The workers are extremely rude and unpleasant. Its a hit an miss with your order
Atmosphere: 1
Food: 3
Service: 1
lileah castaneda
The worst experience I’ve had!! Manager had the nerve to say this is normal! In his words it’s either going to be like this or uncooked
Atmosphere: 1
Food: 1
Service: 1
YTS Telli
Probably one of the worst customer service experiences I’ve ever had. As a bonus, the coffee was terrible.
Atmosphere: 1
Food: 2
Service: 1
Bree Hodge
I'm so tired of giving this place chances. Major lack in training of employees and management in busy situations. We left after waiting 15 minutes with no service in the dinning room. They ONLY focused on drive thru. Last time they over charged us for our order. When I brought it to their attention I was told there was no way to refund the $3.53 I was overcharged because there wasnt a manager available. They wouldn't at least try and make it right. I tried to get a donut or something for exchange of the difference and was told it wasnt possible. SHOP LOCAL! Much better quality coffee and cheaper prices.
Atmosphere: 1
Food: 1
Service: 1
Brent Hoffeld
Food is good majorly of the time, only thing I've noticed it sometimes they miscount on the donut holes and in the past its never been a problem they've never made a huge deal out of it, but the past couple times we've gone the customer service is really poor we noticed the same lady there both times and theres never any greeting, the one time recently that their was donut holes missing she pretty much accused us of trying to steal with what she said, the looks, and attitude and the looks wasnt just coming from her it was another employee that gives looks too. And last time we went there was no greeting, I was left at the ordering window just sitting there until I said something to see if someone was there. And yes these times I did let write dunkin on both occasions, and they added points to my account but Im sort of doubting at this point if customer service will get better...Wish there was another dunkin near by.
Atmosphere: 1
Food: 3
Service: 1
Emily Robles
Literally the worst location I’ve ever been to. Been there twice never will I ever go back again it’s not common to get ketchup when you get hashbrowns? It’s always something nasty attitude, nasty atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Andrea S
Bad service, no one greets you. Order is never ready on time. And to top it off, today I had a lovely hair in my egg wrap! 🤮
Atmosphere: 1
Food: 1
Service: 2
J L
Person who waited on me was super helpful and was happy to assist with my order
Atmosphere: 1
Food: 5
Service: 5
Nate Schul
This place sucks we are 0 for 5 every time we have came out is were out of syrup we're out of ice we can't make this it's every single time if someone could please inform me of an active time this place is capable of making drinks that's be cool
Atmosphere: 1
Food: 1
Service: 1
Tori Keister
EVERY SINGLE time I come through here they never have what I order. I place an online order and it notifies me that its ready but when I get to the drive thru window they tell me they dont have or can't make what I ordered. I literally only order what is on the menu. Nothing special so I dont understand why this is a reoccurring thing. Absolutely ridiculous
The workers are extremely rude and unpleasant. Its a hit an miss with your order
Atmosphere: 1
Food: 3
Service: 1
The worst experience I’ve had!! Manager had the nerve to say this is normal! In his words it’s either going to be like this or uncooked
Atmosphere: 1
Food: 1
Service: 1
Probably one of the worst customer service experiences I’ve ever had. As a bonus, the coffee was terrible.
Atmosphere: 1
Food: 2
Service: 1
I'm so tired of giving this place chances. Major lack in training of employees and management in busy situations. We left after waiting 15 minutes with no service in the dinning room. They ONLY focused on drive thru.
Last time they over charged us for our order. When I brought it to their attention I was told there was no way to refund the $3.53 I was overcharged because there wasnt a manager available. They wouldn't at least try and make it right. I tried to get a donut or something for exchange of the difference and was told it wasnt possible.
SHOP LOCAL! Much better quality coffee and cheaper prices.
Atmosphere: 1
Food: 1
Service: 1
Food is good majorly of the time, only thing I've noticed it sometimes they miscount on the donut holes and in the past its never been a problem they've never made a huge deal out of it, but the past couple times we've gone the customer service is really poor we noticed the same lady there both times and theres never any greeting, the one time recently that their was donut holes missing she pretty much accused us of trying to steal with what she said, the looks, and attitude and the looks wasnt just coming from her it was another employee that gives looks too. And last time we went there was no greeting, I was left at the ordering window just sitting there until I said something to see if someone was there. And yes these times I did let write dunkin on both occasions, and they added points to my account but Im sort of doubting at this point if customer service will get better...Wish there was another dunkin near by.
Atmosphere: 1
Food: 3
Service: 1
Literally the worst location I’ve ever been to. Been there twice never will I ever go back again it’s not common to get ketchup when you get hashbrowns? It’s always something nasty attitude, nasty atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Bad service, no one greets you. Order is never ready on time. And to top it off, today I had a lovely hair in my egg wrap! 🤮
Atmosphere: 1
Food: 1
Service: 2
Person who waited on me was super helpful and was happy to assist with my order
Atmosphere: 1
Food: 5
Service: 5
This place sucks we are 0 for 5 every time we have came out is were out of syrup we're out of ice we can't make this it's every single time if someone could please inform me of an active time this place is capable of making drinks that's be cool
Atmosphere: 1
Food: 1
Service: 1
EVERY SINGLE time I come through here they never have what I order. I place an online order and it notifies me that its ready but when I get to the drive thru window they tell me they dont have or can't make what I ordered. I literally only order what is on the menu. Nothing special so I dont understand why this is a reoccurring thing. Absolutely ridiculous
Restaurantji Recommends
Expensive have stale donuts
Food: 2
Service: 3
Absolutely love this store and the employees. Great store manager 👌
Atmosphere: 5
Food: 5
Service: 5
I love my large, iced coffee with hashbrowns my visit was fast and friendly with great customer service
Atmosphere: 5
Food: 5
Service: 5
Preferred restaurant for my breakfast and donuts for the kids
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 3
Food: 3
Service: 3
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