Dairy Queen Grill & Chill

1204 W Main St, Fairfield
(618) 842-9700

Recent Reviews

Brittney Jamison

I have always had a wonderful experience with this dairy queen. I can't believe the reviews I'm seeing on here. I live in Mount Vernon where our dairy queen is horrible. Not only the service but the food as well, you get soup for milkshakes and everything you order is messy and nasty. Fairfield Dairy Queen has really good service and the most delicious treats. I've never had any of the girls there speak to me in anyway that wasn't sweet and professional. Keep up the good work!!!

Atmosphere: 5

Food: 5

Service: 5

jack Myers (TARZANALO)

great place to take family or yaself...on any occasion..respectful Crew ..recommendation YES TWO THUMBS UP...ESPECIALLY WHEN YA HUNGRY

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Topping

jack Myers

great place to take family or yaself...on any occasion..respectful Crew ..recommendation YES TWO THUMBS UP...ESPECIALLY WHEN YA HUNGRY

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Topping

Jason

They moved their ordering thing, it didn't really help with the wait times.

Olivia Bozman

Picture this. You just gave birth and your first meal at home is DQ. You make a simple order, 4pc chicken strip basket with ranch. They give u 3 small pieces of chicken, no dipping sauce or gravy at all, and no toast. Receipt was not in the bag after asking for it.

Atmosphere: 2

Food: 1

Service: 1

Dena Marie Bailey

Love it I !!?????Dietary restrictions: noKid-friendliness: YesWheelchair accessibility: It looked fine to me but,not really sure since I don't use a wheelchair!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

jefcyn67

I went at 1 pm roughly on Nov 6 2023. Me and my wife used coupons but the total seemed unusually more than it should have been and I wasn't given a receipt and my order was incorrect when brought to the table . When the manager came to address my concerns she got very rude and told me we obviously couldn't afford to eat there and probably shouldn't come back. I will be telling all my friends about this experience. It wouldn't surprise me if she pocketed the extra money.

Atmosphere: 3

Food: 5

Service: 1

Shannon Hays

We were in line ordering. The lady talked to us in drive thru speaker like a #### dog.. It was at 12:13 p.m.. She needs to learn how to be respectful to your customers..Thats a first time someone has acted like that.

Atmosphere: 1

Food: 1

Service: 1

Steven Miller

My fiancée order food from DoorDash and they got our food and drink items wrong. And with me being a type 1 diabetic taking a drink of regular soda expecting it to be diet is frustrating and poor service on the staffs part. It doesn’t stop there I called in my order being wrong and the manager just sat there and tried to argue with me about what I ordered and struggled to even remember what I told her was messed up.

Food: 2

Service: 1

Taylor Beard

I ordered a 4 piece chicken strip basket with large drink. Menu said $6.47 and add drink to any basket for $1.40. I end up I paying $8.19 for basket and 49 cents for my drink. They told me there was nothing they could do about it. It’s 2023, y’all need to fix your menu pricing. That’s misleading and misguiding. If I would’ve known that, I would’ve went somewhere else where I’m not spending $10 just for myself. Also there’s no parking other than by the front door now so I had to drive somewhere just to eat my food.

Atmosphere: 3

Food: 5

Service: 2

Jordan Ferguson

I ordered online, gravy was smashed all over the food.

Atmosphere: 3

Food: 1

Service: 5

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Ashley Smith

Went to Fairfield Dairy Queen got my son a blue slushy on the way home. He said it tasted bad. I took a sip and it definitely tasted like bleach water. I called the store and they said they could not give me another one and said they think it tastes fine.

rhonda w.

Their food is so bad I quit eating there a year ago. Hopefully it's better now. The tomato in their BLT salad is the top skin part of the tomato that is usually thrown away, the chicken strips are all breading with very little chicken, and fried so hard they are inedible, and fries are always soggy. Always.

Heather English

So the food is good but when it comes to keeping the word of a manager to a customer from the owner her self is a complete LIE!!!!! They do bad business and don't deserve to have people money, it's sad that they won't uphold a promise to the people that come through. Always remember two things, one we pay yalls bills. Without customers you have no money flow so your bills go unpaid and 2 GOD is always watching your actions and everyone will answer for being dirty towards other humans. Update 6/4/2023 we tried to come again and sent our son and bad again fries are old and nasty and chicken Was burnt and to hard can't even eat, dod not give all drinks. Just a joke dude. We have contacted corporate and if bad business is yalls way than you should be made to close doors PERIOD.

Atmosphere: 1

Food: 1

Service: 1

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