Went through drive thru on Tuesday 9/16/25 ordered 2 cheese burgers small fries large fries 4 pies 1 large sprite. Young lady ask me if I wanted a receipt i told her no. When i get to the next window after waiting behind the customer in of me for about 5min. I pulled up the young lady hands me the worng order I said to her that's not what I order. A manager came to the window very rude accuse me of lying about my order. Im a diabetic Needed to eat. They both left the window. The young lady came back.Try to hand me another order.That was not mine. I parked and went inside. I asked for the manager. This. Manager was so rude. She came back to the counter. Said to me in a very rude and dis respecting way. She was working on my order. She didn't say I apologize For your inconvenience. Or anything.
am disabled and I'm a diabetic. I told her if I lied about my order. The first 2 orders she tried to give me I would have taken. Had to eat my blood sugar was low. the pie that I bite into had hair in it. I don't live in the area was visiting. But this McDonald's I would not visit again. Be very careful how you treat people no matter how they look. Food safety wear hair nets.
A L (Chi Al)
Excellent... excellent service!
My commendation to the owner/ manager of this location.
I placed an order through the app and pulled into the pickup parking spot. Within minutes Ronaldo came jogging out with a huge smile, carrying my food. He was so pleasant that even when I asked for additional items (extra cups, straws, etc.), he went quickly and returned with the items, smiling and with the same energy as before.
The food was hot and fresh. Especially the fries. For Me, if the fries at McDonald's are not hot and lightly seasoned with enough salt to taste, (but not too much), they aren't as good. These were PERFECT.
This is hands down the best McDonald's I've visited in a long time.
Thanks to Ronaldo and the other employees who gave me great service and freshly prepared food.
Atmosphere: 5
Food: 5
Service: 5
Roseanna Herrera
Went through drive thru ordered two spicy snack wraps and a happy meal I was handed the happy meal and was told to pull forward so I did but there should have been no reason for me to pull forward for just two snack wraps right? You would think. Anyways car in front of me park and went in because clear orders were messed up so why would I add to that and risk my order being wrong I mean because it was only two wraps So not only does the lady hang out the drive thru shout at me with an attitude so the the one handing me my food sayin I wasn’t supposed to park where I was…. Okay because last time I check pulling up is pulling forward not around a corner
Food: 3
Service: 1
West Coast
I never had a problem with this mcdonald's until I ordered a daily double meal. I took a couple of bites of my sandwich and pulled a long strand of brown hair out my mouth. It was disgusting I threw it away called the manager who was nice but I won't be back. They need to wear hair nets in the food preparation area. My word of advice is to always remove the bun and check your food before eating it.
Lorena Ramirez
It was fine, but they needed to have someone cleaning tables.
Atmosphere: 4
Food: 4
Service: 4
Linh Nguyễn
came here multiple times since its near my house. Food comes out hot. Never use drive thru so cant say about it, but in store and curbside staff are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Antonio Morales
Ordered extra meat, I did not receive. Then when I complained I was told to go compatible online....
Atmosphere: 1
Food: 1
Service: 1
Zachary Robbins
I was extremely pleasantly surprised about how quick and courteous the staff was, even with how busy it was i got my food fast!id say this is one of the top McDonalds I've been to.
Wanda Porter
After waiting and drive-through for 10 minutes, I receive my order incorrectly. I went back to the restaurant only to be handed topping and was told to do it myself feeling completely disrespected. I asked to speak to a manager, and as I was requesting one, the cashier closed the window while I was speaking. I will never go here again…
Sierra J
I went through the drive thru around 7:40pm tonight and i ordered a oreo and caramel mcflurry with extra oreo and i got it at the window and left and as i was about to eat it i see no caramel. I called and said they forgot to add it and they said i didn’t ask for any. I went back and gave them the 55 cents because they wouldn’t just add it and i asked for it to be mixed and they claim they don’t mix the McFlurries….since when? How am i suppose to eat a glob of caramel on top of my McFlurry? Just lazy…..Anyways i went inside to use the bathroom and there was no tissue….going back and forth with me about caramel and they don’t even have tissue in the bathroom is crazyyyyyyyy……wake up!!!!!
So my recipe say paid for my food at 10:48am lunch just started I say on 92nd and kedzie I do I get home and my food is cold like it’s been sitting out like it took my and hour to get home then I call them and they got an attitude with me nope never again and I heard they were pretty good I hate when my food is not right who wants to return when it should have been fresh the first time then when the get snapped on it’s a problem
Went through drive thru on Tuesday 9/16/25 ordered 2 cheese burgers small fries large fries 4 pies 1 large sprite. Young lady ask me if I wanted a receipt i told her no. When i get to the next window after waiting behind the customer in of me for about 5min. I pulled up the young lady hands me the worng order I said to her that's not what I order. A manager came to the window very rude accuse me of lying about my order. Im a diabetic Needed to eat. They both left the window. The young lady came back.Try to hand me another order.That was not mine. I parked and went inside. I asked for the manager.
This.
Manager was so rude. She came back to the counter. Said to me in a very rude and dis respecting way. She was working on my order. She didn't say I apologize For your inconvenience. Or anything.
am disabled and I'm a diabetic. I told her if I lied about my order. The first 2 orders she tried to give me I would have taken. Had to eat my blood sugar was low. the pie that I bite into had hair in it. I don't live in the area was visiting. But this McDonald's I would not visit again. Be very careful how you treat people no matter how they look. Food safety wear hair nets.
Excellent... excellent service!
My commendation to the owner/ manager of this location.
I placed an order through the app and pulled into the pickup parking spot. Within minutes Ronaldo came jogging out with a huge smile, carrying my food.
He was so pleasant that even when I asked for additional items (extra cups, straws, etc.), he went quickly and returned with the items, smiling and with the same energy as before.
The food was hot and fresh. Especially the fries. For Me, if the fries at McDonald's are not hot and lightly seasoned with enough salt to taste, (but not too much), they aren't as good. These were PERFECT.
This is hands down the best McDonald's I've visited in a long time.
Thanks to Ronaldo and the other employees who gave me great service and freshly prepared food.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru ordered two spicy snack wraps and a happy meal
I was handed the happy meal and was told to pull forward so I did but there should have been no reason for me to pull forward for just two snack wraps right? You would think.
Anyways car in front of me park and went in because clear orders were messed up so why would I add to that and risk my order being wrong I mean because it was only two wraps
So not only does the lady hang out the drive thru shout at me with an attitude so the the one handing me my food sayin I wasn’t supposed to park where I was…. Okay because last time I check pulling up is pulling forward not around a corner
Food: 3
Service: 1
I never had a problem with this mcdonald's until I ordered a daily double meal. I took a couple of bites of my sandwich and pulled a long strand of brown hair out my mouth. It was disgusting I threw it away called the manager who was nice but I won't be back. They need to wear hair nets in the food preparation area. My word of advice is to always remove the bun and check your food before eating it.
It was fine, but they needed to have someone cleaning tables.
Atmosphere: 4
Food: 4
Service: 4
came here multiple times since its near my house. Food comes out hot. Never use drive thru so cant say about it, but in store and curbside staff are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered extra meat, I did not receive. Then when I complained I was told to go compatible online....
Atmosphere: 1
Food: 1
Service: 1
I was extremely pleasantly surprised about how quick and courteous the staff was, even with how busy it was i got my food fast!id say this is one of the top McDonalds I've been to.
After waiting and drive-through for 10 minutes, I receive my order incorrectly. I went back to the restaurant only to be handed topping and was told to do it myself feeling completely disrespected. I asked to speak to a manager, and as I was requesting one, the cashier closed the window while I was speaking. I will never go here again…
I went through the drive thru around 7:40pm tonight and i ordered a oreo and caramel mcflurry with extra oreo and i got it at the window and left and as i was about to eat it i see no caramel. I called and said they forgot to add it and they said i didn’t ask for any. I went back and gave them the 55 cents because they wouldn’t just add it and i asked for it to be mixed and they claim they don’t mix the McFlurries….since when? How am i suppose to eat a glob of caramel on top of my McFlurry? Just lazy…..Anyways i went inside to use the bathroom and there was no tissue….going back and forth with me about caramel and they don’t even have tissue in the bathroom is crazyyyyyyyy……wake up!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good place for lunch.
Atmosphere: 5
Food: 5
Service: 5
ALEXIS Is Totally AWESOME!!!🤩 💜
Atmosphere: 5
Food: 5
Service: 5
found a hair in my mc flurry which is crazy…
The Drive thru is super fast.
Kid-friendliness: kids love mcdonalds.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Chiken Deluxe Sándwich, Mcchicken, Daily Double
So my recipe say paid for my food at 10:48am lunch just started I say on 92nd and kedzie I do I get home and my food is cold like it’s been sitting out like it took my and hour to get home then I call them and they got an attitude with me nope never again and I heard they were pretty good I hate when my food is not right who wants to return when it should have been fresh the first time then when the get snapped on it’s a problem
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