McAlister's Deli
101 Frey Ln, Fairview Heights
(618) 622-8590
Recent Reviews
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place is a joke, everything we order takeout the order is never correct. Soups were dumped sideways in the bag spilling everywhere and workers don't care about it.
Great flavor. Fast service
Always great food service was slow this time but that is the exception as usually my order is waiting for me . My Salad was delicious as always. I usually order online and pickup and my order. I think they were short staffed and just overwhelmed today.
My husband came in for a take out order on 4/13/25 11:07 AM. We got a bowl and a cup of broccoli cheddar soup along with one just a spud and one carrot cake. We've been eating at McAlister's dinning in and take out for quite awhile never had an issue until today the soup was not as good as normal. It was darker in texture tasted a bit different and very little broccoli ended up dumping it out. Just wanted to let you know don't know if you went with a different brand or what. Otherwise your food is great and great service.
Haven't been to this establishment since November of 21. The manager running this place is a joke. No spuds at 2:00 in the afternoon on a Wednesday. Very little meat on the sandwiches now out where the salt, pepper and sweetener was. Both of them was completely empty. Terrible location
The staff were very friendly and helpful. Food was great.
The best McAlister's Club.
Atmosphere: 5
Food: 5
Service: 5
Ordered a holiday cookie tray. To sum it up, only a few cookies were “holiday” with M&M’s on them, but there were Halloween ones in it, and oatmeal raisin. On top of it, they were all overbaked. Pictured below: Expectation vs Reality. $38 wasted
Food: 1
Anthony was the most polite and helpful employee I’ve ever had the pleasure of meeting. Food was great but nothing compared to his positive attitude and dedication to making sure we enjoyed our experience!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baked Potato
Compact parking lot. Good service. Food was good.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Ordered the veggie sandwich through Door Dash. The avocado on the sandwich was ROTTEN. It should have never been put on a sandwich yet they did it anyways. The potato soup was also very watery, like they put extra water in it to make more. I'm very disappointed in the poor quality.
Food: 1
Food arrived approximately 25 minutes after ordering, cold to the touch. It wasn't terribly busy, but it took forever for the cashier to take our order and comprehend what we were saying. Napkin dispensers were empty and plenty of tables were dirty.
Atmosphere: 2
Food: 1
Service: 1
Although I didn't order one, their salads are humongous. I do wish they had a really good coleslaw, but they don't.
Atmosphere: 5
Food: 5
Service: 5
Amazing place. Even more Amazing service. Anthony deserves a raise!! My 1st time here and he sold up the menu. I was treated with a friendly smile and it was as if I was talking with family. This guy is a Rockstar for this company. ?
Atmosphere: 5
Food: 5
Service: 5
Always good food, quality service. We go there multiple times a year.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The McAlister's Club, Steamed Broccoli
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