Sheridan's Frozen Custard

5326 N Illinois St, Fairview Heights
(618) 233-9694

Recent Reviews

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Jody Dietrich

adults are needed. we shouldn't be able to drink the royal turtle. I'm not sure what the kids are doing in there this evening. I should have gone to the competition. gonna be a while before I go back there

Cynthia Palacios

The Best Frozen Custard Around!!!! Still the best! 2021
Still the Best!!! 2024

Atmosphere: 4

Food: 5

Service: 5

Tim Voss

Two night in a row, great each time. Not cheap but good size serving.

Atmosphere: 4

Food: 5

Service: 5

Essence Christine

I decided to get ice cream on a Sunday night with my niece. Sheridans has always been a family favorite. However, this visit was different; customer service was mehh and the wait time was really long. My total was $9.47, I gave the young lady my card and she immediately dropped the F word after processing my transaction. She told me to hold on and closed the window. Long story short I was charged $54.97!! They claimed they refunded my card, which I have yet to see the refund and they still went back to charge me the $9.47! The entire interaction was unprofessional. I get mistakes happen but own up to them and ensure the customer is getting the best service!!

Atmosphere: 1

Service: 1

Rachel Spencer

My son and I's spot since he was little. Delicious treats! Thank you.

Atmosphere: 5

Food: 5

Service: 5

Nabila Lopez

The best ice cream ever!!!! They need to reopen again please back in my hometown Atlanta Georgia!???

Atmosphere: 5

Food: 5

Service: 5

Dawn Brink

Parking: Two handicap spots.

Kid-friendliness: But on busy road.

Wheelchair accessibility: Ramp on side with handicap parking but order window was too high.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turtle Sundae

Shelbria Kelly

As was previously mentioned, they were out of chocolate when we arrived, though we were pretty late (15min before closing). Very cute ice cream shop with outdoor seating and a drive through (no indoor seating). The custard wasn’t exceptional but it eased my sweet tooth and I enjoyed it!

Atmosphere: 3

Food: 4

Service: 5

toondebt11

Good treats! And friendly staff.

Atmosphere: 5

Food: 5

Service: 5

julie murphy

My chocolate concrete was so good. So was the royal turtle. Yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turtle Sundae

Uncle Ruckus

Reminded me of diddy’s house

Atmosphere: 1

Food: 1

Service: 1

Bapaserpent

Ice cream had random nuts in it when i asked for chocolate icecream with brownie bites

Atmosphere: 1

Food: 1

Service: 1

Vinny Burklow

The food was bland and the service was poor. Don’t come here if you wanna sit for 40 minutes waiting on a two scoop vanilla cup.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Brownie

Christopher Noel

worst frozen custard i’ve ever had it tasted like someone had just ate their food spit it up in a cup and fed it to me i hated it never again will i eat here

Atmosphere: 1

Food: 1

Service: 1

Kyle Smith

Bad service, food took 20 minutes, worker was rude and custard was melted

Atmosphere: 1

Food: 1

Service: 1

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