I had trouble with the app and John was working at the drive thru area and came to help me. When i tried asking the cashier in front she was not on the mood. But John is essentially amazing person. He was welcoming, helped me placed my orders and helped me with getting the bar code on my phone that I had trouble with. His character showed strong knowledge of being an employee . If it was up to me. I would made him employee of the year. The donuts were to perfection. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Hang Nguyen
I wanted to buy a hot new cake on the conveyor belt, but they sold me an old cake already in a box and said that the cake on the conveyor belt will be sold tomorrow. I really don't understand why I had to get an old cake and not the kind of cake I wanted to buy. The staff avoided it. It's ridiculous and disrespectful to customers.
Atmosphere: 1
Food: 1
Service: 1
Lauri Bell
Great food, service was adequate not outstanding
Atmosphere: 5
Food: 5
Service: 4
Angela Blunt
Driving by with my daughter, we decided to stop at Krispy Kreme for a quick treat, and I’m so glad we did! The donuts were as fresh and delicious as always, but what really made our visit stand out was the amazing service we received.
Miss Danielle, who was working the window, was absolutely phenomenal! It looked like she was handling everything by herself, but you would never know it by the way she worked. She was fast, efficient, and friendly, delivering A1 customer service with a smile. Not once did she skip a beat.
We left not only with our favorite hot, fresh donuts but also feeling so impressed by how hard she was working while keeping such a positive attitude. Krispy Kreme, you’ve got a true gem in Danielle! We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Javonna Stepney
Just know when that light is on, go head and get a few boxes. Donuts 🍩 amazing.
Atmosphere: 5
Food: 5
Service: 5
Marcia Walsh
Super helpful young lady helped me navigate the app. I’ll be back!
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts, Mix Donuts, Boston Cream
marcus sanders
The store is clean and welcoming. Very nice atmosphere. My only complaint was the service. The lady behind the counter somehow didn't see me and proceeded to ask the lady behind me if she was ordering or picking. The lady informed her that she was there to order. The cashier proceeded to take her order and fulfill it. The cashier then proceeded to assist another lady that was behind me. At this point, I calmly asked why I was being overlooked and proceeded to assist me with my pickup order. I informed the lady that I believed that she would feel slighted had the situations be reversed, and she seemed confused and asked how she should've handled things. I informed her that in order to avoid such situations, helping the customers in line order is the best way to go. She didn't respond but had a look of confusion. I asked another rep for his opinion, but he didn't want to get involved, so I picked up my order and left. I'm not sure if that's poor training or something more, but for a first-time customer to this location, I can't say I'll be returning.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Dozen Original Glazed Doughnuts
Angela Tremino
Donuts are way overpriced for the size
Atmosphere: 5
Food: 5
Service: 5
Newgen Hill
Sweet place
Atmosphere: 5
Food: 5
Service: 5
Christina Sargent
Donuts taste horrible pick up 7 yesterday at Evergreen on 9150 Western Ave Chicago Illinois and they don’t taste the same. It’s like the donuts were soaked in sugar!!! Horrible Horrible Horrible 🤮 Also the donuts are really small not worth the money. Go to a real bakery.
Everyone is unhappy when they are closed. Many people give bad reviews just because they are not open yet. In my opinion, these people love Kryspi Kream so much that they can't wait to enjoy their taste again.
Atmosphere: 5
Food: 5
Service: 5
Don J
Be careful if you order delivery... they don't verify the orders before it's picked up by door dash...
I cake too complain and was told that this problem was happening all day... they did allow me to come in (at my convenience) to get the correct order, which is did the next week, but that didn't take care of my then immediate need...
Atmosphere: 3
Food: 4
Service: 2
Cristian Maxin
Nice and clean. Professional stuff
Atmosphere: 5
Food: 5
Service: 5
Kelly Pavlik
I ordered online. Waited in Drive Thru for 15 minutes to be told to go inside for my order. My order was not ready.
Atmosphere: 1
Food: 3
Service: 2
Dr Dante
I'm glad that I stopped at this Krispy Kreme. I was treated with the utmost respect they recognized me as a veteran, and the young lady who waited on me was very nice to me. The place was nice and clean and I definitely will come back here again. Great staff.
I had trouble with the app and John was working at the drive thru area and came to help me. When i tried asking the cashier in front she was not on the mood. But John is essentially amazing person. He was welcoming, helped me placed my orders and helped me with getting the bar code on my phone that I had trouble with. His character showed strong knowledge of being an employee . If it was up to me. I would made him employee of the year. The donuts were to perfection. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
I wanted to buy a hot new cake on the conveyor belt, but they sold me an old cake already in a box and said that the cake on the conveyor belt will be sold tomorrow. I really don't understand why I had to get an old cake and not the kind of cake I wanted to buy. The staff avoided it. It's ridiculous and disrespectful to customers.
Atmosphere: 1
Food: 1
Service: 1
Great food, service was adequate not outstanding
Atmosphere: 5
Food: 5
Service: 4
Driving by with my daughter, we decided to stop at Krispy Kreme for a quick treat, and I’m so glad we did! The donuts were as fresh and delicious as always, but what really made our visit stand out was the amazing service we received.
Miss Danielle, who was working the window, was absolutely phenomenal! It looked like she was handling everything by herself, but you would never know it by the way she worked. She was fast, efficient, and friendly, delivering A1 customer service with a smile. Not once did she skip a beat.
We left not only with our favorite hot, fresh donuts but also feeling so impressed by how hard she was working while keeping such a positive attitude. Krispy Kreme, you’ve got a true gem in Danielle! We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Just know when that light is on, go head and get a few boxes. Donuts 🍩 amazing.
Atmosphere: 5
Food: 5
Service: 5
Super helpful young lady helped me navigate the app. I’ll be back!
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts, Mix Donuts, Boston Cream
The store is clean and welcoming. Very nice atmosphere. My only complaint was the service. The lady behind the counter somehow didn't see me and proceeded to ask the lady behind me if she was ordering or picking. The lady informed her that she was there to order. The cashier proceeded to take her order and fulfill it. The cashier then proceeded to assist another lady that was behind me. At this point, I calmly asked why I was being overlooked and proceeded to assist me with my pickup order. I informed the lady that I believed that she would feel slighted had the situations be reversed, and she seemed confused and asked how she should've handled things. I informed her that in order to avoid such situations, helping the customers in line order is the best way to go. She didn't respond but had a look of confusion. I asked another rep for his opinion, but he didn't want to get involved, so I picked up my order and left. I'm not sure if that's poor training or something more, but for a first-time customer to this location, I can't say I'll be returning.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Dozen Original Glazed Doughnuts
Donuts are way overpriced for the size
Atmosphere: 5
Food: 5
Service: 5
Sweet place
Atmosphere: 5
Food: 5
Service: 5
Donuts taste horrible pick up 7 yesterday at Evergreen on 9150 Western Ave Chicago Illinois and they don’t taste the same. It’s like the donuts were soaked in sugar!!! Horrible Horrible Horrible 🤮 Also the donuts are really small not worth the money. Go to a real bakery.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Everyone is unhappy when they are closed. Many people give bad reviews just because they are not open yet. In my opinion, these people love Kryspi Kream so much that they can't wait to enjoy their taste again.
Atmosphere: 5
Food: 5
Service: 5
Be careful if you order delivery... they don't verify the orders before it's picked up by door dash...
I cake too complain and was told that this problem was happening all day... they did allow me to come in (at my convenience) to get the correct order, which is did the next week, but that didn't take care of my then immediate need...
Atmosphere: 3
Food: 4
Service: 2
Nice and clean. Professional stuff
Atmosphere: 5
Food: 5
Service: 5
I ordered online. Waited in Drive Thru for 15 minutes to be told to go inside for my order. My order was not ready.
Atmosphere: 1
Food: 3
Service: 2
I'm glad that I stopped at this Krispy Kreme. I was treated with the utmost respect they recognized me as a veteran, and the young lady who waited on me was very nice to me. The place was nice and clean and I definitely will come back here again. Great staff.
Atmosphere: 5
Food: 5
Service: 5
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