Red Lobster
110 Ludwig Dr, Fairview Heights
(618) 397-9251
Recent Reviews
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Yoyo was great!!
Atmosphere: 5
Food: 5
Service: 5
We had Dana and Amy as our waitresses and they did a phenomenal job.
Atmosphere: 5
Food: 5
Service: 5
Andrea recommended us a new menu item, the Lobster Lover's Dream, that was a dream to eat. Afterwards, she said my girlfriend and I were the first to try it at their restaurant because it had just been released that day. How casually and genuinely she explained the bundle would've not given me that impression; she straight up knew we'd like it. We appreciated her recommendations and attentiveness, and the food was of course phenomenal.
Atmosphere: 5
Food: 5
Service: 5
To begin with, Red Lobster is definitely a greatly improved experience in the time since the new CEO revamped and refocused the menu. This was evident in the variety of lobster- and crab-heavy offering (including a variety of seafood boils).
In addition to a very delicious meal, our server was friendly and attentive and truly cared about making this a good experience. We are semi-frequent diners at this location (we likely average about 8-10 experiences per year). Tonight's server (Andreea?) was by far the best we've had. Perfect attention to detail and genuinely welcoming. This was well worth our time and money; we will be back!
Atmosphere: 5
Food: 5
Service: 5
Andreea's service was professional, thoughtful and courteous. She checked back multiple times to ensure I had everything I needed. Even with a large party she was waiting on, she was attentive to me. The food was hot, good and priced fairly.
Atmosphere: 5
Food: 4
Service: 5
We had a group of 20 and the staff was amazing...Darbie, Ariana, Jason, Jada, and Lexie....they were the best ever! Attentive, fast, and the best customer service! Best trip ever!
Atmosphere: 5
Food: 5
Service: 5
Jason, Jada, Arianna, Darbie and the kitchen took amazing care of our huge family table of 19. Everything was timely and correct. Lexi helped accomdate seating our large group all together.
Atmosphere: 5
Food: 5
Service: 5
Awesome!! Awesome! Alexa, Darby, Arianna, Jason, Jada were so great!
Atmosphere: 4
Food: 4
Service: 5
Jason was wonderful, attentive, and an excellent server for our family! Will definitely come see him again.
Atmosphere: 5
Food: 5
Service: 5
Omg 6:30 on a Friday night and they are seating people but telling them no one can use the bathroom because they aren’t working.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For my birthday I went here to celebrate i ordered the week day special which was Wednesday the steak was tough I couldn’t chew it the rice was cold so was the grill shrimp I didn’t complain are asked if they could recook it I didn’t want the stereotype about people with my skin tone i was planning on coming back but the food wasn’t too my liking
Atmosphere: 5
Food: 1
Service: 5
The food was great. Jason was our server. He was very attentive and took great care of us.
Atmosphere: 4
Food: 5
Service: 5
Waitress (Candice) provided excellent service and was friendly & cheerful. Food was served in a timely manner and the lunch menu has delicious offerings at a very reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Jason S & Amber had to deal with a rude customer next to me and my mother and they handeled it really well. 10/10 service, nice staff, and a good atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Jason S. Was a great waiter. My son and I were sitting next to a table and it was rough to watch how they treated him, but Jason remained positive and still ensured we had a great dining experience.
Amber was also wonderful.
Atmosphere: 4
Food: 5
Service: 5
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