Employees were arguing behind the counter. More like one employee berating others. Asked for spur cream on my dish and got about 20oz worth. Never going back.
Atmosphere: 2
Food: 4
Service: 2
tehya maddan
Cleanest chipotle I've ever been in
Atmosphere: 5
Food: 5
Service: 5
Jeanne R
My daughter and I had lunch there this past Saturday. The place was filthy. The bathroom was filthy.I didn't notice at first because you order and then go find a seat.Will not ever return. The service was just below average.Deserves 0 stars
Recommended dishes: Guacamole
Bert Shirley
Place was dirty and disorganized. Staff was inattentive, slow, and poorly trained.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Burrito Bowl
Jadyn P
I am constantly finding myself disappointed with this location. The last 4 or 5 visits I’ve made to this place, they are out of several items due to the cook not paying attention when the person up front calls quarter and half of each thing. Tonight the cook caught an attitude with the girl up front because she asked for more chicken after calling quarter and half, and he had yet to drop any! This caused me to leave due to them not having what I want and being told it would be around 20 minutes until more chicken was ready. The other times I’ve gone I hear constant bickering that have gotten pretty close to physical fights and yelling between staff members in front of the customers. Puts a bad taste in my mouth about the whole place and the staff they’ve chose to hire. Epic fail from the hiring manager, the rude and snotty staff, and the crabby chef in the back. YIKES!
Atmosphere: 1
Food: 5
Service: 4
J M
Always disappointed at this location. Photo shows my $5 worth of guacamole ?? what a joke.
Atmosphere: 1
Food: 1
Service: 1
Glenn Stanley
Customer service is horrible. The cashiers needs to learn how to read and count .
Atmosphere: 1
Food: 1
Service: 1
Connie Barbatti
Food way to
Atmosphere: 2
Food: 2
Service: 3
Alex Goble
Dirty restaurant, terrible portions and the staff look like they hate your guts and move at a snails pace. Do not recommend.
Why is it 9pm and they are only taking online orders stating there isn't enough food. They close at 10pm and it's Friday night. It is always something at the Fairview Heights IL location. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Erin Gottschall
This location is disgusting. We used to eat here once a week, but just can’t after what we have seen. The tables, food line, floors and bathrooms are never wiped down, the trash can has been overflowing every time we are there, and the drink/utensils are never stocked. My family and I have witnessed staff members at the grill licking their fingers while prepping food, eating tortillas, drinking drinks, and on their phones while standing in the food line. We’ve also heard them arguing and seen them rolling their eyes at customers and other coworkers almost every time we are in. I want to eat Chipotle so bad, but will never eat at this place again. I’ve heard the same from many other people in the area as well. This place needs a total makeover with a separate area for online orders as that really jams up the line.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Barton
The food was great and the employees were very friendly and polite.
Didnt like...wasn't. My taste
Atmosphere: 5
Food: 3
Service: 4
Employees were arguing behind the counter. More like one employee berating others. Asked for spur cream on my dish and got about 20oz worth. Never going back.
Atmosphere: 2
Food: 4
Service: 2
Cleanest chipotle I've ever been in
Atmosphere: 5
Food: 5
Service: 5
My daughter and I had lunch there this past Saturday. The place was filthy. The bathroom was filthy.I didn't notice at first because you order and then go find a seat.Will not ever return. The service was just below average.Deserves 0 stars
Recommended dishes: Guacamole
Place was dirty and disorganized. Staff was inattentive, slow, and poorly trained.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Burrito Bowl
I am constantly finding myself disappointed with this location. The last 4 or 5 visits I’ve made to this place, they are out of several items due to the cook not paying attention when the person up front calls quarter and half of each thing. Tonight the cook caught an attitude with the girl up front because she asked for more chicken after calling quarter and half, and he had yet to drop any! This caused me to leave due to them not having what I want and being told it would be around 20 minutes until more chicken was ready. The other times I’ve gone I hear constant bickering that have gotten pretty close to physical fights and yelling between staff members in front of the customers. Puts a bad taste in my mouth about the whole place and the staff they’ve chose to hire. Epic fail from the hiring manager, the rude and snotty staff, and the crabby chef in the back. YIKES!
Atmosphere: 1
Food: 5
Service: 4
Always disappointed at this location. Photo shows my $5 worth of guacamole ?? what a joke.
Atmosphere: 1
Food: 1
Service: 1
Customer service is horrible. The cashiers needs to learn how to read and count .
Atmosphere: 1
Food: 1
Service: 1
Food way to
Atmosphere: 2
Food: 2
Service: 3
Dirty restaurant, terrible portions and the staff look like they hate your guts and move at a snails pace. Do not recommend.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Wayyyy to much salt in the
Atmosphere: 1
Food: 1
Service: 1
Why is it 9pm and they are only taking online orders stating there isn't enough food. They close at 10pm and it's Friday night. It is always something at the Fairview Heights IL location. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
This location is disgusting. We used to eat here once a week, but just can’t after what we have seen. The tables, food line, floors and bathrooms are never wiped down, the trash can has been overflowing every time we are there, and the drink/utensils are never stocked. My family and I have witnessed staff members at the grill licking their fingers while prepping food, eating tortillas, drinking drinks, and on their phones while standing in the food line. We’ve also heard them arguing and seen them rolling their eyes at customers and other coworkers almost every time we are in. I want to eat Chipotle so bad, but will never eat at this place again. I’ve heard the same from many other people in the area as well. This place needs a total makeover with a separate area for online orders as that really jams up the line.
Atmosphere: 1
Food: 1
Service: 1
The food was great and the employees were very friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Chicken Bowl, Cilantro-Lime Rice, Veggie, Chips, Steak
I left because of they gave me a quarter spoon of protein. Please don’t go here they’re not giving correct portions.
Atmosphere: 1
Food: 1
Service: 1