Subway
620 Lincoln Hwy, Fairview Heights
(618) 632-6363
Recent Reviews
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DO NOT DO BUSINESS with these people! I used to be a regular customer but since these owners from India took over, it’s a total ripoff. As other reviewers noted, they intentionally skimp on the meat portion of the sandwich so there’s a ton of bread and hardly any meat. They also took our coupon, pretended to accept it, and then laid it back on the counter while charging us FULL PRICE without so much as a word! These people are crooks & thieves, and are taking customers’ hard earned money but not giving them a fair portion! I’m going to report them to Subway corporate bc they should adhere to portion guidelines, coupon policies, etc, and they are NOT. I will never return to this crooked establishment!
Atmosphere: 1
Food: 1
Service: 1
Won’t be coming here again. Nothing wrong with the staff. But I don’t like subway employees that ration and are stingy with portions.
Atmosphere: 3
Food: 4
Service: 2
Will never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
The worst place I’ve ever been I will never go there again need new management or owner very disrespect in all ways can’t even really even put words to how bad it was
Very convenient 👌 👏
The employees were polite, they take coupons, and the food was tasty. There's lots of Subway locations around here, but I will most definitely come back to this one.
Atmosphere: 5
Food: 5
Service: 5
My daughter went to this location as I frequently go myself and requested two salads with double rotisserie chicken on both as I’d usually purchase for my mom and the individual behind the counter kept carrying on as if he did not understand what she was asking for.
I had a similar experience with both the male and female there two days prior as well as another customer whom came in after me.
This use to be my go-to Subway in our area but they’ve changed that for me.
They tend to have the audacity to become angered or frustrated because they so called do not understand what you’re saying to them, plain and clear.
They’d look at each other and begin to speak their own language to each other while laughing and looking you in your face.
Back to these so called salads; my daughter took the two salads to my mom which had very little lettuce or ANY veggies at all for that matter and certainly not a double rotisserie chicken.
My mom sent me the photo of her salads while I was at work and I couldn’t believe how they treated my daughter as we pay for excellent services and don’t even receive mediocre service.
Not only that, the tomatoes looked old, everything about it was ridiculous.
I started to take them back myself but didn’t want to see their faces at all so I will steer clear of that failing joint and make my own.
I’m trying to figure out how to upload a photo of this mess!
Sad case for business.
Friendly staff and excellent menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Garlic Roast Beef
Parking: Shared lot with other businesses
Atmosphere: 2
Food: 3
Service: 3
We have given this subway so many chances! They are rude and dishonest. Such as another reviewer stated with the Coupons. I got the egg and cheese, which is not excluded and had used a coupon before on the same sub. At the end they charged me for the egg separate when I asked why I was charged they said oh we started the build your own so we charged you separate. No, that is not what that is. Didn't even try to apologize and make it right. They have tried to charge me for cheese on the veggie delite when giving the tiniest amount when it's vegetarian the list goes on. The employees are almost mad people are bringing in a coupons. Stop accepting them all together if you are going to be so petty. Everyone brings in the coupons because most Subways suck now none of us want to pay the normal price, when we could go to Jimmy John's, Jersey Mike's etc and be treated nicer for around the same price with no coupon. Do better! And for someone who used to work at Subway super disappointed in how these workers continue to treat customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I asked them to make me 2 cups of dipping sauce for a footlong sub, something I always order at Subway and have never had an issue with across dozens of stores. The cheapskates here refused to give me more than 1 for no reason other than it's a policy they decided for their store. Because they're cheap. I could have gotten the same amount of sauce without issue by having them put it on the sandwich instead but I like dipping it. Basically they annoyed a customer and diminished the enjoyment of my meal for absolutely no reason other than the cost of a $0.05 sauce cup. They also cost themselves the $1 tip I usually leave for counter service. I won't be coming back to this Subway.
Atmosphere: 3
Food: 4
Service: 2
Very clean subway which was refreshing. Sandwich was good. Cookies were not as good as usual however (choc chip). Service was very good and friendly. Prices just keep getting higher and higher.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience! I ordered 3 sandwiches and on each sandwich I was given one thin layer of meat. Everything thi asked for it seemed as though they were counting it. Like literally my meat was so thin I could see my bread. I have never received a sandwich like that from any other subway . Please avoid this location!
Atmosphere: 3
Food: 1
Service: 1
very bad service I had to wait a long time and there were 3 people and there were no customers, they gave me what I ordered on the receipt they charged me for the cheese from my 2 subway and I ordered a pizza obviously it has cheese and I had to ask for my receipt for He wasn't going to give it to me and I asked him why you charged me for the cheese, but he told me it was the one on the pizza. Seriously, I won't come back. The worst thing is.
Atmosphere: 1
Food: 1
Service: 1
Not friendly, stingy on the ingredients, took money- handed the food and no thank you. Auntie needs to smile a little bit
Atmosphere: 1
Food: 2
Service: 1
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