Ownership/management should take note of the recent trend in reviews pointing out how slow and bad the service is. Or at least people looking to eat in should know the restaurant prioritizes delivery orders over dine-in. But service is still slow and cold. Time to avoid this spot until things change.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Pizza
Lucas Liu
Food was good and the atmosphere and service was also very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Deep Dish Pizza
Asif Baki
We ordered ahead because it usually takes 45 minutes for a deep dish pizza to be prepared. We arrived on time. We waited 10 minutes to get seated. After being told the pizza was almost ready, we waited another 25 minutes. The pizza was brought out and looked cold. Sure enough, it had been sitting for a while and due to the place being short staffed, they didn't think to deliver it to our table. No apology. We asked to have it heated up but it still didn't feel right.
Atmosphere: 3
Food: 3
Service: 3
Kareen Powell
Always on point!
SC
Slowest service ever! We went right around lunch time. The place was totally empty except for two tables and no employees to be seen anywhere. It took forever to be seated and forever to get our order in. No refills. No check-ins. We were seated next to one of the kitchen doors, which you'd think would provide faster service but every time an employee walked by it was almost like they were making sure not to make eye contact so we wouldn't ask for anything. I get being short staffed but this was just terrible management. I even saw one of the cooks making pizza while chatting on his phone.
To top of it all off, food was just so meh. Pizza was almost frozen quality. The other things were terribly below average.
Maybe this place is just for college students to get drunk at and we went in with misaligned expectations. Either way, I wouldn't recommend this place for an actual meal.
Atmosphere: 2
Food: 2
Service: 2
Nick Hermes
2 hours and still waiting for my pizza. You need to hire more drivers or pay them better or something. This is ridiculous.
Raman Khurana
Pizza was below average. Service was slow and the table was sticky.
Atmosphere: 3
Food: 3
Service: 3
Kimberly Guider
I absolutly love giordano's food!
Atmosphere: 5
Food: 5
Service: 5
Tam Shaner
Service was miserable, completely understaffed. Usually go to lou malnati's. Thought I would try the other one. Big mistake. Food not as good. More expensive. Terrible atmosphere, terrible service
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Deep Dish Chicago Style Make Your Own, Salad
Andy Heller
Meal was sooo good. Our waitress Annie was fantastic! So friendly and great vibes. We will be back soon.
I usually don’t leave bad reviews but I just had the most horrible experience at this restaurant. I waited 50+ minutes for a small size deep dish, which is much longer than any other places from my personal experience. Food was decent but sort of watery. After finishing my food, I went up to the counter to pay and leave, because at that point I was just exhausted from all the waiting, but the staff took one glance at me standing in front of the counter and left me hanging for another extra 10 minutes. At this point the restaurant wasn’t even busy and staff had full capacity to handle my check. I noticed they were just having side conversations and being very inattentive to the few customers they had. Worst experience. Wouldn’t ever come back.
Side note, the one waiter who took my order was very kind.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Deep Dish Chicago Style Make Your Own
Alvin Lopez
Good vibe in the heart of Evanston...followed by outstanding and Excellent service from Anne. She helped us make a reel, so she's immortalized at this establishment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Individual 6 Stuffed Deep Dish
Charmian Breeze
Anne is an excellent server, very attentive and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Deep Dish Pizza, Caesar Salad
David Auchterlonie
Ellie was polite, energetic, and responsive… A great waitress… give her a raise!!
Ownership/management should take note of the recent trend in reviews pointing out how slow and bad the service is. Or at least people looking to eat in should know the restaurant prioritizes delivery orders over dine-in. But service is still slow and cold. Time to avoid this spot until things change.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Pizza
Food was good and the atmosphere and service was also very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Deep Dish Pizza
We ordered ahead because it usually takes 45 minutes for a deep dish pizza to be prepared. We arrived on time. We waited 10 minutes to get seated. After being told the pizza was almost ready, we waited another 25 minutes. The pizza was brought out and looked cold. Sure enough, it had been sitting for a while and due to the place being short staffed, they didn't think to deliver it to our table. No apology. We asked to have it heated up but it still didn't feel right.
Atmosphere: 3
Food: 3
Service: 3
Always on point!
Slowest service ever! We went right around lunch time. The place was totally empty except for two tables and no employees to be seen anywhere. It took forever to be seated and forever to get our order in. No refills. No check-ins. We were seated next to one of the kitchen doors, which you'd think would provide faster service but every time an employee walked by it was almost like they were making sure not to make eye contact so we wouldn't ask for anything. I get being short staffed but this was just terrible management. I even saw one of the cooks making pizza while chatting on his phone.
To top of it all off, food was just so meh. Pizza was almost frozen quality. The other things were terribly below average.
Maybe this place is just for college students to get drunk at and we went in with misaligned expectations. Either way, I wouldn't recommend this place for an actual meal.
Atmosphere: 2
Food: 2
Service: 2
2 hours and still waiting for my pizza. You need to hire more drivers or pay them better or something. This is ridiculous.
Pizza was below average. Service was slow and the table was sticky.
Atmosphere: 3
Food: 3
Service: 3
I absolutly love giordano's food!
Atmosphere: 5
Food: 5
Service: 5
Service was miserable, completely understaffed. Usually go to lou malnati's. Thought I would try the other one. Big mistake. Food not as good. More expensive. Terrible atmosphere, terrible service
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Deep Dish Chicago Style Make Your Own, Salad
Meal was sooo good. Our waitress Annie was fantastic! So friendly and great vibes. We will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thanks Anne for the awesome service!
Atmosphere: 5
Food: 5
Service: 5
I usually don’t leave bad reviews but I just had the most horrible experience at this restaurant. I waited 50+ minutes for a small size deep dish, which is much longer than any other places from my personal experience. Food was decent but sort of watery. After finishing my food, I went up to the counter to pay and leave, because at that point I was just exhausted from all the waiting, but the staff took one glance at me standing in front of the counter and left me hanging for another extra 10 minutes. At this point the restaurant wasn’t even busy and staff had full capacity to handle my check. I noticed they were just having side conversations and being very inattentive to the few customers they had. Worst experience. Wouldn’t ever come back.
Side note, the one waiter who took my order was very kind.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Deep Dish Chicago Style Make Your Own
Good vibe in the heart of Evanston...followed by outstanding and Excellent service from Anne. She helped us make a reel, so she's immortalized at this establishment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Individual 6 Stuffed Deep Dish
Anne is an excellent server, very attentive and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Deep Dish Pizza, Caesar Salad
Ellie was polite, energetic, and responsive… A great waitress… give her a raise!!
Atmosphere: 4
Food: 5
Service: 5
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