Subway

108 E Oak St, Fairbury
(815) 692-3907

Recent Reviews

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Craig H

Dirty and disgusting will never go here again. The cutting board is almost black!!! That’s mold and filth!! The place has never been cleaned from the appearance. My fiancé usually goes here and goes thru the drive thru. After this she agreed we will never eat from here again. I really can’t believe someone hasn’t gotten sick!!!

Jerricca Simpson

I live in town and never have a good experience at this subway.. I have work at a couple different subway in my life and have never been in one as dirty and unfriendly and careless. The kids there have no ideal how to make a sandwich the way it suppose to be made. So much sauce. If there was more the one sauce. That would be ur hole sandwich flovor...This place is so so dirty . Like they never picked up a rag and wipe nothing off. I went there last night and there lettuce was brown and slimy . Bread is alway hard and falling apart. I got a meatball with no sauce and the meat balls were dry and burnt. I not only pay for and dry sandwich with no lettuce because lettuce that looked like that can make u sick. Very sick.. and ender with a dry burnt meatball sandwich. The employees are never friendly. Rude teenagers.. they have no personality.

Kevin Headley

15 minutes until closing and wont take an order you suck.

Jerry Jones

This subway is pathetic. Can't ever get an order right and they are always closed early.

Leon Kaeb

Ok for small town. Staff should be a bit more friendly. Large expanded menu.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Wrap

Cheryl Pennington

A nice quiet place. Not many customers when I went in but nice people and a warm welcoming place to go

Atmosphere: 5

Food: 5

Service: 5

Helen Bulthouse

I ordered a salami and provolone on cheese bread 6 inch along with the foot long pretzel. The pretzel was warm and soft with just the right chew. It was so delicious ?

Atmosphere: 5

Food: 5

Service: 5

That Cheese Guy

Hi allison

Lidia Zehr

Great

Atmosphere: 5

Food: 5

Service: 5

Samantha Mostafa

I don’t expect much from a Subway but boy is this store disappointing. The food is abysmal- either you receive stale bread, old meat, or your order is completely wrong. We haven’t ordered once where there has been a sandwich 100% correct. We don’t ask for a million things so it can’t be hard to have a meatball sub with Parmesan cheese on white, but apparently it is. The service is probably the root of the problem. Employees are mostly high school students who could give less of a care and wouldn’t notice if the store was on fire. I’ve taught kids and can know how hard it can be to maintain attention, but these kids look like zombies. When they’re not on their phones at the counter, they’re rolling their eyes when you walk in the door and whipping through sandwich making so fast they should be working at nascar (or not since they’d actually have to do their job correctly). The restaurant itself has just a feel of grime that doesn’t really go away. If you’re not looking for anything but a basic overprice sandwich with subpar service, this is the Subway for you.

Atmosphere: 3

Food: 1

Service: 1

Sara Wherley

Last night we went through the drive thru at 8:50. I do know they close at 9. As we pulled in the drive thru a woman in maroon looks at us say no motions her hand to her neck as of a no. And she goes inside. No one answers the drive thru and there was people inside getting food as well. The lady in maroon watched us through the drive thru window. I assume she was the manager. There sign off before closing and refused to serve us super rude and unprofessional. We attempted several times to call and they took the phone off the hook. It was before 9.Just to add I’m upset about how I was treated. She could have politely told me no. Instead she ignored me. I understand customer service and being just done at the end of the night but that was completely unprofessional and uncalled for.Update:5/14/23Went back again today and same rudeness. They just shoved my food out the window. impolite. Poor management. Not to mention the sloppy sandwiches. But the rudeness is really what is the issue.poor customer service. Contacted customer service. They refuse to answer their phone…

Rich Hogan

Always Great Food and Service. Always pretty busy.

Atmosphere: 5

Food: 5

Service: 5

james perkins

All I can say is praire central school has failed so many people. They people working here can't even do simple equations as simple math. Watch what they charge ya I ordered 2 6 inch subs and when she gave me total I said that's not right re rang it u and I tod her again that's still not right so I paid it look at yep still charged me for 1 footlong and a 6 inch then she was very rude to me when I demanded my money back. Not even a apology

Alissa Birge

This store never answers the phone no matter how many times you call. Plus they said they don't accept coupons even though they always have before. I get coupons in the mail and can't use them? Ultimately didn't even get any food and left to go somewhere else.

Atmosphere: 5

Food: 3

Service: 5

Gerry Gilmor

Took way too long to get our food.

Atmosphere: 4

Food: 3

Service: 4

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