Chuck E. Cheese

The salad bar selection has gone waaaaay. They do not stamp children hands anymore. Doors just swing open like a saloon. Not safe for children to be left alone while playing the games. Can walk right out. Must keep your head on a swivel at all times.

Workers were hanging out in the back neglecting their duties constantly. Food took forever due to that.

Alyssa was such a joy to work with. She made sure our children had the most pleasant experience all while giving the adults the most positive caring energy. Thank you for making our experience so sweet Alyssa!

I have loved Chuck E. Cheese since I was a kid. I take my grandchildren there often and they enjoy themselves thoroughly. I don’t usually order food there, but I did this time. I got salad bar and a medium pizza for my daughter and my two year-old granddaughter and myself to share. The pizza was great! But the salad bar wasn’t and it was pricey. Other than that, I cannot complain.

From the moment we walked in the door we were greeted with smiles and good vibes. Chuck E was the best we have ever had the pleasure of meeting!

Commenting from my own experience, the service there is horrible. If you ever ask them a question about something, they act as if you are bothering them. There was only one nice young man there. It definitely is not as happy or great for birthday parties as they use to be.

The place was filthy the service atrocious. We paid for our food and $12 for our kid to play on the trampoline it was locked up but when we finally found someone to open it after 30 minutes they let 5 kids that came in after us in first and said she'd have to wait only 5 kids at a time allowed. Then 2 minutes later they let another little girl in making it 6 kids in there. My child was upset and wouldn't eat so we left now I'm thourally ticked off because we didn't think to get our money refunded. WE WILL NEVER EVER GO TO CHUCKY CHEESE AGAIN NOT EVER.

Bought a 2hr game pass for 42 bucks for my 6 year old. He was satisfied within and hour or so. However seeing Chucky perform was nice as a birthday party was going on. We didn't get any pizza because he wasn't hungry. They have a few 2 player games. Eventually would like to book a birthday party there to experience the Main Attraction Chucky Chesse Himself. You can also pause the game pass one time only to eat or take a break so all in all was fun maybe if my son had a brother or sister would of made it a lil more adventurous.

We'll go back again

The experience was cool. They have a jumping area which my daughter enjoyed. Arcade games and prizes as always.

It was crowded. It was overpriced and though employees don’t like their job.

I went to the Fairview Heights Chuck E Cheese this evening with my grandson. We waited in line to place our order. Once we got to the cashier we were told they weren’t taking orders?!? This was around 630 in the evening; how are you not taking orders?

I have had a membership for two months and this is the second major incident (previously our game card wouldn’t work to be told by the workers there was nothing they could do).

This location provides a poor experience!

For 1 hour of gaming for two kids, 1 pizza and four sodas, it was $150.00. You have to go pickup your pizza from the kitchen. Intoxicated adults, more security than workers. Hard pass for me.

We ordered online so we could pick up a pizza. Husband said when he got there the staff was rude, rolling eyes, screaming out orders but not really speaking to customers, so just didn't want to be there in general. I think people forget that they wouldn't have jobs if they didn't have customers. We love the pizza but won't be going back again.

All the kids had a blast. The Birthday girl loved every second of her party. Kids and grown ups alike had so much fun! Tbe staff is wonderful! Very kind and professional. Great place!