Wendy's
6204 N Illinois St, Fairview Heights
(618) 628-6984
Recent Reviews
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Only went to get frosty last night but they were delicious. Service was defiently a bit slow overall. They had both the chocolate and salted Carmel frosty so it was a win overall.
Atmosphere: 3
Food: 5
Service: 3
The food came out fast and hot good job this time.
Atmosphere: 5
Food: 4
Service: 4
It was my first time ordering food at this location and oh my lord the staff members were so incredibly friendly. We visited today after a bit of Black Friday shopping, ordered our food in the lobby and dined in. We walked in to a full lobby and a smiling cashier that was laughing and joking around with the customer in front of us while we decided what to order. I ordered the baconator combo, which I wished came with more sauce on it but I just grabbed some ketchup from the lobby. I definitely recommend the vanilla rootbeer, it was incredibly delicious and the fries were nice and fresh, and well salted. Another staff member was diligently making sure their tables were clean for customers to accommodate the busy day. Great team members, great service and great food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, French Fries
Tried their new Saucy nugs. They were actually pretty good and the service was really outstanding today in Fairview
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
I had a Krabby patty meal. It was awesome
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. The evening manager should be terminated immediately. My Wife had the worst experience with this restaurant last night 10/24/2024. The food was old so she asked for her money back and the manager as well as one of the crew members cussed her out so bad that she had to dial. 911. Please be aware of this restaurant. I'm surprised it's still open with the staff that they have working the evening shift. Horrible leadership by management.
Atmosphere: 1
Food: 1
Service: 1
Pretty good food, never really had any major issues with it, though I usually prefer to get it delivered. This locations parking lot is a bit awkward to get out of. I've never had any issues with the attitude of the staff, they're usually very pleasant or at least not unpleasant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Fries, 5 Biggie Bag, Spicy Chicken Sandwich, Hamburger, Spicy Nuggs Party Pack
Very slow service
Food: 4
Service: 2
40 minute wait on lunch. Door dash took priority over walk in. 30 completed orders later, I got the food, dumped it in the trash, and left because my lunch hour was nearly over.
Wendy's this location is trash. Dispose of it like I did with your food.
Service: 1
Food received at drive up window.
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Salad, Fries, Chili
Restaurantji Recommends
The food was average at best. Customer service was good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Workers seem to have attitude, not friendly at all
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili
Fast service, great employee who told me about a discount and saved me about 8 bucks, would recommend
Atmosphere: 5
Food: 5
Service: 5
Stopped in to get lunch and the service was great and friendly got my food and was on my way back to work
Atmosphere: 5
Food: 4
Service: 5
Constantly have issues with getting the wrong stuff in the bag, ie ordering saucey nuggs and getting normal 10 piece nuggs instead and having items missing. I finally give a call after several times of not calling and just sucking it up only to be told I have to take it up with doordash even though I ordered through the Wendy's app and doordash did deliver but it was the restaurant that got it wrong. This makes no sense since doordash was only the middle man and it was the staff that made the order wrong
Atmosphere: 1
Food: 3
Service: 1
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