in my life 💕 Absolutely beautiful 👏🏼
Dylan Williams
The go-to coffee shop in downtown Elmhurst for evenings spent there.About the same as any other Starbucks I've been to, which still means it's pretty good.
Are you effing kidding me??? You "can't give away waters for free anymore" so I have to buy another item when I only came here to get a cup of water and quickly because this location is always PACKED with people. So water isn't even free anymore? Great. Will not ever be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Work or meet up or drive pick up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Vanilla Bean Crème Frappuccino Blended Crème
Each time I order through delivery service I have missing items . No straw whatsoever!
You guys try to drink a Frappuccino with no straw
I’m at work and can’t get out
Great service
Wow! I never thought that I’d find such a welcoming atmosphere, great drinks, and wonderful service but here at the local downtown Elmhurst Starbucks, I found it in Jo, the very helpful and kind barista at the counter. She not only took my order with a smile during a busy rush period, she also offered multiple recommendations since I was unsure about what to order. She crafted gorgeous drink for me, definitely the most delicious drink I’ve ever had at Starbucks. I ordered the iced hazelnut oatmilk shaken espresso. I will for sure be back for the incredible service and yummy drinks.
Atmosphere: 5
Food: 5
Service: 5
After attending a movie at the York theatre we went in to get our niece a small white hot chocolate. After waiting eight minutes for this very little hot chocolate they got it wrong by giving us a regular chocolate hot chocolate. When we went to the counter and explained that they made a mistake the woman behind the counter took the hot chocolate and stated she’d remake another one. When my family member stepped away from the counter the other female who was sweeping the floor reached over the counter and stated to The other female staff member shaking her head saying that my family member is the one who made the mistake and didn’t ask for white hot chocolate. Both females than laughed. One female went back to sleeping in the other female went back to correct in the orders from a person before me. I looked at my watch and my spouse who had witnessed the females also and said I think it’s time to go. My family member stated we can wait for the hot chocolate. As we patiently waited the customer before us came in with her 3 cups saying her order was wrong. We waited over nine minutes and still no hot chocolate. I then went to counter and asked where the little hot chocolate was and the staff member stated “she was busy making other drinks”. At this point of extreme frustration I asked for a refund for my family member. The Female walked right up to the register put in for the refund, stood there looking at me and my family member I said what are we supposed to do,put the card in she said yes and I said you could talk to us and tell us.I stated her customer service was very poor. I work in retail.
How can the service continuously be allowed! How do we get over a hump with a generation that just doesn’t have the skills to communicate and or deliver products successfully? Customer service is horrible at A LOT of these Starbucks as I travel all over The United States. My local Starbucks goes above and beyond for their customers.
Even though you have a great product you still need staff to deliver it. Something HAS to be done about customer service in all industries.
Atmosphere: 4
Service: 1
I was served a spoiled berry trio yogurt parfait 2 days away from its expiration date but very rotten with mold. Be very careful eating here
Atmosphere: 4
Food: 1
Service: 5
I was super excited walking through this cute downtown area. I love Starbucks coffee and love stopping at a coffee shop to work or take a chill pill. This was NOT the place to stop and work or chill.
It’s very kid friendly, which made it pretty loud and a little hectic. Had a more atmosphere of a McDonalds play area.
The staff is very young and friendly though.
Atmosphere: 1
Food: 4
Service: 3
This location DOES NOT have a drive through so don’t bother driving all the way here if you’re not wanting to go inside .
From out of town came by to read my book to pass some time . Employees were great got my drink right and friendly !
Atmosphere: 5
Food: 5
Service: 5
Like the late hours of operation
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I was not happy with how my drink came out. I politely asked if my drink can be remade. The employee Asher was extremely rude and walked away from me. He remade my drink with no apology and extreme attitude. Then to top it off the drink was still made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
Busy store but usually quick service
Atmosphere: 5
Food: 5
Service: 5
This is one of my usual Starbucks along my work route. Every time I'm in here, the service is super friendly and you can tell that the staff loves their job (if they don't, they hide it well). I appreciate how great they always are, even when dealing with a crazy rush short handed!
Atmosphere: 5
Food: 5
Service: 5
By far the best Java chic Frappuccino (oat milk) I had in my life 💕
Absolutely beautiful 👏🏼
The go-to coffee shop in downtown Elmhurst for evenings spent there.About the same as any other Starbucks I've been to, which still means it's pretty good.
Atmosphere: 4
Food: 4
Service: 4
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