The workers are all very nice and attentive and they keep the place clean. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Art Sky
There are plenty of staff here, but they are more focused on chatting than actually working. I ordered online 30 minutes ago, and a simple bowl of rice still isn’t ready.
Orders that are already ready are being kept behind the counter. I’m not sure why they’re so worried about theft, but it’s slowing everything down and wasting people’s time.
Service: 1
Zach Feezel
Constantly have to pick up from here for door dash. They make all delivery orders in back and don’t bring them up when they are ready. The other day after waiting 10 minutes my app says “customer order is ready” 5 more min goes by and they bring out 10 orders at once. I get that they are getting slammed with orders but maybe have another employee on to help move us out of here. As I’m typing this I’ve been waiting 16 minutes for a burrito bowl. That I’m making $5 to deliver.
Colin Boie
Bowl or Burrito, you’re in for a blast.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Larroche
Very poor experience. The staff of the afternoon shift, at the front were unprofessional, joking among themselves, avoiding eye contact, and speaking so quietly that it was hard to understand them. When I asked to change my meal to another bowl, they handled it carelessly and threw it away as if it wasn’t food. Very disappointing service.
Atmosphere: 1
Food: 1
Service: 1
Luis Contreras
I’m extremely disappointed with the service I received during the afternoon shift at Chipotle. The staff on duty were unprofessional, inattentive, and acted like they genuinely didn’t care about their jobs or the customers in front of them. What stood out the most was the way they were talking — both to each other and to customers. Their tone and attitude made it seem like they simply didn’t give a shit about providing decent service. They were joking around, speaking casually in a way that felt dismissive, and responding to basic questions with visible annoyance. It felt like helping customers was the last thing they wanted to do. There was no sense of urgency, no friendliness, and no effort to create a welcoming environment. Instead, it felt like customers were an inconvenience. This kind of behavior reflects poorly on the business and creates an uncomfortable experience. I expect much better from a place like Chipotle. I hope management addresses the attitude and professionalism of the afternoon shift staff, because the current level of service is unacceptable.
Shreya Wojno
I LOVE THIS CHIPOTLE!! 5 stars.
Melissa Deroche
The service is terrible. The worst. I would give it a minus star if possible. Do better.
Atmosphere: 3
Food: 4
Service: 1
Abdelrahman A
Consistently terrible.
Lila Jenkins
Found a hair inside. The rice was not cooked well. Some was crunchy and hard.
Do not place an order from this location. It will be anything but correct.
Atmosphere: 1
Food: 1
Service: 1
Michele Renteria
I want to the library and ask my sister if there was something she needed she told me to get her Chipotle so I did after my friend and her little sister with a Minnie mouse hat I gave them the order. When it was time for toppings I asked for lettuce and they gave me guacamole. My sister is allergic to aguacados but I didn't have a heart to tell them that I didn't want the guacamole on it so I pocket it said bye to my friend and went to another Chipotle to get my sister’s burrito. The workers were very nice.
Atmosphere: 2
Food: 1
Service: 4
yukhom sun
I ordered two bowls at 5:00 p.m. I don't know if the clerk is new or not, but I ordered half chicken and half steak, and I was charged for the whole thing. It's really outrageous. Before I placed the order, I told him I wanted half and half, and then he charged me for the rest of it.
Service: 1
John Gonzalez
This location opens at 10:45 am but on multiple occasions, they are never open on time. You can see staff inside, a lot of times they are eating themselves even with people standing outside waiting. Lately, I've been reluctant to walk over because of how often I have had to wait after the posted opening time has passed and staff are eating while staring at patrons waiting outside.
Atmosphere: 1
Food: 5
Service: 1
Jonah O
TERRIBLE LOCATION!!! Avoid at all costs, especially within an hour or two of closing. Always out of ingredients, terrible service, one guy emptied the corn container into my bowl and there was so much water it dissolved through the bowl and ripped the bag.
The workers are all very nice and attentive and they keep the place clean. Thank you!
Atmosphere: 5
Food: 5
Service: 5
There are plenty of staff here, but they are more focused on chatting than actually working. I ordered online 30 minutes ago, and a simple bowl of rice still isn’t ready.
Orders that are already ready are being kept behind the counter. I’m not sure why they’re so worried about theft, but it’s slowing everything down and wasting people’s time.
Service: 1
Constantly have to pick up from here for door dash. They make all delivery orders in back and don’t bring them up when they are ready.
The other day after waiting 10 minutes my app says “customer order is ready” 5 more min goes by and they bring out 10 orders at once.
I get that they are getting slammed with orders but maybe have another employee on to help move us out of here.
As I’m typing this I’ve been waiting 16 minutes for a burrito bowl. That I’m making $5 to deliver.
Bowl or Burrito, you’re in for a blast.
Atmosphere: 5
Food: 5
Service: 5
Very poor experience. The staff of the afternoon shift, at the front were unprofessional, joking among themselves, avoiding eye contact, and speaking so quietly that it was hard to understand them. When I asked to change my meal to another bowl, they handled it carelessly and threw it away as if it wasn’t food. Very disappointing service.
Atmosphere: 1
Food: 1
Service: 1
I’m extremely disappointed with the service I received during the afternoon shift at Chipotle. The staff on duty were unprofessional, inattentive, and acted like they genuinely didn’t care about their jobs or the customers in front of them.
What stood out the most was the way they were talking — both to each other and to customers. Their tone and attitude made it seem like they simply didn’t give a shit about providing decent service. They were joking around, speaking casually in a way that felt dismissive, and responding to basic questions with visible annoyance. It felt like helping customers was the last thing they wanted to do.
There was no sense of urgency, no friendliness, and no effort to create a welcoming environment. Instead, it felt like customers were an inconvenience. This kind of behavior reflects poorly on the business and creates an uncomfortable experience.
I expect much better from a place like Chipotle. I hope management addresses the attitude and professionalism of the afternoon shift staff, because the current level of service is unacceptable.
I LOVE THIS CHIPOTLE!! 5 stars.
The service is terrible. The worst. I would give it a minus star if possible. Do better.
Atmosphere: 3
Food: 4
Service: 1
Consistently terrible.
Found a hair inside. The rice was not cooked well. Some was crunchy and hard.
Food: 1
Service: 4
Restaurantji Recommends
Do not place an order from this location. It will be anything but correct.
Atmosphere: 1
Food: 1
Service: 1
I want to the library and ask my sister if there was something she needed she told me to get her Chipotle so I did after my friend and her little sister with a Minnie mouse hat I gave them the order. When it was time for toppings I asked for lettuce and they gave me guacamole. My sister is allergic to aguacados but I didn't have a heart to tell them that I didn't want the guacamole on it so I pocket it said bye to my friend and went to another Chipotle to get my sister’s burrito. The workers were very nice.
Atmosphere: 2
Food: 1
Service: 4
I ordered two bowls at 5:00 p.m. I don't know if the clerk is new or not, but I ordered half chicken and half steak, and I was charged for the whole thing. It's really outrageous. Before I placed the order, I told him I wanted half and half, and then he charged me for the rest of it.
Service: 1
This location opens at 10:45 am but on multiple occasions, they are never open on time. You can see staff inside, a lot of times they are eating themselves even with people standing outside waiting. Lately, I've been reluctant to walk over because of how often I have had to wait after the posted opening time has passed and staff are eating while staring at patrons waiting outside.
Atmosphere: 1
Food: 5
Service: 1
TERRIBLE LOCATION!!! Avoid at all costs, especially within an hour or two of closing. Always out of ingredients, terrible service, one guy emptied the corn container into my bowl and there was so much water it dissolved through the bowl and ripped the bag.
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