Terrible customer service. Sat at the drive thru window while staff sat around for 10-15 minutes. Ordered a salad and was never acknowledged.
Service: 1
Ashley Goza
If I could give all 0 I would first off the place is horrible looking inside so dirty looking service was ok but could of been better lastly for the price you pay for this food it taste so horrible it's crazy the meat taste like frozen meat you should be getting fresh meat stuff that taste good me and my husband couldn't even finish our food thats bad I would never ever come to this place again or suggest it to anyone
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fettuccine, Baked Spaghetti
Kherin Wells
UPDATE: So ive gone back twice since the first review and I have to say they have put generous portions od sauce in my food both times I am very pleased with this establishment and how they listen to their customers. The food taste amazing & they have a nice &friendly cashier at the drive thru here now who makes it an even better experience ordering your food.
Barely put sauce on your spaghetti, im not a child I at least want my sauce to at least be able to make spaghetti smh, get it together fazoli we are paying customers I at least want my moneys worth not penny pinch paying customers. The location in Southern Missouri is super nice, the customer service is amazing happy cashier and they make the food with care. This location sucks sorry not sorry. Do better by your customers
Atmosphere: 5
Food: 5
Service: 5
Dana Sheets
Good food clean restaurant friendly people
Atmosphere: 5
Food: 5
Service: 5
David Henderson
They had a veterans day deal so I stopped in to try them for the first time. They were very busy but churning out timely orders and the dinner was very good. Will return for sure. And thank you for supporting veterans.
Atmosphere: 5
Food: 5
Service: 5
Steve Muren
After a couple of poor experiences with the double slice pizza.....this time it was fantastic! Plenty of sauce and cheese.....it was really good! The breadsticks were excellent as well. It was busy on a Sunday night and the workers were still very helpful and friendly!
Atmosphere: 4
Food: 5
Service: 5
Robin Arnold
The guy working the register was very nice. He was very polite to my kid too.
Atmosphere: 3
Food: 5
Service: 5
Tim Dunn
The portions are awful for what they charge. You can go to the hill for same price and get double the portion and better quality.
Atmosphere: 2
Food: 3
Service: 1
Joshua Ivey
The food was not up to par and half the dining room was closed off and nothing was served on a plate. There was no silverware at all.
Atmosphere: 2
Food: 1
Service: 3
Julie Jablonski
Bland, expensice and in general not as good as it used to be.
I usually go to this restaurant during the day, but due to my changed work hours, I now visit around 8 pm. The drive-thru service is terrible. Every time I've been, the wait has been at least 10 minutes, even when I was the only one in line. Tonight, on 9/22/24, it was absolutely unacceptable. I waited so long that I ended up leaving. The drive-thru service definitely needs improvement.
Malgai
Food was great and the restaurant was clean, and despite it being busy, Regan and the other staff were quick and polite. Would recommend
Atmosphere: 5
Food: 5
Service: 5
T Walker
Regan, you are THE BEST!!! You are very friendly laid back and chill. You promote very positive vibes and made us feel like we were home with family. Thank you a bunch!!! This is one of the main reasons we come to Fazoli's. It is ALWAYS a good time.
Atmosphere: 5
Food: 5
Service: 5
Ahegao Toram
I normally do not bother to write up reviews as I find them to be tedious and I just can’t be bothered majority of the time. However the service I received through drive-thru last night was exceptional. I received my order on time and Brielle was lovely.
Atmosphere: 4
Food: 5
Service: 5
William Barber
Awesome food. Always good 👍 thanks again bill barber 👍,...
Terrible customer service. Sat at the drive thru window while staff sat around for 10-15 minutes. Ordered a salad and was never acknowledged.
Service: 1
If I could give all 0 I would first off the place is horrible looking inside so dirty looking service was ok but could of been better lastly for the price you pay for this food it taste so horrible it's crazy the meat taste like frozen meat you should be getting fresh meat stuff that taste good me and my husband couldn't even finish our food thats bad I would never ever come to this place again or suggest it to anyone
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fettuccine, Baked Spaghetti
UPDATE: So ive gone back twice since the first review and I have to say they have put generous portions od sauce in my food both times I am very pleased with this establishment and how they listen to their customers. The food taste amazing & they have a nice &friendly cashier at the drive thru here now who makes it an even better experience ordering your food.
Barely put sauce on your spaghetti, im not a child I at least want my sauce to at least be able to make spaghetti smh, get it together fazoli we are paying customers I at least want my moneys worth not penny pinch paying customers. The location in Southern Missouri is super nice, the customer service is amazing happy cashier and they make the food with care. This location sucks sorry not sorry. Do better by your customers
Atmosphere: 5
Food: 5
Service: 5
Good food clean restaurant friendly people
Atmosphere: 5
Food: 5
Service: 5
They had a veterans day deal so I stopped in to try them for the first time. They were very busy but churning out timely orders and the dinner was very good. Will return for sure. And thank you for supporting veterans.
Atmosphere: 5
Food: 5
Service: 5
After a couple of poor experiences with the double slice pizza.....this time it was fantastic! Plenty of sauce and cheese.....it was really good! The breadsticks were excellent as well. It was busy on a Sunday night and the workers were still very helpful and friendly!
Atmosphere: 4
Food: 5
Service: 5
The guy working the register was very nice. He was very polite to my kid too.
Atmosphere: 3
Food: 5
Service: 5
The portions are awful for what they charge. You can go to the hill for same price and get double the portion and better quality.
Atmosphere: 2
Food: 3
Service: 1
The food was not up to par and half the dining room was closed off and nothing was served on a plate. There was no silverware at all.
Atmosphere: 2
Food: 1
Service: 3
Bland, expensice and in general not as good as it used to be.
Restaurantji Recommends
I usually go to this restaurant during the day, but due to my changed work hours, I now visit around 8 pm. The drive-thru service is terrible. Every time I've been, the wait has been at least 10 minutes, even when I was the only one in line. Tonight, on 9/22/24, it was absolutely unacceptable. I waited so long that I ended up leaving. The drive-thru service definitely needs improvement.
Food was great and the restaurant was clean, and despite it being busy, Regan and the other staff were quick and polite.
Would recommend
Atmosphere: 5
Food: 5
Service: 5
Regan, you are THE BEST!!! You are very friendly laid back and chill. You promote very positive vibes and made us feel like we were home with family. Thank you a bunch!!! This is one of the main reasons we come to Fazoli's. It is ALWAYS a good time.
Atmosphere: 5
Food: 5
Service: 5
I normally do not bother to write up reviews as I find them to be tedious and I just can’t be bothered majority of the time. However the service I received through drive-thru last night was exceptional. I received my order on time and Brielle was lovely.
Atmosphere: 4
Food: 5
Service: 5
Awesome food. Always good 👍 thanks again bill barber 👍,...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lasagna
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