Charleys Cheesesteaks
280 St Clair Square, Fairview Heights
(833) 230-2930
Recent Reviews
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I order takeout from here very often, and the staff are all so fast and kind! I love how easy it is to customize my orders online, and they always get it right đââď¸âşď¸ Thank you for staying around for so long! Your sandwiches are just so good đ§Ą
Atmosphere: 5
Food: 5
Service: 5
Food always good and lemonade be extremely sweet sound ease a bit in it all Charley's could on the lemonade but food good
I had ordered my food Togo for me and my boyfriend and the chick at the register didnât repeat my order back at all my sandwich was all wrong! Maybe if she wasnât worried about the boys behind me she couldâve got my order right also told her I wanted 2 regular fries and she charged me for a large. Loved this place years ago but definitely needs better management and staff. I would probably get better service at McDonaldâs
Atmosphere: 1
Food: 1
Service: 1
I love that there is a kiosk here so you can put in your own order and bypass the line of people waiting for the cashier. My order is always correct when they call out my order. Food tastes good, but for the price I wish the portions were bigger. This is not really the fault of Charley's because they are in a mall, but the tables are always dirty and sticky.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
They are rude ! Barely puts cheese on fries. Food has went downhill ..
Atmosphere: 1
Food: 1
Service: 1
Just salty they wouldn't give me a side of ranch
Staff was rude. Manager was too busy to deal with me. Her assistant laughed at me. They called security on meâŚI guess all 9 of them were all scared. Wonât go backâŚthatâs ok because Takoz and the bento box at the Japanese place are 10x better anywayâŚand they are all nice.
Atmosphere: 1
Food: 4
Service: 1
When waiting for my food, the cash register lady said âHello! Your Foods Ready!â In a snarky attitude. As I went up to get it, she was laughing at me and she turned to her coworker and he was laughing. Dad went up to them and said âYou think this is funny!â He got the manager and laughed at dad. Dad called corporate and made a complaint. Very disrespectful, NEVER AGAIN!
Atmosphere: 2
Food: 5
Service: 1
Got order wrong once. Eat here almost every
Atmosphere: 2
Food: 4
Service: 5
Super rude service!! Cashier literally lied straight to my face about closing at 7:50pm after I had been standing at the counter for a few minutes simply being ignored with her back turned to me purposely. Then she finally turns around after I say âexcuse me, Maâam,â Iâd like aâŚcuts me off and says weâre close at 7:50pm. Customer service is so not what it used to be. I think people need to start holding these businesses accountable because this is pitiful and completely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was in a food court.
Atmosphere: 3
Food: 4
Service: 4
My sandwich was tasty. My daughter had a buffalo chicken sandwich and she thought it was good as well! No complaints here
Parking: It's a mall so the parking lot is huge
Kid-friendliness: Games and kid friendly things to do in the food court
Wheelchair accessibility: A lot of room for a wheel chair
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken California
I really enjoy this location. I may need to stop going if my next sandwich is dry again. I was slightly disappointed this trip. I will give it one more chance. Their strawberry lemonade with fresh fruit is awesome!!!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken California, Original Fries
I love this place. If your a Philly cheesesteak lover you knw its all about the bread and they GOT IT!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Philly Cheesesteak Loaded Fries
Excellent food and great service!
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